RoboMarkets Avis 

15
TrustScore 3.5 sur 5

3,6

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À propos de l'entreprise

  1. Courtier en finances
  2. Conseil en investissement
  3. Agent de change

Écrit par l'entreprise

RoboMarkets was established in 2012 and received a license of a European broker in 2013. RoboMarkets is regulated by the CySEC, license No. 191/13. As part of its strategic shift, from 9 September 2024 the RoboMarkets group continues to serve new retail clients through RoboMarkets Deutschland GmbH at robomarkets.de. RoboMarkets Ltd (Cyprus) continues to serve business clients at robomarkets.com.cy. Existing clients can always visit their Members Area. Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.68% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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3,6

Tous les avis

(15)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Comprehensive, Trustworthy, and User-Friendly

RoboMakers has truly exceeded my expectation as trading platform. From the moment I signed up, I noticed how user-friendly the interface is, catering both beginners and experienced traders. The range of assets available is vast, allowing me to diversify my portfolio with ease. I particularly appreciate the educational resources provided, which have helped me enhance my trading strategies. The customer support is outstanding-every time I've had a question or needed assistance, they've been prompt and efficient in their response. Moreover, the platform's security measures give me peace of mind, knowing that my investments are in safe hands. RoboMarkets offers a seamless trading experience with all the tools and support needed to succeed in the market.

2 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Impressive Trading Tools and Support

I've been using RoboMarkets for a while now, and it's been a consistently positive experience. The platform is well-designed, with a range of trading tools that make analysis straightforward. I've also been impressed with the support team-they're always quick to respond and very knowledgeable. It's clear that RoboMarkets puts its customers first, making it easy to focus on trading without worrying about platform issues.

28 août 2024
Avis spontané
Noté 1 sur 5 étoiles

the maximum leverage at this company is…

the maximum leverage at this company is 30 only in exceptional cases it can be increased but it is a lot of money in the account more precisely over 500k plus a lot of documents and papers... I do not recommend

27 août 2024
Avis spontané
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Réponse de RoboMarkets

Dear Sasa Sasa,
Thank you for sharing your feedback. We value your opinion and would like to assist you further. Please reach out to our Support Service for a more detailed explanation and to discuss how we can better meet your needs.

Sincerely,
RoboMarkets

Noté 1 sur 5 étoiles

NIE POLECAM!!!

Tragedia! W ciągu 3 tygodni 3 problemy. Wykupiłem serwer vps na 30 dni za cenę 10USD. Zainstalowałem MT5 i swojego robota. Zlecenia oczekujące były odrzucane co powodowało bezużyteczność robota. Po pisaniu do supportu łaskawie odpisano po 4 dniach oczywiście nie na temat. Przed uzyskaniem odpowiedzi postanowiłem także wyłączyć subskrypcję vps żeby nie zabrano mi kolejnej opłaty gdy okres opłacony minie, ku mojemu zdziwieniu odrazu wyłączono mi dostęp do opłaconego vps. oczywiści w odpowiedzi od suportu dowiedziałem się że to moja wina. Kolejny problem pojawił się przy próbie wypłacenia reszty swoich środków aby zakończyć współpracę. Oczywiście żeby dokanać wypłaty każą mi wysyłać jakieś screenshoty z konta bankowego, przy wpłacie i weryfikacji nie było żadnego problemu. Nie poleca, ja osobiście czuje się oszukany.

20 août 2024
Avis spontané
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Réponse de RoboMarkets

Jerzy J, witam,
Dziękujemy za Twoją opinię. Jest nam niezmiernie przykro, że napotkałeś trudności w korzystaniu z naszych usług. RoboMarkets jest regulowanym brokerem i działa ściśle w ramach wszystkich dokumentów regulacyjnych i legislacyjnych. Staramy się zapewnić naszym klientom najwyższy poziom usług.
Abyśmy mogli szczegółowo przeanalizować Twoją sytuację, prosimy o podanie numeru ticket.
Z góry dziękujemy za pomoc w tej sprawie i liczymy na dalszą współpracę.

Z poważaniem,
Zespół RoboMarkets

Noté 5 sur 5 étoiles

Quickly they answered to me and solved…

Quickly they answered to me and solved my questions

15 novembre 2023
Avis spontané
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Réponse de RoboMarkets

Dear Jose Angel JC,
We’d like to thank you for your positive review of our operations and activities and hope to live up to your expectations in the future.

Sincerely,
RoboMarkets

Noté 5 sur 5 étoiles

Perfect trading conditions and fast…

Perfect trading conditions and fast withdrawal. So far so good.

1 septembre 2023
Avis spontané
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Réponse de RoboMarkets

Dear Dimitrios,
Thank you for your recent five star review, we're glad to see that you're satisfied with our services.

Sincerely,
RoboMarkets

Noté 5 sur 5 étoiles

Thank you

Maybe I am one of the rare lucky ones, but I really managed to withdraw more money than I invested. Thank you very much!

2 août 2023
Avis spontané
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Réponse de RoboMarkets

Dear Marie Lowe,
We’d like to thank you for your positive review of our operations and activities and hope to live up to your expectations in the future.

Sincerely,
RoboMarkets

Noté 1 sur 5 étoiles

Problemas al crear cuenta y apalancamiento

Hola,

Les contesto por aqui a su comentario, tenia varias cuentas en roboforex el ultimo año y medio. Los usuarios no tenemos culpa que ahora sea Robomarkets, ya que el anterior no se puede usar en España, pero como ya os dije por email teneis toda la información. 5 dias despues y sigo sin poder poner el apalancamiento necesario...

la peor experiencia y no he empezado a operar. Tenia cuenta en roboforex, la cual decidi cerrar para cambiar la operativa. Ahora en la UE no se por que razon ni desde cuando pero es Robomarkets y antes al crear una cuenta era muy facil cambiar el apalancamiento y usar 1:500 o 1:1000, llevo 4 dias y aunque en roboforex tenia cuenta y con diversas transacciones durante año y medio ahora me dicen que tengo que justificar mis movimientos para poder cambiar el apalancamiento con la perdida de tiempo que lleva, y que no tienen nada que ver con roboforex (al final de alguna manera estan relacionados cuando todo aparece de la misma manera, menus, opciones, etc), pero sin embargo no tienen mi información.

No recomiendo salvo para abrir una cuenta demo, si quieren operar en real y hacerlo rápido elijan otros.

Saludos

7 août 2023
Avis spontané
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Réponse de RoboMarkets

Estimado Daniel,
La compañía RoboMarkets actúa únicamente en interés de sus clientes y conforme a la legislación vigente.
El apalancamiento alto no se proporciona a los clientes minoristas como una medida de protección de los fondos de los clientes.
El apalancamiento mayor sólo está disponible para clientes profesionales. Más información sobre cómo convertirse en cliente profesional la puede encontrar siguiendo el enlace: https://www.robomarkets.es/for-professionals/overview/how-to-become-a-professional-client/

Sinceramente,
RoboMarkets

Noté 1 sur 5 étoiles

when you get good profits you get blocked

🛑 when robomsrkets saw that i make daily profits without losses immediately they sent me that ( We officially notify you that the Company has decided to terminate cooperation with you ) and after they blocked my account I asked them many times what I did ! they didn't replay to me ,probably because I have a successful robot they got the details about my robot and instead to say thank you they BLOCKED my account and they rised the spread especially in the USTECHcash index , so with this spread my robot will not make any profit if I am going to open a different account,
my account my name all are real , Robomarkets deserves 1 star only .

at the beginning when I was losing my money by trades they welcomed me but when they saw that I start to make daily good profits and every day they blocked my account ,Robomarkets just want clints who they loss thier money .

6 mars 2023
Avis spontané
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Réponse de RoboMarkets

Dear Aysar,
Unfortunately, it is impossible to comment on the claim, which does not have the data which is necessary for having a closer look. However, please note, the Company, according to the Client agreement, reserve the right to terminate its cooperation with a client unilaterally with no reason given.
RoboMarkets is a regulated broker that operates in strict adherence to all legislative and regulatory documents, which eliminate any possibilities of non-performance of financial obligations owed to our clients.

In case, you have any new data that may be useful in reviewing your claim, please send it to our Live Support in any way that is convenient for you.

Thank you for your cooperation.

Sincerely,
RoboMarkets

Noté 4 sur 5 étoiles

I've been trading forex for about 3…

I've been trading forex for about 3 years. I trade with 4 top rated brokers and it was quite different and ambiguous experience. Last 6 month I work with Robomarkets. In general, the company so far meets my expectations. The platform did not disappoint me. With good internet connection it works very stable. UI is convenient. Support is helpful and polite. Withdrawal takes about 1-2 working days.

4 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Appalling customer service. Very poor

Appalling customer service. They have now stopped trading in UK, but still are in Europe under slightly different name. Online trading platform. They closed all live positions when they ceased UK activity and I had to actively 'chase' getting my money out of my wallet as they blocked everyone from accessing their own accounts. Took over 6 weeks to get the majority of my money back. Tone and attitude very poor. The customer service communications were rude and arrogant and required far more info than need be to transfer my money back. and I was charged again for them to convert what I had already put into GBP into EUR so they could transfer the money back to a UK Bank, and a further transaction fee to them. I have no reason to suppose their sister companies are any better in Germany and other countries. Beware they are not as god as they may seem at first and I would recommend any individual UK avoid investors/trader. - don't need to the hassle or stress of them hanging on to your money and charging you for the priviledge

15 novembre 2021
Avis spontané
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Réponse de RoboMarkets

Dear Julie,

We will look into the matter right away, kindly provide us your trading account number or ticket number if you have created an appeal to our Support Service.

Sincerely,
RoboMarkets

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