Richer Sounds - Bristol Avis 

2 740
TrustScore 5 sur 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very good service and a competitive price, as usual. I only completed my order of a pair of speakers at 17:29hrs for next day delivery and received immediate confirmation that it would be delivered th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My 5 year old TV I bought from Richer Sounds went wrong. It could not be repaired due to its age but I was offered a generous voucher to spend at Richer Sounds. The Bristol staff I spoke to over the p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the pleasure of dealing with Harry for my purchases , what a superstar that provided great customer service. The whole team at Bristol are always brillant.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The shop staff were very friendly and helpful and organised the efficient delivery of the second speaker as there was only one in stock. Thank you.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 740)

23 886 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service

I spoke to Dave told him the deck and speakers I had and that I wanted a amp and cd player to suit
And he gave me good advice and 10 mins later I left with my goods and just as Dave said the whole system sounds fantastic
Thanks Dave

9 juillet 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Brilliant service

I had outstanding customer service from a very amiable gentleman called Jon from your Cardiff branch who went above and beyond to help me in my hour of need.

11 juillet 2026
Avis spontané
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great company with good old traditional…

Great company with good old traditional customer service values. Highly rated and trusted retailer.

7 juillet 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Noah was again the best of the best

Noah was again the best of the best. People like Noah is the reason Richersounds is the best retail store in the UK bar none. Thank you Noah.

6 juillet 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Richard was great

Richard was great. He organised a demo for me for the system i was looking at, and made sure that it did what i needed as i was planning to use high resolution DSD files stored on a ssd drive attached to the amp. He also ensured i got a great deal. Very happy with Richer Sounds.

4 juillet 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Friendly

Friendly, professional easy to deal with.
No pushy sell.
Good people in Bristol store.

2 juillet 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

By phone

By phone, straightforward information, simple purchase and rapid delivery

4 juillet 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent service from Bristol branch

Excellent service from the Bristol branch!

Although the TV wasn’t in stock, it was delivered to my home within a few days!

2 mars 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

DEFINITELY THE ONLY PLACE TO SHOP FOR YOUR HI-FI AND ALL YOUR ENTERTAINMENT DEVICES

My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.

2 juillet 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Noté 4 sur 5 étoiles

Delivery drivers need to be more…

Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers

19 juin 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for taking the time to leave us your feedback, although apologies you had difficulties with delivery which we'll review with the separate couriers used.

The Customer Experience team

Noté 5 sur 5 étoiles

Purchasing a surround sound system

Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you

30 juin 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Staff are always helpful

Staff are always helpful, knowledgeable and great people to communicate with.

30 juin 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Easy to order

Easy to order, click and collect. Staff are always friendly and helpful.

29 juin 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Good service

Good service, competitive price, excellent delivery and courtesy call.
TV is fab.

22 juin 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Arcam A25 - Excellent amplifier and excellent service!

Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and classier than my old amp and the on board DAC is a step up compared to my Wiim Ultra, vinyl also sounds lovely through the new amp. The service from Jonathon was top notch, not only did he sort a very quick dispatch, he also offered the amp at a very competitive price and the follow up call to see if I was happy with my purchase was a nice touch also. Excellent as always from the Richer Sounds team.

26 juin 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Joe was excellent.

Joe was excellent.
Bought just what we needed with our VIP discount, an amplifier for my colleague and a very nice new technics direct drive turntable.
Excellent service, and excellent price.

25 juin 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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