Richer Sounds - Nottingham Avis 

2 259
•
TrustScore 5 sur 5

4,9

108 Mansfield Road, NG1 3HD Nottingham, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 108 Mansfield Road, NG1 3HD, Nottingham, Royaume-Uni

  • 0333 900 0035

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 259)

24 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exceptional service and preferred retailer for future purchases.

Alex and team provided exceptional customer service. We had an issue on the order which was fixed switfly with minimal impact. I would not hesitate in recommending Richer Sounds to friends and family. In a world of bots and agents it's great to speak to a real person and have that personal service which has been lost with so many other providers.

5 septembre 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great service

Great service, extremely good overview of products. Resulting with a no problem sale. I have no problems recommending Richer Sounds to others.

4 septembre 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

We wouldn't really shop anywehre else…

We wouldn't really shop anywehre else and have been loyal customers for dewcades, still the best ever audiovisual shopping experience no doubt!

3 septembre 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent recommendation from Rob at Nottingham for a specific type of product. He answered all my questions promptly and professionally, offered to arrange a demo at their store (which I did not take up) and then arranged for the item to be delivered to my home. Delivery was the day after order, in perfect condition by DPD. The speaker is superb and exactly what I wanted.

7 septembre 2026
Avis spontané
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Réponse de Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Richer sounds incredible good price…

Richer sounds incredible good price outstanding service mega quick delivery

3 septembre 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Knowledgeable and friendly staff member…

Knowledgeable and friendly staff member - didn’t pressurise me into a purchase - advised me of the correct product to meet my needs - wasn’t in stock so ordered next day delivery- top service from the Nottingham branch

2 septembre 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent service great company I've…

Excellent service great company I've used them before over the years and would recommend them.

30 août 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

10/10 staff and best value electronics...

Top staff and best value electronics there is going. They are not pushy and don't recommend you to have the best/most expensive. They gave a 10% discount on an already-discounted TV, and then helped me carry it out and load it in the car. I will be returning!

29 août 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Brilliant Shop

Very helpful, friendly knowledgeable Staff.
Great Price
Easy Parking
No pressure selling
A really pleasant experience.

27 août 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

An on-time delivery

An on-time delivery, an excellent product and a very satisfied customer. Thanks.

27 août 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

If I have a favourite company, it's Richer Sounds

Extremely pleased with the TV, the price, and the further VIP discount - open box, but as it's from Richer Sounds I know I'm buying with confidence.
Lovely, helpful, informative staff. Easy to park and pick up. Let me leave the car there while i walked my dog as we'd driven down from Sheffield to collect. The best.
Would not hesitate to buy again from them - if I'm after AV equipment and I can purchase it from Richer Sounds, that's what I always do.

26 août 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Nottingham shop staff very friendly and excellent knowledge

Nottingham shop staff very friendly and knowledgeable. No pushy sales. They had what I wanted and even help me load it into my vehicle. Excellent on price and extra warranty included. Worth having a look in there shop...

26 août 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Ben and Tony were absolutely…

Ben and Tony were absolutely outstanding and delivered top notch customer service. A credit to Richer Sounds and first time shopping here which was fantastic!

21 août 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Knowledgeable, friendly and helpful staff

It was a real pleasure purchasing my headphones from Richer Sounds. The service provided was excellent. Staff were friendly, helpful and knowledgeable. I had a long and uninterrupted session in the listening room trying out various headphones. When I had made my decision Tony offered the headphones I had used at a greatly reduced price. Very happy with my purchase. Highly recommended.

22 août 2026
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Réponse de Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Fantastic service

We looked at various record decks and decided which model to purchase. We placed our order late Friday afternoon. We paid for the deck to be delivered on Monday. The only disappointment was that we received an email on Saturday morning informing us that the deck would be delivered later that afternoon, which would usually be fantastic service had it not been for it being the first home game of the premier league lol Our neighbour was kind enough to accept delivery. Many thanks

21 août 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

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