My son thoroughly enjoyed the lessons he had with Kirsty. Over 3 years she taught him on the keyboard, guitar and drums and it is a skill he thoroughly enjoyed! He loved the concerts and having the... Voir plus
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My son thoroughly enjoyed the lessons he had with Kirsty. Over 3 years she taught him on the keyboard, guitar and drums and it is a skill he thoroughly enjoyed! He loved the concerts and having the... Voir plus
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My daughter loved her time with Rocksteady, learning the keyboard developing her skills and playing with her group. It was lovely to see their development at the concerts. She left primary school wit... Voir plus
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My 2 boys love having Rock steady lessons with Daz at Colney Heath school. He has raised their confidence and their team listening skills so much and play various notes in time to the music! They look... Voir plus
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We pay over £44 a month because it seems that the paying parents subsidise the cost for the parents that don’t have to pay, which is very frustrating. My son has been doing this since October... Voir plus
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Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.
Bohunt Manor, GU30 7DL, Liphook, Royaume-Uni
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Would not recommend Rocksteady at all! they are a modern day con artists exploitation through young children, a waste of money and time with false hopes! They are not transparent how the costing for these sessions actually work, their costing model makes no logical sense, it just leaves parents confused whilst they waffle down the phone how it works. Where is the transparency on their website? Its an upfront monthly DD payment taken but if the school is closed for 1/2 term or music teacher is ill and lesson is cancelled, they don't make up for these sessions and no refund is given. The reason they give instead is 'your child is making expected progress and the cost would thus cover this' we don't give refunds on these occasions. Also on one occasion my child was not collected for her lesson and I had to raise this with rocksteady who said she wasn't in school that day to which I replied she was but wasn't collected. After they investigated they did apologise and made up an extra session for her. In my experience, I find Rocksteady very defensive and does not take accountability for their own mistakes. Its too expensive for what its actually worth and together with a lack of costing transparency which I've never come across anywhere else I would go elsewhere if your child wants to take up learning a musical instrument/sing in a band. Progress is very very slow, but the only positive is the kids who attend are having fun

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The music lessons are amazing my son loves them and your customer care team is amazing phebie is amazing

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These drum lessons have been a wonderful experience for my son. They have helped build his confidence, teamwork skills, and enthusiasm for learning. He enjoys every session. Highly recommended!

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My daughter has been doing Rock Steady with Marcus for a term and a half and has loved every minute of it.
The show was incredible, and Marcus's enthusiasm is infectious. The level of detail he goes into to recognise every child's achievement is so encouraging and makes each child feel valued and proud of their progress. I would highly recommend Rock Steady to any parent looking for a fun, supportive, and confidence-building music experience for their child.

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We've not started yet but I rang to ask some questions and got very thorough answers to my queries. This assured me a great deal of the type of company they are. I hope my child gets a place and enjoys the sessions!

Réponse de Rocksteady Music School
Rocksteady Music School has had a profound impact on my son’s life. He has been part of a Rocksteady band from Year 3 to Year 6, and it has been a truly wonderful and rewarding experience. His music teacher, Oliver, showed exceptional patience, dedication, and care throughout these years. Thanks to Oliver’s incredible guidance, my son's musical potential was fully unlocked. He has blossomed into a formally recognized, talented young musician, even earning a Trinity College London qualification. Music has immensely helped his personal development, confidence, and well-being. As he transitions to Year 7, we want to express our deepest gratitude to Oliver and the whole Rocksteady team for these unforgettable years of music. Highly recommended!

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My daughter has thoroughly enjoyed her lessons with her Rocksteady teacher, Greg. She says the lessons are fun and she has learned a lot about musicality and performance.
As a parent, dealing with Rocksteady has been incredible. Communication is brilliant and the service they provide to families is amazing.

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Rocksteady is a great enrichment opportunity for the kids. It doesn't only teach them music and playing an instrument but gives them also confidence to play and perform in front of an audience. It shows how fun it is to play in a band and how all the band (team) members have their own importance. My son loves the lessons and playing the keyboard!

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My daughter loves her music lessons and says that her teacher is really kind

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Massive waste of time and money. Started off well. Then the teacher missed a few lessons consecutively. Followed by a concert in which they were expected to perform despite the lack of actual lessons... then Rocksteady cancelled the classes altogether. We were given a refund for the month already paid. But refused a refund for the missed lessons. Massive con. Don't waste your time or money.

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A really amazing scheme, the instructor at our school was wonderful and very patient, my son has gained so much confidence, so thank you!

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My son absolutely loved his time doing rock steady. He performed and gained a certificate in less than a year. Unfortunately he had to change schools due to relocating, and his first words when we told him were “will I still get to do my drumming?” He loved his music teacher and couldn’t recommend it to other parents enough. It’s honestly brilliant for the kids!

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My daughter has started to learn the electric guitar the beginning of this academic year. Her band leader Liam is amazing, was totally made for his job. My daughter is absolutely loving the guitar and is doing amazing. I would truly recommend rock steady

Réponse de Rocksteady Music School
My son absolutely loves this class. He says it is so much fun. My eldest son has now joined so he also start learning an instrument and having fun 😁

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My daughter originally started on the bass guitar, however singing was truly what she wanted to do but lacked confidence. I couldn’t persuade her but when I contacted Rock steady, with their help and encouragement, she eventually had the confidence for vocals. Paul her teacher is absolutely amazing! Thankyou for all your praise and encouragement because it has given her so much confidence 🙂🙂

Réponse de Rocksteady Music School
My son has been doing rocksteady for over 3 years, it has been a great experience for him, he has learnt to play different instruments and has grown in confidence, especially when he performs in his concerts.

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All of my children have loved being part of Rocksteady, the band environment supports team building and the concerts build confidence.

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Update: Following the company response, it has now been clarified that the remaining £10 credit was intended to be applied against a future payment. However, as my subscription has since been cancelled, it remains unclear how this outstanding amount will be refunded.
Poor experience with billing not reflecting the service provided.
I was charged £44.68 on the 1st of the month for what is normally a package of 4 lessons. However, only 2 lessons were scheduled for that month, despite the full monthly fee still being taken.
This was during a period where the school had already confirmed they would be ending their arrangement with Rocksteady Music School at the end of the academic year, yet the level of service had already reduced.
There were also instances of last-minute cancellations, with assurances that lessons would be made up and reviewed at the end of term. However, from my experience, this did not result in a clear or timely resolution.
In addition, a £20 refund had previously been agreed, but only £10 was actually paid, leaving £10 still outstanding.
I raised these issues directly but did not receive a proper resolution and ultimately had to go through my bank under the Direct Debit Guarantee to recover the overpayment.
Based on my experience, the billing did not align with the service delivered, particularly during a period of reduced provision and cancellations. I would strongly recommend that other parents carefully check how many lessons are actually being provided compared to what they are being charge

Réponse de Rocksteady Music School
My son has been doing rocksteady for 2 years and Thursday was his favourite day of the week as his lesson was on Thursday. Unfortunately, we had to drop him out because of some situations but I would recommend it. And his teacher Will was so nice and friendly.

Réponse de Rocksteady Music School
Rocksteady has been amazing for both of our children, they are both autistic, and will has been incredible for them,he's kind, considerate and understanding and teaching them at a pace they are both happy with.
They have grown in themselves, and in confidence with others aswell, and have made some fantastic friends in their bands.
Highly recommended if your children are quite and withdrawn from social interactions, this helps they to grow in so many ways.

Réponse de Rocksteady Music School
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