Robust IT Avis 

Quality of learning material, ongoing check in's from the training team and 121 session.

The communication with the staffs is great. They have great learning materials and support team

Aanafi was great, understand my question and answered them in a really professional way but smooth to get the information.

Hi all , a big thank you to Frederick as he was really friendly informative and professional , thank you for assigning me to him , nice to speak with the same IT lingo , and backing with his experience and my hands on experience and easier understanding over all the concepts of the course thus far.

Absolute outstanding RobustIT really happy to come on board to mature my tech skills in the Cloud computing /Azure etc...

Best regards,

Damien

Fred A was amazing and so helpful. He explained things to me in a way that I could actually understand.

Sean’s intro call was really helpful. I got to ask the questions I had and get the answers I needed really quickly- very efficient, thank you!

The company has a highly efficient team in place that is always available to resolve customer query effectively, timely and satisfactorily.

in my dealings with robust it at the beginning of courses i have found all the staff to be particularly helpful, i will give 5*'s to Lee Barnett who i signed up with, Jack H who has been very helpful at getting mocks and exams booked and Sean Cooper who has given support when required.

I would like to express my sincere appreciation to the team at RobustIT for their support.
Over the past two years, I have been enrolled in their cybersecurity programme while balancing work and academic commitments. Throughout this time, I have found the team to be professional, understanding, and genuinely supportive.
I would especially like to thank Jack H for taking the time to assist me and ensure I could continue progressing in my cybersecurity journey.
I am truly grateful for the support and guidance provided. Thank you once again.

Sean C was very lovely to speak to, took me through everything step by step and answered every question I had.

I attended the one week online CEH course led by Admire and I really enjoyed it. It was quite informative and insightful. Admire took the time to explain key topics and background to development of some of the Information Security Laws and Standards.
The quiz on the KAHOOT platform was quite engaging.
Thank you

With a background in science and no experience in I.T whatsoever Robust IT were great in informing me of which courses they provided to go into an I.T career. I spoke with Simon over the phone and we discussed the AI engineering course which helps you pivot into careers such as data analysis, data engineering etc.
It was well worth attending their online live webinars where you could listen in and ask any questions about the courses and career paths. Enrollment is simple and everything is explained thoroughly. I can’t wait to get started on the course!

Helpful material and available whenever assistance needed

Highly recommend Robust IT! Their support and delivery of content is second to none.

Great . A very good insight into the fundamentals of cybersecurity modules by Sean. Thorough and brief introduction.

I'm ejoying the learning and the mocks are great, but 6 working day wait for a exam voucher is not helpful as at this point you are ready for the exam.

I brought my own exam voucher for last microsoft exam so that I took the exam and scheduled my study towards this, this isn't really feasibe once I get to the more expensive exams coming up.

I’ve just joined Robust IT and all the people I have spoken to have been very supportive and reassuring.

I strongly regret signing up.

What was presented during the sales process sounded like high-quality, structured IT training with proper support. What I actually received access to was extremely poor-quality, AI-narrated slideshow content that felt generic and basic. It did not resemble what I was told I would be receiving and was absolutely not worth the price being charged.

When I accessed the website linked to the “training” portal, my browser issued a warning advising me to avoid the site entirely due to scam-related risk. That was deeply concerning and immediately undermined my confidence.

I exercised my right to withdraw within the 14-day cooling-off period under my finance agreement. After doing so, I was told my cancellation would not be processed unless I paid £240 described as an “administration fee.” They informed me that without paying this fee, my cancellation would not be valid and they would not inform the finance partner to cancel it.

In my view, attempting to make cancellation conditional on paying an additional fee after exercising a statutory cooling-off right is unacceptable.

The quality did not match what was promised, and the way my cancellation was handled only reinforced my concerns. I would strongly recommend not engaging with this company on any level under any circumstances.

Despite their claims in their Trustpilot reply, I have been in regular contact with them by email. I explicitly informed them not to call me, as I did not want to be spammed by calls, yet I received multiple telephone calls over several days.

They claim the "content was accessed," I watched maybe five minutes of an AI-narrated slideshow before receiving a warning form my browser to avoid the site under any circumstances due to scam related risk, They claim that because i "aCceSSeD tHe ConTeNt" I am required to pay a £240 administration fee to cancel. The initial email I received after my cancellation request claimed the fee was due because the course is “downloadable content” and that I had "accessed it." I did not download anything — they simply linked me to a website. Later, they claimed the fee was due because I logged in to the service and refused to contact the finance partner to cancel unless it was paid. Everyone would agree this is ridiculous.

I reiterate: do not under any circumstances engage with this company.

update:
it has become very clear to me that this is nothing more than a scam company designed to trick people into overpaying for their stolen and ai generated slop content and then refusing to honor cancellation because you "lOgGEd iN onE TiMe" and that means your cancellation rights are waived. Which is obviously ridiculous. I am in the process of a complaint with the financial ombudsman service, and will be looking into making complaints with Citizens Advice, the UK's Report Fraud Service and pursuing it in court if necessary, their compliance manager stated he would be happy to defend the matter in court and he may well be doing that soon.

Under no circumstances engage with these scamming clowns for any reason, you will regret it. Though perhaps soon they will regret it as well depends how these complaints go.

Sean C so far very helpful 👏 I have just begun and feel confident with the information provided!