Richer Sounds - Bristol Avis 

2 747
TrustScore 5 sur 5

4,9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The help and knowledge received when came into store was very helpful. The staff were great, and not pushy, very happy with my purchase including the price (Cambridge amp & acoustic energy floor stand... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wanted to update my hifi, so choose Richer sounds Bristol. I went for a package deal, but they didn't have the amp there. It was ordered and came Monday, but I wasn't able to pick up until Satu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered two JBL products online and collected them from Richer Sounds in Bristol. The whole process was simple, smooth and professional from start to finish. The staff were helpful and the collectio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Richer Sounds is my go to place for buying TV and HiFi I’ve been using them since they opened their first tiny store in Bristol. You get expert advice on the product you are looking for and the best p... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 747)

24 319 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We were after a freesat box after…

We were after a freesat box after buying one that was unable to record Dave was able to recommend one which we bought and is now working and we are very pleased with it.

1 mai 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great store to deal with

Team in Bristol have been both knowledgeable and friendly

2 mai 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Great e service and a fantastic TV

When I called to see if the item I wanted was available the chap I spoke to was super helpful and also when I went to pick it up. Very knowledgeable and it was a great price.
Can't beat the 6-year warranty either.

1 mai 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Very helpful staff in Bristol store on…

Very helpful staff in Bristol store on the telephone and in person who resolved problems promptly and fairly.

1 mai 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great experience

Joe at the Bristol branch was extremely knowledgeable and helpful. I purchased a tv and soundbar at a very competitive price. It was great to see all the televisions showing the same images so a genuine comparison was possible.

28 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Friendly and helpful

Spoke with a couple of staff members at the Bristol shop prior to and after the purchase of a TV. Knowledgeable and friendly.

15 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Simple phone order

Phone order and payment very convenient and simple good people interaction deliver excellent

23 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, knowledgable and unrushed, just what I needed

25 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Shop here first

Service and product knowledge is always excellent. I always shop here for audio and visual equipment. Staff are friendly and it is nice to see the products on show.

25 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Amazing Customer Experience

Richer sounds feels like a small business store, the customer service has always been excellent and I couldn’t name another store that comes close. Thanks Mark.

25 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Very satisfied with the price

Very satisfied with the price, and service they gave. Delivery was great, arrived on day & time they said it would. Very helpful and polite delivery team.

25 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent service and customer care

Ordered online for collection at the Bristol branch - exellent service throughout.

Collection was friendly and easy - all ready and waiting - along with the boxes being carried out to my car - such good customer care.

Have bought music gear and TV's from Richer Sounds before - always friendly, helpful and excellent service and good value and recommend them to others without hesitation.

23 avril 2026
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Réponse de Richer Sounds - Bristol

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

I ordered my new amp and CD player and…

I ordered my new amp and CD player and they arrived as scheduled. Very happy with price and service from very helpful staff. Had a slight technical problem which was quickly sorted over the phone seems I was pressing the wrong button on one of the remotes. Nice to know there is always someone to help. Highly recommend Richard Sounds.

22 avril 2026
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Réponse de Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Noté 4 sur 5 étoiles

I first spoke with a young man called…

I first spoke with a young man called Jo over the phone who was really helpful, NO hard sell’s pressure I told him moving house had wiped my bank balance out so he did his best to recommend the best deal for £600
The manager was really nice when I visited the shop which I regret doing because I still spent a grand because once you see them colours pop its hard not to

I will be back in January to buy that TV that’s over 3 grand. The one I’m waiting for can then go in my bedroom.
The hard sell doesn’t work in a be long run, understanding is what gets customers returning. I would have given 5 stars but waiting to see if my delivery is also good

22 avril 2026
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Réponse de Richer Sounds - Bristol

Thanks so much for leaving such a lovely review. It’s great to hear that the team in Bristol made you feel welcome when you called and subsequently popped in, and yes, once you see the products in the flesh, plans can change very quickly!

Fingers crossed your delivery is just as smooth, but if anything doesn’t go quite to plan or you have any questions at all, please don’t hesitate to get in touch and we’ll happily help. Enjoy the new TV and we’ll look forward to seeing you again in January.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Noté 5 sur 5 étoiles

Always an excellent service from Richer…

Always an excellent service from Richer Sounds from buying small items to an 85 inch tv which I have just had installed . I Always feel they treat customers in a personal friendly way and James who wall mounted my tv was from start to finish was fantastic

22 avril 2026
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Réponse de Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great customer service and super price

Great customer service, simple order process and item arrived quickly at the store for collection - and to top it off, was a great price - why would you want to shop anywhere else for a new TV?? The staff here are personal, and understand the products they sell.

Thank you and would happily recommend - A+

20 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent Experience!

I requested a demonstration of a new amplifier and CD player and was pleased to find that it was all set up ready to go when I arrived.
I was impressed by the dedicated room for listening to the equipment. I was given as much time as I needed and never felt pressured to make a decision. I ended up purchasing both pieces of equipment and am very happy with them.
Special mention to Noah who was very helpful and informative.

17 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Quality products , very helpful staff

From one phone call to check stock of item which wasnt in store staff organised a delivery which i recieved within 24 hrs also at a discounted price . Quality products , very helpful staff , very good prices
Never had this service before with any of the bigger companies.

19 avril 2026
Avis spontané
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Helpful, friendly and knowledgeable staff

Really helpful, friendly and knowledgeable staff. Richer Sounds is my first stop for my hi-fi and TV stuff. Decent prices too.

18 avril 2026
Logo de Richer Sounds - Bristol

Réponse de Richer Sounds - Bristol

Thank you for your 5 star review!

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