Richer Sounds - Holborn Avis 

Given good advice quick simple sale

Great manager Steven with a good team good all round service

Bought £2k TV with free soundbar and promised price would be held till next day and I think manager in Southgate said he couldn't so paid higher price for TV. Decided to buy headphones . Walked into Southgate , staff serving customer. Waited . Manager who served me walked out back and ignored me so had to go to Holborn to put hase. Staff really tried to help. Bought because fiio 21 with iem sounded bad ..asked staff if he'd help set it up and he agreed , but over ear sounds great so will probably just sell iem.

I worked with Steve at Holborn to buy my Samsung tv, he was really helpful and helped arrange next day delivery. Really pleased with my purchase.

As ever - a superb and friendly service.

I have had 2 tvs in 5 days . The 1st did not support headphones which was important to me . The 2nd, I could not fit the stand because the holes in the casing did not line up with the screw holes. I sent it back. I got my tv from Currys.

Great guidance to help us choose our new audio visual equipment. Very happy with the outcomes.

Everything just worked out.

Very happy with product and service

I phoned the store to ask if they had my item in stock. They offered to hold it for me, and did so even when I was a couple of days late collecting. I love Richer Sounds! Wouldn't go anywhere else.

The staff we helpful and friendly, the product information was excellent.
The only letdown was the confusing communication from DPD for the click and collect, which made buying a birthday gift stressful

I had a great experience with Dan at the Holborn Store. He managed to upsell and convinced me to purchase The EVO 1. Originally i was set on getting the Naim Muso which is incredible.
His attention to detail and overall service swayed my opinion!!

All I want to do it give a rating "

We'd love to hear from you!

Firstly, thank you for shopping with Richer Sounds.

Your opinion matters (no, it really does!).

Whilst it is reported that 78% of people say they receive too many survey requests, and it feels like their feedback doesn't register, at Richer Sounds we're listening - and we take every single comment and review seriously."

Went looking for headphones for my son's 18th birthday present and the manager allowed him to trial a couple of pairs in the demo room. One he had already tried somewhere else but was needed as a reference to the other which we hadn't seen anywhere else on display.
It helped him opt for a model not out but available, which upon checking was price matched on the spot to another retailer, no quibble.
Very professional and keeps Richer Sounds somewhere I will always check out and visit when tv and hifi needs arise.

Great people, great products, great service

I saw they had the headphones I was looking for in stock & they couldn’t have been kinder and more helpful with answering any questions I had. Cans came the next day. Brilliant!

The instructions with my Freesat box were minimal and I’ve spent the last few days wrestling with it - still can’t get it to consistently record two programmes at once. Hoping I can eventually figure it out without having to bother the shop staff (who were really helpful when I bought it).

Purchased a 55 inch tv from steve gave me great advice made everything very easy. This was on Friday, 18 hours later it was delivered and setup have to say was a great purchase delivery and result so happy just popped into the store to personally thank him but unfortunately he was not in today, Richer sounds have great staff, see you again

Friendly approach. Good impartial advice. Decent price and great product.

Great experience