Richer Sounds - Reading Avis 

1 838
•
TrustScore 5 sur 5

4,9

114 Oxford Road, RG1 7NE Reading, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exellent service in Reading branch. They are very patient and helpful to solve your hifi issues and gives advice if you would ask. Thank you Dan for giving good price for a bravia tv. Will buy in f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 838)

24 662 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy with the shopping experience.

James was very helpful and knowledgeable, and straightaway agreed to price match the product. Very happy with the shopping experience.

27 avril 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

GREAT SERVICE AND STAFF ARE ALWAYS VERY…

GREAT SERVICE AND STAFF ARE ALWAYS VERY PLEASENT, ALWAYS PURCHASE MY TV'S AND AV RECEIVERS FROM THEM . READING IS A BRILLIANT SHOP AND THEY DO GREAT PRICES.EVEN THERE AFTER SERVICE IS TOP NOTCH WHICH IS SOMETHING YOU DO NOT GET WITH A LOT OF PLACES THESE DAYS

28 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

I always fine Richer Sounds is easy to…

I always fine Richer Sounds is easy to deal with competitive pricing.

26 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

The guys are just so helpful and…

The guys are just so helpful and enthusiastic. A joy to go in and discuss options

25 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Rory in the Reading branch was very…

Rory in the Reading branch was very helpful and new his product kniwledge was very good. He was very polite listened to what i was saying and chise the right system for myself. Thank you Rory 😄in future i will be going bk to Richersounds for more of my home systems equipment.

25 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, great service.

23 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Expert

Expert, patient and friendly help and advice - always

21 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Really friendly

Really friendly, knowledgeable and efficient. Thank you to the Weybridge team.

16 avril 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, quick delivery and excellent product

14 avril 2026
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Réponse de Richer Sounds - Reading

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Delivered late but that was traffic…

Delivered late but that was traffic congestion. Good to see my product was securely strapped in. Sound bar was different to one advertised. I'm not an expert so don't know if it is of the same spec or better or worse?

14 avril 2026
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Réponse de Richer Sounds - Reading

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Superb service

Recently went into the Reading store, looking for some advice about upgrading my Ortofon 2M Blue to a Bronze. Dan was extremely helpful, must have noticed my trepidation when we were talking about changing the cartridge, and he offered to fit it for me! The Bronze cartridge and stylus arrived the next day, took it in with the headshell, expecting to leave it for a few days, but received a call later that afternoon to say that it was done (by Steve, the manager).
Extremely good service, and I am very pleased with the result - now happily working my way through my favourite albums, and hearing stuff which I never knew was there.

10 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Choosing speakers

We spent a happy hour auditioning 3 sets of speakers before choosing the Focal. Dan was very helpful throughout, indeed he recommended the Focal speakers, which were on sale at a good discount.
All in all a very satisfactory experience.

29 mars 2026
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Réponse de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

I rang in to check availability of a set of B&W speakers

I rang in to check availability of a set of B&W speakers and spoke to Dan on Friday. He gave me some great advice on an appropriate set of speaker cables and I placed my order over the phone for the speakers and cables. Steve rang me on Monday to say the speakers had arrived. I collected on Tuesday - all super smooth. Thanks to Dan, Steve, Rory, and Luke for a great buying experience.

10 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent service and good price

Excellent generally, but also solved a set-up problem over the phone with relative ease. Also, easy to reach on the phone to get immediate help.

10 avril 2026
Logo de Richer Sounds - Reading

Réponse de Richer Sounds - Reading

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great Service

I made my order over the phone. The advisor was very helpful & patient. My order went through with no problems & was delivered promptly. 6 year guarantee really appreciated.

10 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Top retailer.

Quality products at reasonable prices. Great technical backup.
Delivery times spot on.

16 avril 2026
Avis spontané
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Réponse de Richer Sounds - Reading

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Friendly, helpful and speedy

Very helpful when I called and quick delivery too. M

8 avril 2026
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Réponse de Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Outstanding service

I am very impressed with the service the whole team at Richer Sounds Reading provided.
A super knowledgeable, professional and friendly team who went above and beyond to ensure I was happy with my purchases.
It's not often you find such outstanding customer care along with very competitive prices.

4 avril 2026
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Réponse de Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Always good service

Regular shopper at RS over the years. Called in to discuss what I wanted as I couldn't get to a store, chatted about part-ex on old audio and got helpful advice that suggested in my case I'd be better not to. Placed my order over the phone, was able to use whichever payment method I wanted and the new kit was delivered as quickly as possible given the Easter weekend in the middle. Will continue to use for as long as I need AV gear

6 avril 2026
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Réponse de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

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