Repeat customer. This time for a tv. I chose my own after initial research. Knew what I wanted. Phone R/S. Paid and delivery was arranged in 2-3 days afterwards. Paid for installation and the instal... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Repeat customer. This time for a tv. I chose my own after initial research. Knew what I wanted. Phone R/S. Paid and delivery was arranged in 2-3 days afterwards. Paid for installation and the instal... Voir plus
L'entreprise a répondu
Staff were really helpful in helping me choose the right turntable for my requirements. I had done some research online prior but it was great having actual people to ask about it. Their advice neve... Voir plus
L'entreprise a répondu
Exceptional and knowledgeable service. I had to return an item which did not meet my needs. The manager and a sales assistant dealt with me in a polite and friendly manner. They went out of their way... Voir plus
L'entreprise a répondu
The staff in all the stores I've visited have been super-friendly and super-knowledgable. They give you their time and attention and provide suggestions based on what you want rather than just t... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The sales assistant Harry in Leeds was so helpful. Really appreciated.

Réponse de Richer Sounds - Leeds
had heard less favourable things about Richer sounds but my experience has been first class.
Everybody has been overly helpful in a way that others say they match but rarely do

Réponse de Richer Sounds - Leeds
Great advice in store.
Went in for 65 inch tv but got a 85 inch Hisense delivered for similar price. Brilliant picture and surround system all for less than £1000. With a long warranty too.

Réponse de Richer Sounds - Leeds
Really helpful no pressure to buy good products knowledge. I walked out with a full system super Happy.

Réponse de Richer Sounds - Leeds
Had a small issue with the tv stand got it sorted with minimal fuss

Réponse de Richer Sounds - Leeds
Had a few things from here, they are a great company to buy from service is excellent.

Réponse de Richer Sounds - Leeds
Excellent help by Derek at the Leeds banch.Everyone in the store so friendly ad helpful.
Derek helped me with my purchase and set up of the WIIM unit.
Happy with my purchase an sound quality better than expected.

Réponse de Richer Sounds - Leeds

Réponse de Richer Sounds - Leeds
I was very pleased and impressed with the service I received in your Leeds store. I had made an appointment to listen to a Ruark dab+radio. It was all set up for me when I arrived, and I was immediately impressed with the sound. The young man demonstrated what the machine could do over a range of formats. He also introduced me to the merits of internet radio. Everything about the Ruark was better than I had hoped. I did not hesitate to buy. It was delivered very quickly, and I am now hooked. Thank you! And the cup of tea while I listened to the machine was a lovely bonus! Exemplary service!

Réponse de Richer Sounds - Leeds

Réponse de Richer Sounds - Leeds

Réponse de Richer Sounds - Leeds
Mikey the senior sales rep was very friendly and helpful whilst helping me select which product I was after. No upselling, he definitely helped me make the right decision and was very patient and knowledgeable whilst demonstrating the hi-fi system.
He then went above and beyond to ensure it was delivered to my home the next day.
As always, I am very, very impressed with Richer Sounds!

Réponse de Richer Sounds - Leeds
Mikey was super knowledgable, helpful & attentive. He made sure he knew what I wanted & needed and made suggestions based of that along with taking the time to demo the products.
He really made me & my children feel welcomed and as though he had all day to deal with us.
I entered the Leeds store looking to make a purchase but Mikey made me want to buy from him. I can’t praise him enough.

Réponse de Richer Sounds - Leeds
Helpful and knowledgable staff. Had to order for home delivery as the item was not available to take away in store, but came a day early.

Réponse de Richer Sounds - Leeds
A week on from the initial visit and my sound system is now all hooked up to perfection. Purchased an EverSolo amp with built in cd, radio, Bluetooth etc. (all a bit technical for me) and I’m delighted with it all. The sound is amazing.
Also my new LG Oled (phase 2 purchase) is wall fixed and set up.
I reviewed phase 1 purchase a week ago.
Exceptional service from friendly guys who know all about stuff! From shop to installation at speed at the best price.
Can’t smile wide enough.

Réponse de Richer Sounds - Leeds
The staff at Richer Sounds Leeds particularly Harry were brilliant they made me feel like I could have sat there all day auditioning the amplifier that I eventually decided to purchase an overall great experience I highly recommend RicherSounds.

Réponse de Richer Sounds - Leeds
The staff at Richer Sounds are always friendly and helpful and it is go to shop for the things they sell. I am keeping my eyes open for any discount on the next thing I am looking to purchase.

Réponse de Richer Sounds - Leeds
Easy to order online and collect easy
Staff helpful

Réponse de Richer Sounds - Leeds
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.