I love Rixo - I love the ethos of the brand & I love the inclusive sizing. I have several dresses & feel great whenever I wear one. On this occasion, I had a small fault - which I know to be ver... Voir plus
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My experience at the Marylebone store was impeccable. From the moment I set foot in it, the staff greeted me and helped me select dresses that I wanted to try on. Also, they shared their professional... Voir plus
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I like their clothes and have bought many dresses over the years. Complete fail with one I bought for an event as very see through. Ordered 2 more on next day delivery as the event is this weekend... Voir plus
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I bought the Camellia floral dress in pink. Beautiful dress, flowing light silk material. The 16 I chose was a little bit big, which is my fault as the idea the dresses are on the small side. The de... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
RIXO’s story began in the London living room of best friends Henrietta Rix & Orlagh McCloskey, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the contemporary market with easy-to-wear, feminine shapes and high quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day. United as a tribe, #HumansOfRixo stand together.
Coordonnées de contact
Unit 1 & 2 Barrel Yard, Vinery Way, Hammersmith , W6 0LQ, London, Royaume-Uni
- customercare@rixo.co.uk
- www.rixo.co.uk
4,3
Excellent
1 k avis
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Beautiful dresses and very good…
Beautiful dresses and very good costumer service!
9 mai 2026
Avis spontané
Réponse de RIXO
Dear Anna,
Thank you so much for your lovely review! We’re so pleased to hear you love the dresses and had a great experience with our customer service too.
We really appreciate your kind words and hope you continue to enjoy your RIXO pieces!
Kindest,
RIXO
Got my wedding dress from RIXO
Got my wedding dress from RIXO! Obsessed! The quality of the material is to die for and the style is very complimentary. The ordering process was so easy and my dress arrived so quickly. It was my mum that told me about RIXO. I love the dresses there so much I’ve ordered a dress from my Henny from there too!
3 mai 2026
Avis spontané
Réponse de RIXO
Thank you so much for your wonderful review and congratulations on finding your wedding dress! We’re absolutely thrilled to hear you’re obsessed with it.
It’s lovely to know you love the quality and fit, and that the ordering process was smooth and easy for you too. And how special that your mum introduced you to RIXO, we love that!
We’re also so happy to hear you’ve ordered another dress for your hen too, it's still such an honour to us to be part of so many special moments.
We're wishing you all the very best for your wedding celebrations! Please be sure to tag us should you share on social media, we'd love to see! #humansofrixo
Kindest,
RIXO
Treasure trove and a joy to shop
I had a difficult day trying to find something to wear to a wedding, whilst feeling less than body-confident! When I arrived at Rixo I felt at ease and inspired, and there were several dresses I could have picked, which was a miracle! I love the dress I bought and have already worn it twice, so I'll be going back for sure. I bought the Bexley, which is two dresses in one, so I can use one separately as a slip as well. The styles are gorgeous, and the viscose and silk options fit different budgets. I'm converted, thank you Rixo!
2 mai 2026
Avis spontané
Réponse de RIXO
Dear Heidi,
Thank you for taking the time to leave us a review and to share your experience.
We’re so sorry to hear you’d had a difficult day, but really glad you felt at ease when you arrived with us.
It means a lot to hear you felt inspired and had several dresses you could choose from. Finding “the one” for a wedding can be so stressful, so we’re especially happy you found something you love in the Bexley, such a versatile choice with the slip dress too!
We’re thrilled to hear you’ve already worn it twice (that’s exactly what we love hearing) and that you feel converted to RIXO.
Thank you again for your kind words, we can’t wait to welcome you back again soon.
Kindest,
RIXO
Classey
I never heard of rixo dresses before. With being petite i find it ploblem getting a nice outfit for a special occasion. I wasn't disappointed my dress is gorgeous, I've had so many compliments. It's so light and flattering, it doesn't matter what size you are the fit and quality of yours dresses. Makes everyone feel confident to where. The only thing I was surprised was it didn't come in a boxes. Which for the price of the dresses. I think they should. I will recommend to my friends abot the company I cant wait to buy more of your beautiful dresses.
22 mai 2026
Avis spontané
Réponse de RIXO
Dear Darlo,
Thank you so much for your lovely review! We’re so happy to hear you discovered RIXO and found a dress you felt gorgeous in, especially knowing how difficult occasion dressing can sometimes feel when you’re petite.
It’s wonderful to hear you’ve had so many compliments and that the fit and feel of the dress made you feel confident and comfortable. That’s exactly what we hope our pieces are able to achieve!
We also really appreciate your feedback about the packaging and will be sure to pass this on to our wider team. We are currently actively working on new jewellery packaging and hoping for this to launch later on this year!
Thank you again for your kind words and for recommending us to your friends, we can’t wait to welcome you back for your next beautiful purchase.
Kindest,
RIXO
Wonderful experience
Wonderful experience! The lady who helped me in the soho store was so lovely, the changing rooms and shop were gorgeous, and the dresses were to die for. I ending up buying two dresses and it was so nice to try on dresses that were designed with women’s bodies in mind. Would definitely buy from Rixo again.
I also went to a bridal event at the kings Road store. Another beautifully designed shop and experience!
12 avril 2026
Avis spontané
Réponse de RIXO
Dear Lucy,
Thank you so much for your lovely review! We’re absolutely delighted to hear you had such a wonderful experience in our Carnaby Street store.
It’s so lovely to know the team looked after you so well and that you enjoyed the space and trying on the dresses, we’re especially happy you found pieces that made you feel great in them. And two dresses is such a win!
We’re also so pleased you enjoyed the bridal event at our King’s Road store too. It means a lot to hear both experiences felt special and well looked after.
Thank you again for your kind words, we can’t wait to welcome you back again soon!
Kindest,
RIXO
I had a really got experience with Rixo / Edina Dress
I had a really got experience with Rixo. I ordered the Edina dress for summer and it is absolutely beautiful.
Love the quality so much I’m looking at getting my wedding dress from here next year!
19 mars 2026
Avis spontané
Réponse de RIXO
Dear Danielle,
Thank you so much for your lovely review! We’re so happy to hear you had such a great experience with us and that you love your new Edina dress, what a perfect choice for summer. It's one our seasonal favourites!
It’s wonderful to hear you were so impressed with the quality, and we’re especially excited that you’re considering RIXO for your wedding dress next year - what an honour!
We hope you absolutely love wearing your Edina dress, and we’d be thrilled to be part of your bridal journey too.
Kindest,
RIXO
What do I love about Rixo
What do I love about Rixo? That I don’t feel out of place in their Kings Road store, even though I’m just an ordinary gal - their assistants are so helpful and lovely. That I can buy a dress that even though it’s pricey (for me at least), it’ll be so versatile that I can wear it to a formal occasion, as well as on holiday. That Rixo has a pre-loved rail, which ticks my belief in sustainability (and an amazing Archive as well, for times when I need something special….but on a budget). Rixo, for me, is simply the best 🧡
15 mai 2026
Avis spontané
Réponse de RIXO
Dear Bonita,
Thank you so much for such a thoughtful and lovely review.
We’re so happy to hear you feel comfortable and welcomed in our King’s Road store, that truly means so much to us. Creating a warm, friendly experience for everyone who visits is incredibly important, so it’s wonderful to hear the team made you feel so at ease.
We also love hearing how you wear your RIXO pieces in lots of different ways, from special occasions to holidays. Versatility and longevity are such a big part of what we hope our pieces bring to our customers.
And thank you for recognising our pre-loved rail and Archive too - it’s lovely to hear those elements resonate with your values around sustainability and thoughtful shopping.
Your kind words honestly mean the world to us. Thank you so much for being part of the RIXO community.
Kindest,
RIXO
Lovely clothes
Lovely clothes - always come quickly and packaged well xx
No complaints here!!!
9 mai 2026
Avis spontané
Réponse de RIXO
Dear Maya,
Thank you so much for your lovely review! We’re so happy to hear your orders always arrive quickly and beautifully packaged.
Thank you again for your kind words and support.
Kindest,
RIXO
London Carnaby Street Rixo- chef’s…
London Carnaby Street Rixo- chef’s kiss!!!
Hadn’t planned it but ended up with a really personalised shopping experience. The sales assistant really listened to me and simply brought me what she thought would work for me. I’m a size 12 with 32g bust so always assume dresses are going to be tricky.
Everything I tried was perfect, flattering, draped as though it was tailored to me. Has pretty much transformed how I’m wearing clothes and allowing me to be more feminine and playful with my wardrobe.
These are investment pieces that you’re going to wear and wear. Invest in yourself - and a British brand that’s being really creative.
25 avril 2026
Avis spontané
Réponse de RIXO
Dear Forrest,
Thank you so much for such an amazing review! We absolutely loved reading this.
We’re so pleased to hear you had such a special experience in our Carnaby Street store, especially when it wasn’t even planned! It’s wonderful to know the team really listened and helped you find pieces that felt flattering, comfortable and truly you.
Hearing that the dresses made you feel more feminine, playful and confident in how you dress honestly means the world to us. That’s exactly the feeling we hope our pieces bring.
We also really appreciate your kind words about supporting a British brand and recognising the creativity behind our collections, thank you.
We hope you continue to enjoy styling your RIXO wardrobe for many years to come!
Kindest,
RIXO
Réponse de RIXO
Dear Kate,
Thank you so much for taking the time to leave us a review! It's greatly appreciated.
We hope you love wearing your new Diona blouse.
Kindest,
RIXO
Stunning bridal collection
I chose the Sandrine Poppy Jacquard dress from Rixo for my wedding day and couldn’t be happier. The bridal collection feels both current and timeless and I can’t wait to wear it when I tie the knot this summer!
20 mars 2026
Avis spontané
Réponse de RIXO
Dear Georgina,
Thank you so much for your lovely review! We’re absolutely delighted you chose the Sandrine Poppy Jacquard dress for your wedding day, what a special choice.
It’s wonderful to hear you love our bridal collection and that the dress feels both current and timeless to you. We’re so excited for you to wear it when you tie the knot this summer, and we hope you feel incredible on your big day.
Wishing you the most magical wedding celebrations!
Kindest,
RIXO
The dress I ordered arrived quickly in…
The dress I ordered arrived quickly in lovely packaging. Love the print and it fits perfectly!
28 avril 2026
Avis spontané
Réponse de RIXO
Dear Alexandra,
Thank you so much for your lovely review! We’re so pleased to hear your dress arrived quickly and that you loved the packaging too.
We really appreciate you taking the time to share your experience and hope you love wearing your new dress.
Kindest,
RIXO
Absolutely love Rixo
Absolutely love Rixo. The clothes are unique and beautiful. The fit is perfect every time. The perfect place to go to buy a dress for an occasion or just for day to day.
17 avril 2026
Avis spontané
Réponse de RIXO
Dear Emma,
Thank you so much for your lovely review! We’re absolutely delighted to hear how much you love RIXO.
It’s wonderful to know you love the unique designs and that the fit works so well for you every time. We love that you see RIXO as your go-to for both special occasions and everyday dressing, that’s exactly what we hope our pieces can be.
Thank you again for your kind words and support, it really means so much to us!
Kindest,
RIXO
Stunning designs, not made for petite people
Designs are beautiful and the quality of the garments is great. The only downside is that they’re definitely designed for tall/taller people than me, so it’s harder to envision how an item will look after tailoring. The items feel so unique though that they’re worth getting tailored to fit perfectly!
8 mai 2026
Avis spontané
Réponse de RIXO
Thank you so much for your lovely review! We’re so pleased to hear you love the designs and quality of the pieces.
We really appreciate your feedback on the fit too. We know tailoring can sometimes be part of getting that perfect fit, especially for our more petite customers, so it’s lovely to hear you still found the styles special and unique enough to make it worthwhile.
Thank you again for taking the time to share your experience, we really do value the feedback and hope you continue to enjoy wearing your RIXO pieces!
Kindest,
RIXO
Rixo for Real Women
My sister in law introduced me to the brand a few years ago. Like me, she is petite but has a fuller bust and I had a wedding coming up. The cut of the dresses are perfect, and I know I’m a size 10 or 12 based on the style of the dress. The prints are just timeless and the way the fabric feels and moves when you wear their clothes makes you feel a million dollars. I’ve a wedding in Ibiza this and I already have my Rixo ready to go. The good thing is they can be dressed up or down so I know I’ll get my moneys worth. I’ve also had some of their t shirts too which again are great styles cut and fabrics. On the rare occasion I’ve had to return an item, it’s been simple, straightforward with no problems.
I love brands where I know my size, the quality and that I’ll enjoy wearing the item again and again. My daughter, 9 has already chosen which pieces she wants to borrow when she grows up ! 🥰 x
15 mai 2026
Avis spontané
Réponse de RIXO
Dear Kate,
Thank you so much for such a thoughtful and lovely review, this was such a joy to read!
We’re so happy to hear that you’ve found styles that make you feel confident, comfortable and amazing to wear. Knowing our pieces work so well for you, from the fit and prints to the movement of the fabric, really means the world to us.
It sounds like your Ibiza wedding wardrobe is already sorted and we love that you feel you can dress your RIXO pieces up or down and wear them again and again. That’s exactly what we hope for when designing our collections!
Thank you again for taking the time to share this and for being such a wonderful part of the RIXO community.
Kindest,
RIXO
More Petite dresses please
Beautiful dresses but many don’t fit me properly as a petite woman. Even in the petite range they are often too low cut to be worn without my bra on display. Please increase the petite range and raise the neckline slightly! Wish I could wear them all!
8 mai 2026
Avis spontané
Réponse de RIXO
Dear Sarah,
Thank you so much for taking the time to share this feedback. We’re so pleased to hear you love the dresses, although we’re sorry to hear the fit hasn’t worked quite as well as you’d hoped.
We really appreciate your comments around the petite range, especially regarding proportions and necklines. Feedback like this is incredibly valuable to our design team as we continue to develop and expand our sizing and fit options so we'll be sure to pass this on internally!
We absolutely love hearing that you’d wear them all if you could!
Kindest,
RIXO
Fab service and beautiful dress
15 mai 2026
Avis spontané
Réponse de RIXO
Dear Scott,
Thank you for your review. We really appreciate you taking the time to share your experience and hope you love wearing your new piece!
Kindest,
RIXO
Beautiful dress and a really easy…
Beautiful dress and a really easy shopping purchase
8 avril 2026
Avis spontané
Réponse de RIXO
Dear Felicity,
Thank you so much for your lovely review! We’re so pleased to hear you love the dress and that your shopping experience felt easy and seamless from start to finish.
Kindest,
RIXO
I ordered a dress that I had been…
I ordered a dress that I had been planning to buy for a long time and finally decided to purchase. Today I received a message that my order had been cancelled. I would like to ask how this can be considered fair and responsible treatment of a customer.
This is very poor service and unprofessional behavior. Under such conditions, it is impossible for a company to present itself as a trustworthy and high-quality brand when it treats its customers this way.
Please take orders and customers’ time and trust more seriously.
Thank you.
19 mai 2026
Avis spontané
Réponse de RIXO
Dear Salome,
Thank you for taking the time to share your feedback. We’re truly sorry for the disappointment caused, especially as we understand you had been looking forward to receiving this dress.
While we completely appreciate your frustration, we do stand by the security checks we have in place to help protect both our customers and our business from potentially fraudulent transactions. In this case, the order was automatically flagged during our verification process and unfortunately could not be approved.
We understand this is disappointing and appreciate your patience and understanding. Customer trust is extremely important to us, and these measures are never taken lightly.
Kindest,
RIXO
Overpriced & overhyped
After visiting the Kings Rd store, where the customer service was very poor, I ordered a £500 dress on line. My first complaint is that’s outrageous to have to pay postage of an additional £4.95. All of their dresses are in excess of £150 and at this prices p&p should be included. I subsequently returned the dress - I now realise that their dresses are poorly made, poor quality fabrics and vastly over priced. They are living on their marketing hype.
30 avril 2026
Avis spontané
Réponse de RIXO
Dear Jill,
Thank you for taking the time to share your review.
We’re so sorry to hear that your experience, both in-store and online, did not meet your expectations.
We understand your frustration regarding the delivery charge and appreciate your comments. We also regret that you were disappointed with the quality and fit of the dress received. We take great pride in our designs and craftsmanship, so we’re sorry to hear the piece did not feel reflective of the standards we aim to provide.
All customer feedback is valuable to us and will be shared internally with the relevant teams as we continuously work to improve both our products and customer experience.
We truly hope this does not deter you from shopping with us again and hope we can welcome you back soon.
Kindest,
RIXO
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