Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... Voir plus
L'entreprise a répondu
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Absolute top-tier customer service from start to finish! I visited the Norwich store (21 St Giles Street) while putting together my audio setup (Mission 778X and DALI SONIK 5), and the team was incr... Voir plus
L'entreprise a répondu
Great service from the Norwich branch when purchasing a LG G6 tv & LG soundbar deal. Matt was very friendly & very knowledgeable answering all my questions. Made a lovely change to find a shop li... Voir plus
L'entreprise a répondu
I've been a Richer Sounds customer for many many years. The price level is very competitive and the service straightforward and always honest. For this purchase we used a click and collect at the... Voir plus
L'entreprise a répondu
My experience with Richer Sounds, Norwich was all I expected. I had previously dealt with your branch in Southampton and had wonderful service, so I knew I was in good hands when I wanted to purchase... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, Royaume-Uni
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Réponse de Richer Sounds - Norwich
Good price and great instore service. Hoping our new TV will last (almost ) as long as its predecessor. Hopefully the included six year warranty will never be needed.

Réponse de Richer Sounds - Norwich
So good to be dealing with what is in effect a coop. Always first in my buying thoughts!

Réponse de Richer Sounds - Norwich

Réponse de Richer Sounds - Norwich
Great service from start to finish, would definitely recommend, staff friendly and very helpful

Réponse de Richer Sounds - Norwich
Been in Norwich City for many many years but pricey but well respected trader

Réponse de Richer Sounds - Norwich
arrived and within ten minutes my Cambridge Audio exn was ordered and arrive the very next day, as usual staff were very friendly helpful and knowledgeable all in all great experience

Réponse de Richer Sounds - Norwich
I have been purchasing hifi products from Richer Sounds since Julian opened the first store at London Bridge and have always been a satisfied customer. In recent years, I have found the staff at the Norwich branch to be very helpful and knowledgeable.

Réponse de Richer Sounds - Norwich
Very helpful on the phone and always good on price.

Réponse de Richer Sounds - Norwich
Tv and mount in stock, matched John Lewis price and beat them with 6 year warranty.

Réponse de Richer Sounds - Norwich
When deliveries started to awry I was beginning to be concerned, but the lengths that the Norwich team went to in resolving the issue were impressive. Good communication and made sure I left with a smile.

Réponse de Richer Sounds - Norwich
Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems

Réponse de Richer Sounds - Norwich

Réponse de Richer Sounds - Norwich
The staff were helpful and friendly Made a comment about my Richer Sounds customer number as never seen one so low. Explained I used to use the London Bridge store back in the 70's

Réponse de Richer Sounds - Norwich
Needed to replace a basic streamer for realistically just for streaming radio from my iPad. The advice was as usual helpful on all options. As I already purchased a EVO 150 SE the advice was practical on what I needed nothing more nothing less price etc.
So great stuff Richer sound .top notch stuff.

Réponse de Richer Sounds - Norwich
staff were knowledgeable and helpful
they sell quality goods rather than the cheap Chinese cr*p we're inundated with on other, larger retail outlets with jungle-sounding names
would recommend and visit again

Réponse de Richer Sounds - Norwich

Réponse de Richer Sounds - Norwich
Tony arrived ahead of time was quick to diagnose the problem and rectify an out of balance system with issues. Problems sorted efficiently and with a new set up easy to manage

Réponse de Richer Sounds - Norwich
Very helpful, understanding and knowledgeable, no hard sell at all.
We left with more than we came in for!
No1 destination.

Réponse de Richer Sounds - Norwich
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