Richer Sounds - Liverpool Avis 

The main reason I give a high score is because of the time staff (Justin) was prepared to give showing me different options so I could get the best one

Price of tv was matched by one or two other retailers but the 6 year guarantee is great for the buyer

Brilliant customer service from Kelvin which is so hard to come by these days. Kelvin is extremely knowledgeable about the products, which allowed him to confidently recommend the most suitable soundbar and TV for our needs.
We did not feel rushed to make a decision, with a few options provided for our budget.
I cannot recommend Richer Sounds enough, they (and Kelvin) are top notch so I wouldn't go anywhere else. Price wise, they were the cheapest too so all in all an absolutely excellent experience. 💯

I have been shopping at richer sounds for over 25 years, I have never had an issue.
The staff are are always helpful and informative.
Delivery is always fast I have never had an issue.

Staff are always fantastic - helpful and knowledgeable

Excellent delivery of customer service,proficient explaining specifications of product,I have recommended to several of my friends to check out richer sound ,I have gave a glowing reference about my experience,enuff said ,five stars .

Having been let down by John Lewis's failure to deal with a guarantee claim I have been looking for a replacement Samsung Quantum Dot TV. I ended up exchanging messages with Justin at the Liverpool branch of Richer Sounds. Although I wasn't able to get the set I wanted, Justin dealt patiently with my enquiries and offered valuable advice. Thanks.

I was made welcome as soon as I entered the store in Liverpool. I looked around as I waited for a staff member to become available to deal with my enquiry. I was attended to by Diego whose name I seen on the web site. I had called in to get advice on why the screen clarity on my Sony KD 48 A9 had started to darken giving us a less than acceptable viewing experience. We discussed the issue I had highlighted and we had a very interesting and informative, for me, twenty minutes or so. His knowledge was exceptional and I was surprisingly able to understand everything he went over. I left the store very satisfied with the thought that I wasn't the end of my TV but with the added bonus of the assurance that I could return, if my problem persisted, at a later date when we could explore other options for me.

I needed bookshelf speakers to Bluetooth-stream music and also plug into my Mac for music production and mixing. Staff at Richer Sounds Liverpool were very helpful and I’m very happy with my purchase.

Staff were very knowledgeable and very helpful. Rang me when my product had arrived for pick up and even directed me to websites that could help with the calibration/set up of the projector.Top service.

Two visits to the liverpool branch next to the bombed out church near the top of Bold Street and both staff members who served me were very helpful, despite me only wanting speaker cables

The sales person that dealt with my telephone sale(David Jones in your Liverpool Store)was extremely helpful and very professional.

Diego was very helpful and made it easier to choose within my price range where other stores where consistent in trying to sell me more expensive products. Overall a great experience

Great service - excellent value item. It's a pleasure to do business with the Richer Sounds team.

Next day delivery and put in the house where required.

Helpful staff and they had tyhe item I wanted

Great time collecting equipment from Richer and getting a help fron staff.

All my questions about the product I purchased was answered clearly.