Richer Sounds - Bournemouth Avis 

1 661
•
TrustScore 5 sur 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Royaume-Uni

  • 0333 900 0058

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 661)

24 562 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service at Richer Sounds…

Excellent service at Richer Sounds Bournemouth. The team was very helpful, professional and knowledgeable, and took the time to understand what I was looking for rather than simply trying to sell me something.

The advice was honest and straightforward, and the whole experience was smooth from start to finish. It’s refreshing to deal with people who genuinely know their products and care about customer satisfaction.

Highly recommended if you’re looking for good products, competitive prices and excellent customer service.

7 septembre 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 4 sur 5 étoiles

Good service until you decide not to spend more money

Happy with the price I paid for my purchase however after listening to the sales guy talk technical nonsense to me for a long time bloody boring and despite me making it clear I’m not interested in anything technical or interested in buying a so called more powerful and more expensive item instead he totally lost all interest in me as a customer and tbh didn’t really conceal this. Last 10 mins of my experience I would of given one star tbh.

6 septembre 2026
Avis spontané
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your feedback and for taking the time to leave us a review, although we were sorry to read that your interaction with our sales colleague was less than ideal.

We have passed this feedback on to our Bournemouth team to avoid similar instances in the future, and have also asked the store manager to contact you directly to discuss this so we can ensure this is resolved to your satisfaction.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Noté 5 sur 5 étoiles

Great advice on what to buy at Richer…

Great advice on what to buy at Richer Sounds at Boscombe.

System was installed yesterday by Mario/Matt ,

I would definitely recommend all concerned

5 septembre 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent staff in the Bournemouth…

Excellent staff in the Bournemouth branch. Really helpful and gave me the best option for my situation. You can always rely on richer sounds!

4 septembre 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

A speedy efficient delivery to the shop…

A speedy efficient delivery to the shop and a very friendly welcome from the guy at the counter who explained that although ear buds cannot be returned for hygiene reasons, providing they were unopened in the original packaging a refund was possible. In the event my son loved them and kept them saying they were the best he has ever owned. Good communication from RS staff via email however I was also receiving emails from DPD which was confusing because I wasn't sure if they were being delivered to my house or the shop. Whilst they were delivered to the shop as I requested, emails from both the carrier and RS were misleading and maybe the logistics could be improved. Thank you RS all the same 😃

2 septembre 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

A quick online and over the counter…

A quick online and over the counter service, with good quality equipment and advice.

2 septembre 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

LG TV

Would like to thank Bournemouth Richersounds for the sale of LG TV, would also like to thank Oscar for all his information and help .

28 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

A truly pleasant experience

I rarely do reviews but I could not imagine a better experience! Aaron was patient, knowledgeable and above all helpful - despite the fact that I was clearly going to spend very little on my wife's old Hi-Fi. Thank you so much :)

4 septembre 2026
Avis spontané
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Lewis was brilliant

Lewis was brilliant. My husband thought he knew what he wanted but Lewis took the time to ask what we wanted, how we wanted to use it & then went through all the plus & minuses of all the systems. Very knowledgeable & really easy to talk to.

27 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Noté 4 sur 5 étoiles

Getting proper advice from someone who…

Getting proper advice from someone who knew what they were talking about.

25 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, listen to you and give you good advice on what will work for you. Was recommended to go there and it's the go to shop now. Nothing is too much for them.

25 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent and honest recommendations

Excellent and honest recommendations, the manager Paul clearly knows what he’s doing and has years of experience in their products. Price was good and they had the stands I wanted in stock for same day collection. Can’t fault them at all.

24 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Richer Sounds continues their great service.

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a cheery manner by Aaron I explained what I wanted. He checked the store stock and went to get what I wanted. Having paid I left with my purchase. The entire process was completed in less than 5 minutes. My thanks to Aaron for his helpfulness and efficiency. All in all a very positive shopping experience.

15 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Bournemouth - great service

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were really friendly, knowledgable and helpful. Highly recommend and also the Technics is awesome!!

22 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

very professional service

very professional service -I made my purchase over the phone to my local branch. Delivery was on time. Very satisfied with my TV and glad to have a 6 year warranty!

22 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Always unbiased advice from very…

Always unbiased advice from very knowledgeable people, and price match as well.why wouldn’t you.

18 août 2026
Logo de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus