I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Voir plus
L'entreprise a répondu
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Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... Voir plus
L'entreprise a répondu
Ordering was easy, straightforward, polite and helpful staff. Delivery was next day at no extra cost. Product is brilliant. All in all excellent customer service.
L'entreprise a répondu
Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
157-159 High Street, N14 6BP, London, Royaume-Uni
- 0333 900 0085
4,9
Excellent
1 k avis
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Another amazing shopping experience as…
Another amazing shopping experience as normal. Value for money due to competitive pricing with first class service which is second to none. Phone answered by real people who care.
30 décembre 2025
Réponse de Richer Sounds - Southgate
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The viewing studio was good and the…
The viewing studio was good and the price was good too and the manager Ali who dealt with us was really helpful and informative
29 décembre 2025
Réponse de Richer Sounds - Southgate
Thank you for your 5 star review!
LG OLED48 C54 purchase
Usual efficient experience at Richer Sounds. I had already done my research on the TV I wanted so it was a quick vist to RS to purchase.
The sales assistant was able to offer a speedy delivery at no extra costs that was expected and a welcome gesture.
27 décembre 2025
Réponse de Richer Sounds - Southgate
Thank you for your 5 star review!
Purchased TV at the Southgate branch
Researched the tv I wanted and found it at Richer Sounds. I called the store in Southgate and spoke to Mac. I purchased the television with him over the phone and he placed the order. He was very helpful and made the process easy, thankyou very much. Recieved my order quicker than anticipated and Im very happy and enjoying my new purchase 😁
26 décembre 2025
Réponse de Richer Sounds - Southgate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent Customer Experience
Super assistance provided when picking up my turntable.
22 décembre 2025
Réponse de Richer Sounds - Southgate
Thanks for your kind review, we look forward to your next visit.
Good old fashion service
Fantastic service from Mak at the Southgate branch. I wanted a Sony Bravia TV which was out of stock but Mak recommended a Mitchell and Brown TV as an alternative and I’ll have to say it was a good choice.
Great experience as always at Richer Sounds.
20 décembre 2025
Réponse de Richer Sounds - Southgate
Thank you for your wonderful feedback
Réponse de Richer Sounds - Southgate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Southgate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service
18 décembre 2025
Réponse de Richer Sounds - Southgate
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Southgate
Thank you for your wonderful feedback
Réponse de Richer Sounds - Southgate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent product at an excellent price…
Excellent product at an excellent price using price match to beat a competitor. Had a call from the store when there was a delivey delay. Excellent service from Richer Sounds as usual.
13 décembre 2025
Réponse de Richer Sounds - Southgate
Thanks for your 5 star review, we look forward to seeing you again next time
Great customer service in shop and…
Great customer service in shop and advice. Prompt delivery
12 décembre 2025
Réponse de Richer Sounds - Southgate
Thank you for your 5 star review!
Réponse de Richer Sounds - Southgate
Thank you for your 5 star review!
Great guys!
I have bought from Richer Sounds before and was very happy with their service, and especially their 6 year guarantee, which I had occasion to use recently after 4 years when the TV broke. Excellent! So when I wanted to buy a projector I saw they again were offering the same guarantee so I went to them and they were very helpful, and quick to deliver my projector, which I'm very happy with. 5 star service. Thanks.
28 novembre 2025
Réponse de Richer Sounds - Southgate
Thanks for your feedback, great to read you were happy with our service.
Richer Sounds - superb for Electronics!
Richer Sounds - superb for Electronics!
Time and time again, Richer Sounds give great advice, sell great products and support you after the sale.
30 novembre 2025
Réponse de Richer Sounds - Southgate
Thank you for your 5 star review!
I have been buying AV equipment from…
I have been buying AV equipment from Richer Sounds Southgate for many years now. The staff knowledge and professionalism has always been second to none and a special mention must go to Dan who is my go to man for all my requests. He always gives me the best advice and the best opinions of what to buy. Just fantastic service all round.
9 décembre 2025
Réponse de Richer Sounds - Southgate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Richer Sounds are very helpful and very competitive in pricing
Every one of the staff were very friendly and helpful, especially Dan. They were very patient too.
6 décembre 2025
Réponse de Richer Sounds - Southgate
Thanks for your kind review, we look forward to your next visit.
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