Richer Sounds - Nottingham Avis 

The lads at Richer offer customer focused service that is hard to find these days. They were the best in the 90's and nothing has changed.

It was a real pleasure purchasing my headphones from Richer Sounds. The service provided was excellent. Staff were friendly, helpful and knowledgeable. I had a long and uninterrupted session in the listening room trying out various headphones. When I had made my decision Tony offered the headphones I had used at a greatly reduced price. Very happy with my purchase. Highly recommended.

We looked at various record decks and decided which model to purchase. We placed our order late Friday afternoon. We paid for the deck to be delivered on Monday. The only disappointment was that we received an email on Saturday morning informing us that the deck would be delivered later that afternoon, which would usually be fantastic service had it not been for it being the first home game of the premier league lol Our neighbour was kind enough to accept delivery. Many thanks

A good price and very quick delivery which was on time.

The staff were really helpful and knowledgeable. They didn’t try to show me something I didn’t need or the most expensive item. They listened to what I wanted and pointed me towards the best value item

Ordered my tv 1 day and the very next day I get a message to say my tv had been delivered to the shop ready for pick up and pick up was quick and simple and staff were great and the 6yr free guarantee is a bonus.

I was given respect as soon as I walked through the door. Ian who served me gave me exactly what I came in for despite mr not knowing exactly what I wanted. He listened to my requirements and sourced the exact products for my needs within my budget. It was a very pleasant experience

These guys are the best! I visited one Saturday morning for an arranged demo of a Sonos setup, and they coudknt have been more accommodating. Everything was setup and calibrated as promised, the prices were the best as usual, and even though I was a bit of a pain ( Initially deciding not to buy after they'd ordered, and then changing my mind) they even allowed me to mix and match different coloured speakers while honoring the previous quote.

Richer Sounds are always my first choice, it's just a shame I had to buy my TV elsewhere due to a late night, and ridiculously cheap online deal that I couldn't risk missing.

Ben was very helpful his knowledge and advice helped me decide which TV I wanted to buy. His help getting it into the car was also much appreciated

Been buying from Richer Sounds for many years, the guarantee is a no brainier(not that I have ever had cause to use it), the service and expertise are brilliant and collecting from the shop suits me, and I have been able to keep up with changing tech with them also, my Samsung Tv is great also! Thank Richer Sounds, keep it up

This is our second purchase in 14 years.
We chose Richer Sounds for getting good advice and service.
We purchased the LG we got a better price and a 6 years guarantee.
It was free delivery they say 3 to 5 working days but it took 6 days to delivery.
It’s set up and we are pleased with the picture and quality.

Efficient service

I've been a Richer Sounds customer for decades now and can't fault them. This latest purchase I messed up and put delivery to store by accident but I was able to phone them up and they fixed it no probs. Wish there were more companies like this.

The TV I wanted wasn't in the Store but Tony managed to source one of three available from another store and get it sent over to them. He then contacted me a few days later to arrange delivery the next day and arrived at the time specified by Tony himself.
I could have got the TV a couple of days earlier but chose Richer Sounds for their 6 year warranty. The whole process from start to end was excellent and the new TV is fantastic.

Really good experience from beginning to end. Tony at the Nottingham branch gave me the best price available for our new TV. He checked that the bracket that I intended to buy was appropriate. Delivery was arranged for free for the next day. I took our old TV into the store for recycling, or charity donation. Tony helped get it out of the car & into the store. Superb service & thoroughly pleasant people. Thank you.

I'm completely satisfied with the purchase and service.

They were brilliant