Richer Sounds - Bournemouth Avis 

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to check if everything was ok and if I had any questions. Can't fault them and will look to buy from them again.

Easy to order at a good price, great service.

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit confused.

On visiting Richer Sounds in Bournemouth, I was greeted by Paul who spent time explaining the pros and cons of the different types of TVs and makes.

With the information that Paul provided I was confident in my decision on which TV to purchase which I did in store,

Having checked prices I found that the cheapest place to buy was in fact Richer Sounds.

The delivery of the TV was the next day, and I was kept informed at all stages of the delivery.

Having setup my new LG 28inch OLED TV I could not be more pleased with my decision to buy from Paul at Richer Sounds.

Thank you Paul for your patience and help.

Staff very helpful, got a bit confused with the payment process but were very calm & patient.
Thank You 😊

Purchase over phone was easy. Pick up even easier

Excellent customer service and really good advice on high quality products.

Received helpful and knowledgeable advice when acquiring floor standing speakers from the Bournemouth branch. A very pleasant buying experience and I felt they were genuinely interested in ensuring I ended up with the right speakers and sound.

I ordered over the phone with Paul who was incredibly helpful and delivery organised for the next day.

We weren’t rushed and the staff were very knowledgable and found equipment that suited our taste and budget well - really pleased with the outcome. Thank you.

Great advice that helped me fix a problem

Fantastic experience with very knowledgeable staff, excellent honest advice, nothing pushed just open conversations no pressure to buy. I bought a projector from Richer Sounds because they gave me a better price than I could find anywhere else, including online and they made it easy to buy and collect from store as my choice of delivery location. Definitely 5 star service.

Very informative, Great offer and also showed me other options that were cheaper (that I ultimately didn't take, the thought was nice however). Helped me take it down the road to put in the car. Lovely service.

Fantastic friendly efficient customer service!! Thank you!

Personable and knowledgeable staff made the whole buying experience a pleasure.

Excellent advice as always

Very easy to deal with, knowledgeable and flexible.

Always made to feel most welcome by all staff.

My speakers arrived with a small area of damage where clearly the carrier had dropped the box on its corner - hard.
I phoned and they asked for some photos and then replaced immediately.