Staff were welcoming and knowledgeable and even though I had spent a fair while chatting about my chosen tv purchase they still gave me time to experience their demo room. New television was delivered... Voir plus
L'entreprise a répondu
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Staff were welcoming and knowledgeable and even though I had spent a fair while chatting about my chosen tv purchase they still gave me time to experience their demo room. New television was delivered... Voir plus
L'entreprise a répondu
I cannot praise the experience with the Guildford store highly enough. Firstly Tayla went to great lengths to get in speakers that weren’t available in any RS store to demo. At no point did I feel s... Voir plus
L'entreprise a répondu
Ordered online a portable CD player, one recommended by Which?. Collected it from Guildford store. The young man that served me gave me the distinct impression that because I had not bought the ite... Voir plus
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Very helpful in store advising which products to buy. Delivery arranged extremely quickly with installation 2 days later. I am very happy with purchases, but mostly with the superb customer service fr... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, Royaume-Uni
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Knowledgeable staff made for good experience and purchase.

Réponse de Richer Sounds - Guildford
Great service from Tayla who was very helpful and informative.

Réponse de Richer Sounds - Guildford
Richer, my go to entertainment shop,allways, can’t beat the price the quality or the conviction of the staff.

Réponse de Richer Sounds - Guildford

Réponse de Richer Sounds - Guildford

Réponse de Richer Sounds - Guildford
Really pleased with the service, offer and speed of delivery. Kayla at Guildford price matched and got my new M6S PRX delivered the next day (Saturday).
I’ve never been disappointed with RS, always do a good job.

Réponse de Richer Sounds - Guildford
Extremely knowledgeable, extremely polite, and will go out of their way to answer your questions and get you the right bit of kit that suits you.

Réponse de Richer Sounds - Guildford
Knowledgeable, friendly staff and a great price. Roland was very helpful at every stage in the purchase process.

Réponse de Richer Sounds - Guildford
Excellent customer service, I chose the TV on-line and paid in store. The two assistants were very helpful.

Réponse de Richer Sounds - Guildford
The visit from your salesman was good and the advice ok ,the fitters were excellent for the brackets, the communication between fitters and store seemed confused and could be improved .

Réponse de Richer Sounds - Guildford
Richer Sounds.
What can I say about them?
I have been purchasing Hi-Fi separates from them for many years now, when they had only one tiny cramped shop on London Bridge Walk.
They are a good, real down to earth company with no fluff and very keen prices.
This latest purchase of new speakers certainly won't be my last purchase from them either!

Réponse de Richer Sounds - Guildford
The deputy manager Dan at your Guildford branch was most helpful. Dan understood our needs and guided us to the right TV & Sound bar. I would goes as far as saying Dan would be an asset to any company that employed him. Richer Sound have trained him well in customer relations, so we’ll done.

Réponse de Richer Sounds - Guildford
Both members of staff were more than helpful -did not rush us and answered all our questions. The goods were delivered the next morning as promised and are now being used. ~Just excellent service -as before - that's why we came back for more help even though other shops were nearer.

Réponse de Richer Sounds - Guildford
Excellent service and really helpful staff, who even opened the shop early for me. The projector although not in stock in the shop, was delivered the next day as promised.

Réponse de Richer Sounds - Guildford
Very helpful sales person. Good knowledge of product and competition. Competitive pricing.

Réponse de Richer Sounds - Guildford
Called & spoke to Dan, I knew the TV I wanted & advised Dan that I'd found a better deal, we agreed a price which was acceptable to both parties love it when you can actually do a deal rather than get the standard no, sorry.

Réponse de Richer Sounds - Guildford

Réponse de Richer Sounds - Guildford
Friendliest of staff, very knowledgeable and completely unflappable. Fair prices but worth any extra for the service.

Réponse de Richer Sounds - Guildford
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