Richer Sounds - Southgate Avis 

1 480
•
TrustScore 5 sur 5

4,9

157-159 High Street, N14 6BP London, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot fault Richer Sounds in Southgate or their approach to customer service. They have bent over backwards to help resolve a problem with my vinyl player and Dan was an absolute superstar. He li... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very helpful staff on phone call regarding my purchase. Knew exactly the product I was enquiring about and the sale went through seamlessly. Have used Richer Sounds before and the standard of employee... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was easy, straightforward, polite and helpful staff. Delivery was next day at no extra cost. Product is brilliant. All in all excellent customer service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Recently bought LG OLED48C54LA after popping in to see the various Tv's. A great choice which was recommended by the guys in Southgate. Excellent service, outstanding service ,very helpful and next da... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 480)

24 662 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful and knowledgeable staff plus…

Helpful and knowledgeable staff plus money off the product chosen. Choice of products very good and comparable to larger stores.

20 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff! Demonstated several speakers for me to compare.

18 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great service by all

18 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Dan was very knowledgeable and helpful…

Dan was very knowledgeable and helpful in my choice of TV for existing g leads and figments.

14 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Hi-fi purchase

Excellent support and guidance regarding our hi-fi requirements by the Store Manager.
Speedy delivery follow up ahead of initial expectation.

13 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Outstanding service!

From the moment I called the store, the guy who answered, I think his name was Matt, couldn't have been any more helpful. In this day of unhelpful online purchasing, this was a breath of fresh air!
Great advice and service!
I'll definitely be using Richer Sounds for any of my tech purchases in future.
Keep up the good work!

12 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Competitive price-Superfast Delivery-Best Warranty

Ordered a Hisense 55 inch Smart TV. Got it delivered the next day. Best Price with 6 year warranty. All staff from the sales to delivery very courteous and helpful all along the process.

9 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

What fantastic customer service.

After deciding to head to richer sounds in Southgate. My wife and I received fantastic service from Mak. He listened to our wants and budget. Selected the perfect TV. Unboxed and checked the tv was fully working before we left the shop. And I forget to mention he stayed almost an hour after closing. What dedication. If only I could find staff for my business with his dedication.

8 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

I spoke with Mak at the Southgate…

I spoke with Mak at the Southgate branch. He was helpful, direct and provided me with all the information and advice I needed, so the next day I called back and purchased our 55" TCL P7K-UK QLED TV for less than I imagined I'd need to pay for such a great TV.

4 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent company - as always!

What can I say! Richer Sounds - what an excellent company in all ways. They have vast selection, competative prices, knowledgable, approachable and friendly staff and nothing is too much for them. They are always our go to store. Bought a TV and Soundbar this time. Thank you Richer Sounds.

2 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Exceptional service and efficiency.

I want to thank Richer Sounds Southgate branch for their superb service from quoting on the Chord Odyssey X speaker cables to my required length, the swift order & delivery, the terminals prep and fitment of banana plugs. Many thanks to Mak the deputy manager, Ali the manager and his team for their exceptionally helpful, friendly and efficient service from start to finish. They are all of course very knowledgeable about the products and give you honest advice.
I've been a longtime fan of Richer Sounds since Julian Richer had the London Bridge shop and the service then when I first bought my set of HiFi separates some 40 years ago was first class, just as it has always been over the years, and again recently from my experience at the Southgate branch.
My go to branch for any HiFi or TV requirements.
It's always worth checking with your local Richer Sounds store when looking for any Hifi, TVs or associated accessories. I found the team have always been brilliant, helpful, friendly, enthusiastic and they will always do their best for you as their valued customer.

7 février 2026
Avis spontané
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Excellent service from the Southgate…

Excellent service from the Southgate branch.
I only bought a small tv this time but Mak went the extra mile! Very happy with his recommendation.

3 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Helpful in choosing from the various…

Helpful in choosing from the various options available and sensible in correcting when issues arise

2 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Very prompt responses.

Very prompt responses.

Delivery messaging a little confusing as getting updates from DPD saying I'll have my parcel 'today' etc but I was picking up from store. Didn't need delivery updates as I was collecting from store.

2 février 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great service

Great customer care and support is why this is my go to store for audio Equipment. Price competitive.

31 janvier 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Knowledgeable and Reliable

Great advice. Time taken to listen to our needs so we got the system that would suit us.

18 décembre 2025
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Brilliant Service.

Brilliant Service.
Very helpful and knowledgeable staff.
Kindly sorted out our problem to our satisfaction.
Very grateful.

28 janvier 2026
Logo de Richer Sounds - Southgate

Réponse de Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus