Malik at London Bridge was of great assistance by listening to my requirements and came up with the ideal solution. He was very knowledgeable, patient and courteous throughout. Highly recommend.
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Lisez les avis des autres
Loved stepping foot into the London Bridge record breaking store and meeting Malik. Enthusiastic, full of knowledge and very helpful. He kindly set up a set of compact DALI floor standing speakers and... Voir plus
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Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.... Voir plus
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Robin, one of the sales managers at London Bridge was very attentive when I needed help choosing a TV, which I did, and paid for, pending delivery. He was even more helpful when I rang up the next mor... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
100 Tooley Street, SE1 2TH, London, Royaume-Uni
- 0333 900 0021
4,9
Excellent
2 k avis
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Hi all
Hi all, thank you so much with helping me my purchase of OLED LG TV. Especially Malik at the London bridge store. I am also looking to purchase home cinema speakers too.
13 novembre 2025
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Best TVs
Was looking to buy a Television,was approached by Malik who was friendly and very knowledgeable and helped us decide which one to choose the other guys were friendly too,was so pleased with our purchase
11 novembre 2025
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
All round 5 star service
This was a brilliant experience, team went above and beyond with info, comms around delivery and helping me out in general. Not sure why I'm surprised, they've always been consistently great. Pop in, say hi and you' won't be disappointed.
14 novembre 2025
Avis spontané
Réponse de Richer Sounds - London Bridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great customer service
Ordered a record player, over the phone, as a birthday present for my husband. The person I dealt with was very helpful and efficient. I received the item very quickly! Top marks.
3 novembre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your great feedback and for supporting local business.
Brilliant service
Brilliant service! Professional staff who listen, consider carefully and give excellent advice. We have come back many times over the years for the friendly “ can do” approach of Richer Sounds staff.
My most recent experience, a small repair after 9 years use, was dealt with quickly by Robin. His manner and efficiency are extremely impressive. Top rating for an excellent member of staff.
10 novembre 2025
Réponse de Richer Sounds - London Bridge
Thank you for your wonderful feedback
I've been looking for the dali io12 for…
I've been looking for the dali io12 for a while I've got the io8 and the io12 were a great price very happy
31 octobre 2025
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Excelente servicio
El tiempo de respuesta, la atención y el brindar facilidad para adquirir el producto que compre; hicieron que tuviera una excelente experiencia de servicio.
30 octobre 2025
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Very insightful and helpful advice as…
Very insightful and helpful advice as we discussed TV options. Found the right model and price point.
29 octobre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
This is customer care like it used to…
This is customer care like it used to be. Personal, human and understanding. It's one thing to be expert in the products but quite another to know how to treat customers. I had a slight problem with my purchase and they couldn't have responded any better. No hesitation in recommending.
24 octobre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
I have shopped at richer sound since 1994
I have shopped at richer sound since the age of 16, im now 45 and still never had issue.. the only thing I would improve at richer sounds it the level of fun in store. It has died in the last 20years.
23 octobre 2025
Réponse de Richer Sounds - London Bridge
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
London Bridge Branch manager excellent
Your manager at London Bridge branch is completely on the ball. Understood what l wanted immediately, explained fully the operation and what it was required for. Looked up my VIP status, ensured my discount. Placed the order and arranged remote delivery i.e. not my address.
The order was delivered to my daughter the day before her birthday.
Perfect!
20 octobre 2025
I called your London bridge store in…
I called your London bridge store in the morning and asked the member off staff if they had the focal bathys mg headphones ingreat service stock he said i just check came straight back to me and said yes we do i asked can i pay in cash ? He said yes you can he held them for me and i bought them later that day
18 octobre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Informed advice
Informed advice,
Helpful and efficient staff who know about what they’re selling. As ever, a positive experience with Richer Sounds
8 octobre 2025
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Happy with my turntable purchase
Happy with my turntable purchase. Good service and excellent customer service.
11 octobre 2025
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Ltc tv
Very helpfull and pleasant staff and nothing was a problem when asked for advice thanks again.
12 octobre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very quick and efficient click and…
Very quick and efficient click and collect service and an excellent price
9 octobre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Fantastic service & prices
I've been using Richer sounds for many years,the service has been second to none,they always go above & beyond, prices are always good, also really like the VIP offers
5 octobre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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