Richer Sounds - Websales Avis 

22 171
•
TrustScore 5 sur 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The website is so easy to navigate, finding what I wanted was simple and once found, the product information was excellent. Honest reviews from buyers gave me confidence to buy. Price was amazing and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Richer Sounds prices were the best I could find for the speaker cables I wanted. My order arrived within 36 hours of completing the order, which was brilliant. Their communication was first class fro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy website. Fast delivery. Brilliant item. Have purchased items from Richer Sounds in the passed (from shops), but ordered this Multi region Blu-ray player on the internet (as no convenient stores... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

22 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(22 171)

24 662 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent deal and quick delivery

Excellent deal and quick delivery.

Highly recommended! Will be using again.

28 septembre 2026
Logo de Richer Sounds - Websales

Réponse de Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great allround experience

Purchasing was so easy and great value
Impressed with the discount I got along with the free sound bar which is great.
Communication fantastic from start to finish. Would definitely buy from them again

2 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great service by Richer Sounds for…

Great service by Richer Sounds for online order of wi-fi speaker. Delivered early next day after ordering! Have bought from them on a number of occasions before, and will continue to do so.

2 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

A class company.

I'd heard so many positive things about Richer Sounds, and having now experienced their service firsthand, I can certainly understand why they have such an excellent reputation.

From start to finish, the experience was exemplary. Delivery was exceptionally fast and efficient, and the customer service was truly second to none.

Unfortunately, I ultimately decided to return my purchase as it didn't quite meet my expectations. This was, however, through absolutely no fault of Richer Sounds. They handled the entire returns process flawlessly, with the utmost professionalism and not the slightest inconvenience or fuss.

It's rare to encounter a company that delivers such outstanding service, particularly when things don't go entirely to plan.

Wholeheartedly recommended. I'll definitely be shopping with Richer Sounds again in the future!

24 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Number 1 `go to` for us!

Faultless, simple ordering process; delivered within 24 hours with delivery progress reports. Richer Sounds the `go to` once again!

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great TV at a good price

Great TV at a good price. Free delivery came within 2 working days too so can't fault that, was given a 3 hour slot for delivery a day in advance which was very helpful. Would highly recommend Richer Sounds.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Delivery was via DPD so that is a bonus…

Delivery was via DPD so that is a bonus for me. They give you an estimated delivery slot and give regular updates. As it happens my delivery was split over 2 separate vans which caused me some confusion in that after the initial delivery I though I had missing items. I phoned Richer sounds online support, wasn't kept waiting for ages and actually spoke to a real person who was super helpful. he even emailed afterwards to ensure all my items had arrived. Overall really happy with the delivery service and the customer service from Richer sounds.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. wharfdale diamond speakers are Excellent using then with a old Technic Sua 700 amplifier and a Dual turntable vinyl sounds Excellent

30 septembre 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

The speakers are great for my needs

The speakers are great for my needs. Easy to connect to my amplifier. Prompt delivery as well.

30 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Ordered online

Ordered online, arrived quickly and and in perfect working condition

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Superb customer service and quality of…

Superb customer service and quality of delivery. I no longer look elsewhere for my electronics!!!!

28 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Was recommend to use this company

Was recommend to use this company. Cant fault it in any way. I have bought 2 tvs in the last 6 months and they have came pretty quick. I like the fact that the tvs have 6yrs warranty with them.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great service as always from richer…

Great service as always from richer sounds. Lightening fast delivery, good communication and great warranty . I wouldn’t go elsewhere

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Quality products, first class customer service

It's always a pleasure dealing with Richer Sounds for quality audio and visual products at highly competitive prices and first class customer service not forgetting the six year warranty for no extra cost - what other retailer offers such a valuable add on? Richer Sounds forever!

21 septembre 2026
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Réponse de Richer Sounds - Websales

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Highly Recommend this Company.

I’ve used Richer Sounds several times going back as far as 1983 and always found whatever I’ve bought to be value for money.

1 octobre 2026
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Réponse de Richer Sounds - Websales

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

All good

Our new Tv arrived at the promised time and appears to be in good working order and up to expectations

28 septembre 2026
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Réponse de Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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