In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Voir plus
L'entreprise a répondu
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
L'entreprise a répondu
Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
130 Whitham Road, S10 2SR, Sheffield, Royaume-Uni
- 0333 900 0034
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very knowledgeable staff
Very knowledgeable staff. No pressure to buy just good advice. Extremely happy with the service. Will go back again.
10 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Recommended
In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to my requirements. I recommend Richer Sounds to friends and family.
9 octobre 2026
Réponse de Richer Sounds - Sheffield
Thank you for your wonderful feedback
Superb service and amazing speakers
Superb service and amazing speakers. Richer Sounds never disappoints when it comes to quality and customer care. Five stars all the way.
9 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent response when a small problem…
Excellent response when a small problem occurred, great customer service
9 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
really helpful advice
really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.
1 octobre 2026
Réponse de Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
Willing to meet your audio needs
Willing to meet your audio needs , with polite professional manner . Would use again ,Thankyou guys for a great service over the years .
Keep up the good work
5 star ⭐
16 octobre 2025
Réponse de Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I will definitely use richer sounds…
I will definitely use richer sounds again my Samsung oled tv were expensive but I got it cheaper than all the rest of the other retailer's & come we 6 years guarantee what bonus I ordered it on a Monday got it delivered on Saturday so well happy plus the oled tv is brilliant it’s got an anti glare on the screen & I’ve got big bay window & the sun is always on front of my house & now I got see my blinds in my television screen
6 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Delivery
Issue with delivery as van broke down but sorted delivery of tv for the following morning.Great service.
4 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent advice from Geoff at the…
Excellent advice from Geoff at the Sheffield store , delivery spot on and customer services great too on the phone when ordering another item
3 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Pleasant knowledgeable sales people
Pleasant knowledgeable sales people. Product arrived when I was told it would. Only difficulty I had was fixing the feet on the television which was very fiddly.
2 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Very knowledgeable & honest team
Very knowledgeable & honest team
I was in 2 minds on which TV to purchase and the guy explained the features of both tvs & what was value for money has the TV was to replace 1 in our bedroom
1 octobre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Competitive prices
Competitive prices, quality products and friendly knowledgeable staff.
I've been a customer for quite a long time
30 septembre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your 5 star review, we look forward to seeing you again next time
Great people to deal with
Great people to deal with
And know what they are talking about.
Deal with them again no problem
25 septembre 2026
Réponse de Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Richersounds great TV/ HiFi outlet
Richersounds is my goto for HiFi & TV as they are professional & pleasant plus very accommodating/ understanding. Add in the VIP experience with a 6 years warranty on many goods, then what’s not to like!!
6 juillet 2026
Réponse de Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
Item was ready for collection 2 days…
Item was ready for collection 2 days after ordering with good communication throughout.
25 septembre 2026
Réponse de Richer Sounds - Sheffield
Thank you for your wonderful feedback
Great service and Sonos product
Ordered Sonos Beam and fetched from the shop, after installing realised I needed the mini sub to go with it. Spoke to Ollie, he got me the mini sub delivered to my home the morning after and gave me the bundle price. Fantastic service, and very pleased with the Sonos product too.
25 septembre 2026
Réponse de Richer Sounds - Sheffield
Thank you for your wonderful feedback
Friendly and helpful staff
Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delivery was scheduled for the following day and arrived by 9:30am!
Thank you. We'll see you again for our next purchase.
24 septembre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Outstanding level of customer service…
Outstanding level of customer service received from the staff at the Sheffield Branch
22 septembre 2026
Réponse de Richer Sounds - Sheffield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great staff and great service as…
Great staff and great service as always. Always a pleasure to deal with guys in the Sheffield Branch.
22 septembre 2026
Réponse de Richer Sounds - Sheffield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.