Richer Sounds - Croydon Avis 

1 415
•
TrustScore 5 sur 5

4,9

109 South End, CR0 1BG Croydon, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 415)

24 662 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderful customer service

Great guys. Whole of stuff know what they do. Highest customer service!!!! 1000 percent recommend 😁😁😁

17 novembre 2025
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

everyone has been very helpful

everyone has been very helpful, friendly and patience. definitely recommend!

20 novembre 2025
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great company

Great company, have used them since the 70's

18 novembre 2025
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good service and very helpful advice.

Paul was very helpful when buying a DVD player/recorder and sent an email with a link to the manual. Didn't need it in the end as it actually came with a paper manual but good of him to do that. Kept informed by Richer sounds when it would be arriving and got it the following day. We will be shopping with Richer Sounds again.

18 novembre 2025
Noté 5 sur 5 étoiles

Customer Service

I made a genuine mistake and bought the wrong TV stand for the wall and was very happy that the item was taken back, without any fuss

15 août 2025
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Dealt with Paul in Croydon store

Dealt with Paul in Croydon store
Amazing knowledge and sound advice
Came through with a brilliant deal and will be back next year to purchase additional TV

17 novembre 2025
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

We visited the branch in South Croydon…

We visited the branch in South Croydon and met Kieran. We were looking for a record player for our daughter’s 16th birthday. Kieran could not have been more helpful & accommodating. He went above and beyond to meet our needs.
My daughter is soo happy with the purchase. Thanks a million again to Kieran he is a credit to the company!

23 novembre 2025
Avis spontané
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Richer Sounds have never let me down

Richer Sounds have never let me down! The team at the South Croydon store are always helpful, friendly, and knowledgeable.

Was able to call to check stock levels. Paul was able to put an order in specifically for the item I needed, while also providing some solid advice at the same time.

I went in to collect it and that was also handled brilliantly by the guys in store.

I've used Richer Sounds, and this branch specifically, loads of times, and that trend isn't about to change.

13 novembre 2025
Noté 4 sur 5 étoiles

Very helpful and friendly customer…

Very helpful and friendly customer services... I was not happy with my initial TV purchase, but it was easy to return and upgrade to something more suitable. Store also ordered the wrong size TV but I was able to call and sort it out over the phone. Ordered Sunday received first thing Wednesday morning, Only downside was parking which was expensive and difficult to find.

9 novembre 2025
Noté 5 sur 5 étoiles

No hard sell -no hype

Was helped by Paul.
Very knowledgeable about products.
Straightforward advice and sale.
No "hard sell" - no "hype" - no problem.

10 novembre 2025
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Réponse de Richer Sounds - Croydon

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent service

Excellent service - both call centre and branch staff friendly and helpful.
Speakers arrived next day so amazing service and 100% as described.
Will always use Richer and will always recommend to friends and family without hesitation

10 novembre 2025
Noté 5 sur 5 étoiles

Really helpful staff, good prices

Really helpful staff, especially Kieran and Richard, explaining what I needed to set up my old hifi system with Sonos as I had no idea. They sorted out the purchases and put them together. The prices were reasonable. Kieran was very patient, Richard helped me sort a buzz.

9 novembre 2025
Noté 5 sur 5 étoiles

Recent TV purchase

Richer Sounds Croydon store is very local to me and I have purchased various items from them over the years due to good customer service and after sale assistance.

8 novembre 2025
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Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Hisense projector

I recently purchased a Hisense projector online from Richer Sounds, and I couldn’t be happier with the experience. The order was delivered to the store incredibly quickly, and the staff were prompt, friendly, and extremely helpful when I went to collect it. The whole process was smooth and efficient. I’m very pleased with both the service and the product. Highly recommended!

13 octobre 2025
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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