Richer Sounds - Bromley Avis 

Ordered the TV via the Bromley branch. The manager, Matt, together with Jerome and Paul, were excellent.
The TV was delivered by a 2 man TV, which arrived on the date/time specified.
I have reffered Richer Sounds to family & friends.

I ordered my TV from the shop on Tuesday 15 September and after a whole week it still has not been collected let alone delivered!

Matt and paul helped me buy a TV even got a six year warranty the staff were brilliant very helpful would not hesitate in going back my next purchase will be In richer sounds Bromley

Great customer service. Really helpful and friendly staff.

Visiting your shops is always a nice experience. I like the product I bought and was delivered promptly.

Excellent customer service, Matt from Bromley is always helpful

Very good company buy from them regularly good customer service

I had a good opportunity to demo a REL Tzero MKIII subwoofer on a Sunday, which was very convenient.

The salesperson asked what gear I would use the sub with, namely KEF LS50s and a Naim pre and power amp.

Although the Bromley shop was busy I still felt the REL was right for me. I made the purchase a few days later and it arrived safely September 3rd. Ordering a delivery were excellent.

I now have a system that benefits a great deal from adding the subwoofer, although it took a lot of time and effort to set it up at the optimal location, which is to be expected.

My reason for only awarding 4 stars has to do with my Naim pre-power amp. I followed the REL instructions for the high level input connection to my NAP 100 power amp. After about 15 minutes the sound cut out - the NAP 100 was too hot to touch. A quick bit of googling soon showed that the subwoofer should have been connected via the speaker terminals. This exception is not mentioned in REL’s manual but is a known issue in Naim chat forums. My power amp recovered but I think it would be good if staff could offer this important tip to future Naim owners buying subwoofers.

All told though, I’m delighted with my Richer Sounds purchase !

Very polite salesman , explained things for me

Went to the Bromley branch looking for a new hifi. Spoke to Jerome who took a huge amount of time and effort to point us in the right direction. Set up a system there and then for us to compare speakers etc. only one of the items was in stock but next day delivery was promised. Sure enough everything else arrived on time 10.00 the next morning. Cannot recommend this shop too much, a very good experience all round.

World class service

The boys at Richer Sound Bromley were amazing with their service and knowledge. Highly recommended.

Professional service and very helpful when I wanted to change my order. Matt was very helpful in taking my order and following up when I asked for a change.

The knowledgeable and friendly staff in the Bromley branch.

Helpful and patient, very knowledgeable and the TV we bought is excellent

Good product.
Fast delivery

Excellent customer service and super friendly team

Very helpful staff and I received an excellent service.

The passion and knowledge of the salesman in the speakers he sells was very impressive. Nothing was too much bother, didn’t hurry or pressurise us to make a decision.

We were so impressed we went back 3 days later and bought a second item.

Thomas - his helpfulness, knowledge and patience answering questions, checking stock across the group, and being independent, realistic and balanced when providing speaker and turntable advice.