Richer Sounds - Nottingham Avis 

What an excellent company. Their price was really good and much better than other local stores. Free parking. Free delivery and 6 year warranty.
The TV we ordered was delivered the following Monday and the men came when they said they would.
We bought a Samsung 65" S60F and are completely happy with it, but Richer Sounds say if you have any questions setting it up, or whatever, just pop in, or ring them and they will help.

The staff Ben, was great shown us various sets which were in our price range. Also set up a system in the demo room which helped we our decision.

Knowledgeable guy in shop sold me my ideal tv. Delivered on the day i wished.
Competitive price, what can be better?

Unbeatable service

Received a text to say when the collect from store parcel would be delivered. Received a phone call once it was in store.
Collection was polite, prompt and efficient -less than 2 minutes to walk in, show ID and collect the parcel. Great product at a great price.

Excellent customer service from ben at the Nottingham store for my audiolab 9000cdt i will be definitely using richersounds in the future

I had a pre arranged visit to consider 2 products. All my points of clarification were covered well and options proffered with clear explanation.
I purchased 1 of the items I had selected prior to the visit, and chose an upgraded product for the other based on advice.
At all times I truly felt like a valued customer, and never under any pressure or obligation.
Well done to Alex, who dealt with me on the day, and also to his team, who managed the collection in his absence.

You can tell this business is privately owned. Everyone goes the extra distance for the customer. I was getting personal email responses hours after the store closed.

A great place to shop for your audio/video needs easy to order online staff also friendly and helpful I don’t need to go anywhere else.

I purchased my new tv with ease the staff were helpful and they guided me to the correct TV for me , I purchased it from the web site so easily done, the delivery was super cool and kept me informed all the way and again the delivery man was so helpful . I had to call them for help when I set the tv up again first class help was there to help me Thank you very much for all your help fantastic team.
I forgot they said if I didn’t like the tv for any reason within 30 days I can have a total refund but it is not going back

Excellent customer service.
Very knowledgeable and pleasant staff who are willing to offer sound advice.

Fantastic service no hard sell & very knowledgeable nothing was to much trouble very satisfied customer

Customer service.

The staff were very friendly, listened to what we had to say and provided us with receipts and information

Staff at the Nottingham branch have always been friendly and helpful. My latest visit reinforced yet again why I am a returning customer to the store. They're always happy to:- answer any questions I have about products; make suggestions or recommendations; efficiently process an order (my last one arriving only 24 hours later (rather than the expected 3 to 5 days!). Thank you for your continued reliability.

It was great to talk to a familiar person someone none bias and helpful assisting me with my purchase and enquiry in full without being rushed

Quick decisions and very fast delivery

Helpful advice provided on the phone and arranged delivery at a time to suit me.

I visited the Nottingham branch with a vague idea of what I wanted, Ben was super helpful and professional in understanding my needs and turned the whole thing around making sure I got exactly what I was aiming for and more...considering my budget and high expectations.. his knowledge and understanding were spot on and I have a brilliant audio set up.. he told me to call if I had any questions which as did as I lacked some basic set up experience and now I'm flying.. thanks to you all