Very efficient service, from website, order process to delivery. My old Celestion active subwoofer had given up the ghost after 20+ years of good service. Researched a replacement speaker and a supp... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordering process was simple, but disappointed with the DPD Driver who was rude and drove away without informing us why our package was not delivered as we had paid additional fees for Saturday deli... Voir plus
L'entreprise a répondu
Manhattan Aero Freeview box. Ordered afternoon of 03/08/2026 and was delivered to me morning of 05/08/2026. Excellent service and Richer Sounds kept me informed of progress throughout. Also praise... Voir plus
L'entreprise a répondu
After sigmkficant research into a Headphone that would match well with my Grahsm Slee Solo ULDE headphone amplifier, i settled on the Sennheiser HD600 as a very solid choice. As ever Richer Sounds onl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
3 - 4 Hankey Place, SE1 4BB, London, Royaume-Uni
- 0333 900 0065
4,9
Excellent
21 k avis
Demande des avis aux clients
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Great service, easy to order online and quick delivery
My item was delivered 4 day before the estimated date.
24 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Ordered a Samsung S90F 65-inch TV but…
Ordered a Samsung S90F 65-inch TV but found it was not an improvement over my existing LG OLED. However, for a family member, I requested an exchange for a TLC CL8K instead, and the picture quality and sound improvement were dramatic, not to mention Dolby Vision, which I can't believe Samsung doesn't include! Richer Sounds are always happy to help with exceptional customer service, whoever picks the phone up at their end!
23 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Replacement TV
When I had a problem with a new TV installed in a motorhome, Richer Sounds' service was excellent offering me a replacement TV which I accepted. I will use Richer Sounds again.
24 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Excellent value and customer service.
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds Milton Keynes back at the end of 2016! All good!
24 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
As always Richer Sounds always deliver an excellent service. No issues from start to finish.
15 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Easy you order
Easy you order. Swift communications and updates. Delivery service was exceptional, friendly and professional.
24 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Good as new
Found the headphones I was after, marked as refurbs but as far as appearance and performance is concerned, they're as good as new, with the same guarantee and almost 30% reduced. More than satisfied
6 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Just the best company ever
Just the best company ever! Great business model. Their customer service is first-rate. Nothing is too much trouble. The whole experience purchasing from them was smooth, easy and extremely pleasant. 5 star to after sales too!
17 juin 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I knew what I wanted
I knew what I wanted, so didn’t go to the local shop, but bought on-line. Paid to have item delivered on the Monday ( from Friday), but was left by front door on the Saturday.
This was fine, but if we were away for the weekend it may have been taken.
24 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Hard to fault
Hard to fault - competitive prices and very efficient service. Happy to recommend.
22 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
LPs are back!
Excellent so far! Easy buying process, prompt delivery. Looks great. It’s a birthday present for a 14 year old girl who wants to build a Taylor Swift album set. Nice to see that vinyls are attractive to teenagers, looking and feeling rather than streaming. I wish I’d kept my LPs!
23 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Websales
Thank you for your 5 star review!
first class service, brilliant value, WONDERFUL people
Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've shopped with them for 35 years and wouldn't consider anyone else. For value for money, customer care and quality they are simply the elite.
23 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Great price, delivered promptly and reliably
Bought some accessories for my system. Great price on Richer Sounds website. Arrived quickly and on time and in perfect condition. Remain a firm fan of Richer Sounds
23 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Sometimes 5 stars is not enough?
Did lots of research to find the right TV from the right company, at the right price. Richer sounds were the best price... dug further to find a company that lives by its ethics, looks after it's staff and provides a great service to it's customers. Sometimes 5 stars is not enough? Well done Richer sounds 👍
23 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
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