TV I purchases last year developed a fault that the manufacturer couldn't fix. Liaised with the team at RS Solihull and they walked me through my options regarding a replacement. The Replacement TV ha... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I kept delaying a decision on buying a new Roberts DAB radio, thinking I wanted to buy it instore. I finally just called the RS telesales line. I spoke to Carl and had a good chat about what I n... Voir plus
L'entreprise a répondu
Visited Solihull shop, gave them our budget and we were given excellent advice. You have to visit a shop to get the sound experience. Very happy with our speaker and turntable selection from the Argon... Voir plus
L'entreprise a répondu
Visited this shop after a recommendation, for record player and speakers. Spoke to Sam who couldn’t have been more helpful, explaining the products and establishing what I was after and happy to answe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
9 Station Road, B91 3TG, Solihull, Royaume-Uni
- 0333 900 0090
4,9
Excellent
2 k avis
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A great product and the staff at the…
A great product and the staff at the Solihull store couldn't have more helpful a very pleasant experience
10 février 2026
Réponse de Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Great service.
I arrived at the store around 10:30 only to find that it didn't open until 12:00.
I could see people inside. Called them to say I was outside and wanting to collect an order. They opened up, dealt with my order and I left a very happy customer. Great customer service.
6 février 2026
Réponse de Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Great service and advice.
Very helpful and great prices. The delivery was quick and well packaged.
25 novembre 2025
Réponse de Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great Price, Great Delivery, helpful customer service
Richer Sounds offered the best price through their price promise. What was very good was that they revisited the price when I found a further reduction that matched their first offer.
Delivery was excellent through BJS arriving three days after I ordered the item.
4 février 2026
Réponse de Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Purchased a new TV from the Solihull…
Purchased a new TV from the Solihull branch Sam was very good sorted out everything for me the staff are knowledgeable friendly and very customer focused the prices are also very competitive the delivery was also good a lot of care taken on top of that you get an extra year's warranty on your product which makes the whole experience first class would highly recommend
3 février 2026
Réponse de Richer Sounds - Solihul
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service again...
Very happy with my visit to Richer Sounds Solihull and very happy with my purchase. Great staff, very helpful and great advice, got exactly what I wanted at Richer Sound's usual good prices. Highly recommended, my go-to hifi supplier and shop.
29 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent technical advice and service
Excellent technical advice and service. We have recommended Richer Sounds to friends based on this positive experience
2 février 2026
Réponse de Richer Sounds - Solihul
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Really helpful and excellent advice
Really helpful and excellent advice. Found me the perfect product
2 février 2026
Réponse de Richer Sounds - Solihul
Thank you for your wonderful feedback
Great service always🤗
1 février 2026
Réponse de Richer Sounds - Solihul
Thank you for your wonderful feedback
Helpful team
Helpful team, demonstrated speaker performance well. Fast home delivery. Would buy again
28 janvier 2026
Richer Sounds are my default place to…
Richer Sounds are my default place to go for advice on anything 'hi-fi related'. I needed a new A/V amp as my existing one was faulty. Selecting a replacement was a challenge but when I outlined my existing setup to Karl, he explained the different options and the pros/cons of each which helped me select the perfect replacement. I'm very pleased with it - a Denon AVR-X2800H. Thank you.
30 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Spoke to the tech over the phone
Spoke to the tech over the phone about the TV I was interested in really good explanation on my issues, on the strength decided to order online, order went through at 3.45 pm Thursday afternoon delivered 07.45 am Friday morning. TV was better than expected plus a 7 year warranty to boot couldn't be happier
29 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
The technical help of the staff
The technical help of the staff. The explanation of questions, and advice regarding the product I was interested in including similar alternatives.
27 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great advice from Karl in the Solihull…
Great advice from Karl in the Solihull branch. Identified what cables I needed from my email request. Purchased them via the phone for delivery. Very reasonably priced and arrived on time. Highly recommended.
24 janvier 2026
Staff were very helpful in explaining…
Staff were very helpful in explaining about the product and the delivery, most importantly they were not pushy in selling other products to me and therefore I will be coming to Richerr sounds in future
18 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Extremely easy buying process
Extremely easy buying process, and all always goes to plan with delivery. Delivery timing was important due to being a present for my Daughters 10th birthday.
23 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Television review
Everything from your online site to visiting Samuel at Solihull branch was perfect and he had excellent knowledge and was very polite and friendly.
Delivery was fine and just getting to know my way round the television now.
Many thanks Tony Bates..
15 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Replacing CD Player
My wife and I were at a loss as our stand alone Sony Hi-if system had a technical problem which made it irreparable. Fortunately we also have a Technics system and visited Richer Sounds to see if a CD player could be incorporated. If this was possible I had a good idea which model would suffice. Marcus was most helpful confirming that this TAGA player would be ideal and helped us with guidance on setting it up so purchased one. It was to be delivered online and we were given a timescale of 3 days using free delivery. We were so pleased that it arrived next day and was easy to set up. The quality of sound is brilliant and we are using it a great deal more than the old system.
We have no hesitation in recommending Richer Sounds due to their personalised, helpful and knowledgable service we received.
20 janvier 2026
Réponse de Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Great service as always
The guys in the Solihull store are true experts. They were patient, knowledgeable and provided great honest advice on the best soundboard for my budget.
17 janvier 2026
I have bought multiple TVs from Richer…
I have bought multiple TVs from Richer sounds the shop service is always excellent the guys are very knowledgable and helpful. This is my automatic go to for all things sound and vision
17 janvier 2026
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