Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
RF Concepts Ltd are CCTV specialists, trading online since 1999. We offer full technical support and warranty on our genuine products. Offering a wide selection of CCTV products, including complete kits, for home or business use, for both trade and retail customers. RF Concepts Ltd are an authorised wholesaler for genuine Hikvision and HiLook products. With next day delivery options available for the UK, Ireland and worldwide.
H5 Inspire Business Centre, BT16 1QT, Dundonald, Royaume-Uni
4,0
6 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery. Competitive price. Actually, Support did me a high favour, even called me back. Sorted my nvr issue out. Everything working now. Service / support / communication 2nd to none. Made more purchases since…
Great company with great customer support. My order arrived within 2 days and their support is awesome.
Purchased a 4 CH HiLook DVR in March 23 and during setting up the configuration CH1 was lost and I had to carry out a factory reset to get it back again and had do the setting process again. I reported the defect to RF Concepts and was told I had caused the problem in the setting up. Having been careful in setting up the second time I managed to get the DVR working but after a few weeks CH1 was lost again. I contacted RF Concepts again and after several exchanges I was once again told it was my setting up process caused the defect. I tried reloading the firmware in case there was a bug but the reload would not accept the same version of firmware. Which means if the firmware had a bug and cannot be reloaded the DVR would be useless. Again after reporting the failure to reload the firmware I was told by the support agent that the DVR was considered to be without defect and the problem was caused by me. I was offered to return the DVR but eventually declined because when received by RF concepts I expected to be informed no defect found. So I decided to take the hit and use the DVR until it goes wrong again at which point I will ditch the DVR and buy a more reliable DVR. The moral of this episode is do not trust RF Concepts when things go wrong.
I recently purchased a 2 camera kit with additional camera . The website was very good with an option to upgrade hard drive, number of cameras, add additional cables. Everything standard was explained in the advert contrary to other reviews. The system looks to be excellent quality too very happy with purchase so far 👍
Very misleading website. It tricks you into thinking you are getting kit but after checking it's only one camera. Also read reviews that they are fake Hik cameras. Avoid this seller..
Sellers of cheap Chinese knock-offs. Avoid these clowns.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
