Richer Sounds - Brighton Avis 

2 581
•
TrustScore 5 sur 5

4,9

54 London Road, BN1 4JE Bridhton, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have bought many TVs from you and wouldnt go anywhere else. People I speak to are always very knowledgeable of the product which very often has a six year extended guarantee for added piece of mind.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From first contact with Jay at Brighton Shop Richer Sounds did what I had hoped for. His advice on the choice of TV was detailed and accurate for I checked it with Which Magazine for accuracy! At eac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchase all of our music tech at Richer Sounds who never cease to offer great advice. They are always honest and help to steer me in the right direction to get the best option for the best price. T... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

If I want to buy a TV or anything hi fi I will always come to Richer Sounds. On this occasion I was buying a Ruark radio. Always a friendly visit, item not in the shop but ordered from stock and arriv... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 581)

24 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Helpful

Helpful, good selection and competitive prices.

30 janvier 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Noté 5 sur 5 étoiles

Well recommended speakers-perhaps…

Well recommended speakers-perhaps alittle pricey .
Stylish and look the part
Magnificent sound even at low volume.
Lovely profesionable installer. Highly recommended.
WELL DONE EVERYBODY!!!!!

17 septembre 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Got the product I wanted with a 6 year…

Got the product I wanted with a 6 year warranty and a small discount as well.

11 septembre 2026
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Réponse de Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

TV b£42 Cheaper than Amazon

TV £42 Cheaper than Amazon, Staff member at Brighton Store carried the TV to my car. Friendly bunch,

7 septembre 2026
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Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great service great product.

Great service great product.

12 septembre 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Rosie is Brighton is super friendly

Rosie is Brighton is super friendly, super helpful and already ready to offer a great deal. My go-to place for a happy buying experience! Many thanks.

28 juillet 2026
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Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 4 sur 5 étoiles

Excellent product quickly delivered

Very helpful even explained how to get back to the train station

9 septembre 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Noté 5 sur 5 étoiles

Wonderful Service.I bought a Ruark R2 which was…

I bought a Ruark R2 which was delivered very quickly by normal delivery, which subsequently proved to be faulty. We telephoned the Brighton shop and spoke to Toby who was our salesman. He said he would arrange collection and offered an immediate replacement. We had ordered a cream model, but the only ones in stock were dark brown, we decided to go ahead with a straight swap. Phone call re this made in afternoon. The following day the replacement arrived at about 11am, the faulty model was collected and the replacement was the set up. We preferred the replacement's colour when it was unpacked, the sound is absolutely great, but it was all overshadowed by the amazing service Tobi at Richer Sounds in Brighton gave us, genuinely second to none. Nothing was too much trouble for him. I have bought a number of items from Richer Sounds through the years, all of it is still going strong (oldest item CD player now 33 years old!) So thank you Richer Sounds with a special thanks to Tobi for providing such amazing service. Brian Simmonds

10 septembre 2026
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Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Clear, sound advice and services

Clear advice, professional execution, friendly

11 août 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Fantastic service

Great knowledge got us exactly what we needed...honest and friendly..very happy with the whole experience and my new amp!

6 septembre 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good price

Good price. Friendly service.

6 septembre 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Informed and helpful advice, happy to take questions and provide suggestions made choosing our tv a comfortable experience. Simple, straightforward ordering. Collection available a day ahead of expected date. What's not to like.

5 septembre 2026
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Réponse de Richer Sounds - Brighton

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Brilliant customer service

Whilst there was an issue with a buzzing sound which led to me returning to the shop, I cannot speak highly enough of the staff who were very proactive in finding a solution. Great customer service and a very good product which we’re very happy with.

28 août 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

My AV was turning off randomly

My AV was turning off randomly, I ordered a new one but found it would not set up and was stuck in a loop. Richersounds replaced. But even new one had same issue. My old one I got working by turning off hdmi cec. So asked for refund.I would not buy from anyone else as service with richersounds is 10/10

4 septembre 2026
Avis spontané
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Réponse de Richer Sounds - Brighton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Even when I had problems

Brighton Richer Sounds - Even when I had problems, the service was exemplary. The staff member who sold me the item — and later resolved my issue — was very professional and knowledgeable at all times. Everything was handled quickly and with real care. The after‑sales support is outstanding, and it’s the main reason I’ll happily buy from Richer Sounds again in the future.

28 août 2026
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Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Always excellent

Always excellent

27 août 2026
Logo de Richer Sounds - Brighton

Réponse de Richer Sounds - Brighton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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