Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Although our enquiry was a fairly simple one it was answered with clarity and honesty even though we ended up with a cheaper product. We described our requirements and the TV is just what we need... Voir plus
L'entreprise a répondu
Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up diffe... Voir plus
L'entreprise a répondu
It seems the norm these days, that companies are focused on selling. Its when there are issues that shows how good or bad customer service is. My LG tv bought from Ellis at Richer Sounds, and less th... Voir plus
L'entreprise a répondu
We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
415-419 Bury New Road, M25 1AA, Prestwich, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Incredibly helpful staff and purchase and collection extremely easy.
Thanks again to all, especially Noah.

Réponse de Richer Sounds - Prestwich
The guys at Richer Sounds couldnt have been more helpful when placing the order for the new TV . It was quick , efficient and secure , with the right level of advice . The delivery guys were also spot on with the care and attention when the TV was dropped off and brought into the house . The delivery guy also took the time to explain the best way to unbox the TV and then repackage . This was super usefull as we are not using the TV for 2 months until we have a media wall constructed. Great job everyone and would recommend the Richer Sounds experience to anyone looking to buy a TV and match a fair price. Thank You

Réponse de Richer Sounds - Prestwich
Great prices and offers & talked to a real person who was most helpful.
Item delivered exactly as promised.
Will certainly deal with Richer Sounds again!

Réponse de Richer Sounds - Prestwich
Ordering was easy, however, a tad confusing. I opted for click and collect, got a message saying your parcel is due to be delivered via DPD. I assumed I'd made an error and waited in but no delivery. Then I got a message saying parcel delivered. Transpired it was delivered to tge shop for click and collect BUT tgat wasn't clear on my emails. DPD issue? Other than that, GREAT!

Réponse de Richer Sounds - Prestwich
In the shop the sales assistant catered for my needs which was to purchase a TV with Freely pre-installed. He went through the available brands and specs and advised me on the best options. Delivery was quick and the delivery guys were patient, friendly and correctly advised me on how to remove the TV from the box minimising any damage.

Réponse de Richer Sounds - Prestwich
We knew which Hifi system we wanted to buy but had a few questions regarding attaching our own speakers. The staff member was very helpful and even showed us on his computer which connector we needed and where we could buy it. The price was also very competitive. We will definitely go back if we need anything they sell.

Réponse de Richer Sounds - Prestwich
Sam at Prestwich was brilliant and couldnt be more helpful

Réponse de Richer Sounds - Prestwich
Dom was really helpful and helped me get the products that I needed

Réponse de Richer Sounds - Prestwich
I was served with exactly what I asked for and at a very low price, excellent.

Réponse de Richer Sounds - Prestwich
Was able to call ahead and reserve the item I wanted - got it at a great price too. Is good to use independent businesses

Réponse de Richer Sounds - Prestwich
Spent their time and effort giving me guidance. Got an in-store discount as well on some of the products. Put me in touch with a reliable installer.

Réponse de Richer Sounds - Prestwich
I think they sell good quality stuff at the shop in Richard’s sounds and the other shops I been on line and I can’t find anyone ne’er me to shop.
Thank for the custom

Réponse de Richer Sounds - Prestwich
I have ordered a CD player for click‑and‑collect at the Prestwich store. The item was ready for collection next day. At collection, a shop assistant warned me that a cardboard box package was slightly damaged during the transit but the contents remained unaffected. The box was opened to make sure that everything is fine. Great and fair service. I will definitely consider this shop for further purchases.

Réponse de Richer Sounds - Prestwich
Best company for personal service
Great warranty can’t fault

Réponse de Richer Sounds - Prestwich

Réponse de Richer Sounds - Prestwich
A great shop with good range of goods and good knowledge from staff. Pity there isn’t a direct phone number just an email and a general number for all the branches

Réponse de Richer Sounds - Prestwich
I decided after considerable deliberation that I would swap the Tangent Ampster 111 for the Arcam, which, although considerably more expensive, would be, following Noah's advice, the same price as my new speakers plus half as much again. Unfortunately, I am currently unable to listen to my new setup, including my new amplifier, due to an ongoing health problem, so it might be a while yet. But I did appreciate Noah's advice.

Réponse de Richer Sounds - Prestwich
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.