The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collectio... Voir plus
L'entreprise a répondu
Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Voir plus
L'entreprise a répondu
My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
143 Whiteladies Road, BS8 2QB, Bristol, Royaume-Uni
- 0333 900 0024
4,9
Excellent
3 k avis
Demande des avis aux clients
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New Amp
Staff gave great advice and guidance on the compatibility of amps to current equipment.
16 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your great feedback and for supporting local business.
So professional and knowledgeable…
So professional and knowledgeable extremely helpful and I wouldn’t purchase from anywhere else.
15 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your kind review, we look forward to your next visit.
Great service of Richer Sounds Bristol.
Really pleased with the service of Bristol branch. Matched the price. Friendly, staff,
19 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
Excellent customer service
I spoke to Dave told him the deck and speakers I had and that I wanted a amp and cd player to suit
And he gave me good advice and 10 mins later I left with my goods and just as Dave said the whole system sounds fantastic
Thanks Dave
9 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Great advice and great price.
8 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Brilliant service
I had outstanding customer service from a very amiable gentleman called Jon from your Cardiff branch who went above and beyond to help me in my hour of need.
11 juillet 2026
Avis spontané
Réponse de Richer Sounds - Bristol
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great company with good old traditional…
Great company with good old traditional customer service values. Highly rated and trusted retailer.
7 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Noah was again the best of the best
Noah was again the best of the best. People like Noah is the reason Richersounds is the best retail store in the UK bar none. Thank you Noah.
6 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your kind review, we look forward to your next visit.
Richard was great
Richard was great. He organised a demo for me for the system i was looking at, and made sure that it did what i needed as i was planning to use high resolution DSD files stored on a ssd drive attached to the amp. He also ensured i got a great deal. Very happy with Richer Sounds.
4 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Friendly
Friendly, professional easy to deal with.
No pushy sell.
Good people in Bristol store.
2 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Bristol
Thank you for your 5 star review!
Excellent service from Bristol branch
Excellent service from the Bristol branch!
Although the TV wasn’t in stock, it was delivered to my home within a few days!
2 mars 2026
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
DEFINITELY THE ONLY PLACE TO SHOP FOR YOUR HI-FI AND ALL YOUR ENTERTAINMENT DEVICES
My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.
2 juillet 2026
Réponse de Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
Delivery drivers need to be more…
Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers
19 juin 2026
Réponse de Richer Sounds - Bristol
Thanks for taking the time to leave us your feedback, although apologies you had difficulties with delivery which we'll review with the separate couriers used.
The Customer Experience team
Purchasing a surround sound system
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you
30 juin 2026
Réponse de Richer Sounds - Bristol
Thanks for your feedback, great to read you were happy with our service.
Staff are always helpful
Staff are always helpful, knowledgeable and great people to communicate with.
30 juin 2026
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Bristol
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good service
Good service, competitive price, excellent delivery and courtesy call.
TV is fab.
22 juin 2026
Réponse de Richer Sounds - Bristol
Thanks for your great feedback and for supporting local business.
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
Was very helpful and polite staff
27 juin 2026
Réponse de Richer Sounds - Bristol
Thanks for your 5 star review, we look forward to seeing you again next time
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