Exellent service in Reading branch. They are very patient and helpful to solve your hifi issues and gives advice if you would ask. Thank you Dan for giving good price for a bravia tv. Will buy in f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Exellent service in Reading branch. They are very patient and helpful to solve your hifi issues and gives advice if you would ask. Thank you Dan for giving good price for a bravia tv. Will buy in f... Voir plus
L'entreprise a répondu
I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Voir plus
L'entreprise a répondu
Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.
L'entreprise a répondu
I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
114 Oxford Road, RG1 7NE, Reading, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service at Richer Sounds.
Steve at Richer Sounds was very attentive and quickly identified our needs and budget. As a result, we bought our new 55" OLED LG TV from them and have not looked back since! It has MARVELLOUS picture and sound quality. All thanks to Steve!

Réponse de Richer Sounds - Reading
Steve was helpful on my first prospective first visit - providing expert advice about how I might add on to the equipment I already own; and the second when I returned to buy. Great service.

Réponse de Richer Sounds - Reading
A Philips TV update went wrong and bricked it. The five year warranty paid out, so why would I buy from anywhere else? Richer Sounds is brilliant.

Réponse de Richer Sounds - Reading
Dan from the Oxford Road store has been a great help for me every time I have been in contact.
After asking questions outside of store hours, I was called within the hour of opening the next day 2 out of 2 times. Helped me source and deliver stock from another store to my address and gave fantastic and preemptive advice. Awesome stuff!

Réponse de Richer Sounds - Reading
Simple order process, friendly staff.
Ordered standard delivery and it came next day!

Réponse de Richer Sounds - Reading
It was a great experience from start to finish. Luke, the Shop Assistant Trainee, has been very helpful in helping with the products within my budget.
I will shop at Richersounds again if needed.

Réponse de Richer Sounds - Reading
Clear understanding of what I was looking for in terms of sound, environment and connectivity for a speaker and streaming system. Great to have the enclosed demo experience which helped us fully understand the range of speakers we were initially interested in. And we felt we made our own choices with great consistent advice on any topic or any question. Really commend Matt and James for their patience and professionalism. We really enjoy the new LG OLED and look forward to the Dali Omnicons, Arcam SA35 and Chord cable installation soon. Many thanks all. Will certainly recommend RS Reading.

Réponse de Richer Sounds - Reading
Helpful staff that listened to what my requirements were and offered me a few different options to try and find the right solution. The product that was recommended is working really well and was very easy to set up.

Réponse de Richer Sounds - Reading
James was very helpful at helping me pick out my new Tv. Great service, will be back!

Réponse de Richer Sounds - Reading

Réponse de Richer Sounds - Reading
Good value, knowledgeable, friendly and efficient service.

Réponse de Richer Sounds - Reading
The Richer Sounds website was easy to navigate to find the correct product for me. Placing the order by phone to the Reading branch was simple and the goods arrived very quickly. All in all a satisfying shopping experience.

Réponse de Richer Sounds - Reading
We walked in and bought a new TV from them.
The team in the Reading store were very helpful. No hard sell, just genuine help and advice.
5 out of 5.

Réponse de Richer Sounds - Reading
Went in with an open mind for a specific requirement. As usual the guys in Reading had several great options, and their advice and personal experience (matching my home setup) was so much more useful than buying over the internet. Ended up buying something I would have never considered, and they sound superb. The specific colour of speakers I wanted weren’t in stock, but they arrived at my house the next morning!

Réponse de Richer Sounds - Reading
Very helpful and friendly manager answered all my questions

Réponse de Richer Sounds - Reading
Thanks to the knowledge of the store staff, we were able to purchase a simple enough television that my 90 year old mother can manage. Ready for us very quickly and installed with expertise. Thank you

Réponse de Richer Sounds - Reading
Very helpful in store with advice regarding a tv bracket and surround sound system. Would have given 5 stars but the store were slow in contacting the installer they use to fit it in our house

Réponse de Richer Sounds - Reading
Great as always. I've been a customer of Richer Sounds for many years. I have always purchased my home TV & home cinema products from them. The staff are always very polite and helpful. Their knowledge of the products are exceptional. You can even have a trial experience of home cinema. Nothing is too much trouble and great backup service as well.

Réponse de Richer Sounds - Reading
Always very helpful and knowledgeable staff. They consistently have great pricing and welcoming stores.

Réponse de Richer Sounds - Reading
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.