Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... Voir plus
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Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... Voir plus
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Very helpful over the phone, helping me as to how to measure the TV and confirming new size and the unit it has to go on.
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As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Voir plus
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Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Royaume-Uni
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Well run and organised. Competitive prices and delivery of my LG OLED TV was the morning after I ordered it. Plus free extended warranty. Overall a very good buying experience. My family and friends have used them many times over the last few years and have always had good service.

Réponse de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone
Was loosely browsing for a pair of speakers in Richer Sounds at Maidstone. Sam came to our assistance and was nothing but helpful. He showed us a pair of Dali speakers that were reduced, and set them up for us to hear whilst we shopped elsewhere. When we returned they were all ready and sounded great. We bought them and are happy. Then a week later Sam called me to see if they were ok. What great customer service and well worth a 5 star review. Well deserved Sam, and thank you 👍

Réponse de Richer Sounds - Maidstone
A long-time customer of Richer Sounds is always my first (and usually only) port of call for TVs and hi-fi for over 30 years. Always highly recommend them to others

Réponse de Richer Sounds - Maidstone
I had a fantastic experience with Richer Sounds. Ben, the manager, was incredibly knowledgeable and helpful. The prices were very competitive, and the level of service easily beat all other retailers.Highly recommended.

Réponse de Richer Sounds - Maidstone
Great Customer Service, good experience with a passion for sound!

Réponse de Richer Sounds - Maidstone
The item I purchased was out of stock at time of ordering. Both the online sales team and the team at Richer Sounds, Maidstone were very helpful advising likely delivery date.
I requested the item be delivered for my collection to the Maidstone shop via DPD. The whole process ran very smoothly and without a hitch.
I have been buying my hifi and tech from Richer Sounds on and off for years. Its great to see the same faces in the Maidstone shop from one visit to the next. That says a lot about continuity and quality of service.

Réponse de Richer Sounds - Maidstone
Fantastic service , they want to help the customers .
Better service and cheaper than the big stores

Réponse de Richer Sounds - Maidstone
Loved the individual element of the service Piers took time to advice and help me make my decision however I changed my mind in some stands and changed the speakers for floor ones, however that was my choice, th exchange was made easy so overall my experience was a great one
Thankyou all
Keep up the fantastic service

Réponse de Richer Sounds - Maidstone
Once again excellent service. Price matched as promised and Sonos speaker was delivered next day.

Réponse de Richer Sounds - Maidstone
Staff were very knowledgeable and helpful. Prices were competitive. Phone was anwered quickly by a human. It was efficient and very helpful. Would recommend.

Réponse de Richer Sounds - Maidstone
Piers impartial sales advice was clear and understandable.
He explained all the different models and performance of the tvs in my price range.
He also arranged delivery and installation for a convenient time

Réponse de Richer Sounds - Maidstone
Knowledgeable, pleasant and helpful team in Maidstone.
Very good experience and I will definitely be back.
Thank you

Réponse de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone
Competitive pricing and knowledgeable staff pointed me in direction of purchase

Réponse de Richer Sounds - Maidstone
Brilliant service and best price!
Not just sales, also after sales
The sort of service when you need it!

Réponse de Richer Sounds - Maidstone
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