What went wrong, my bank blocked my card while i was trying to deposit. Then i wrote this to the team of assistance, but them Just respond that Is not their responsability, and to contact the manage... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I created my account a few days ago, and I can say that I'm loving playing here. Why? Because everything has been clear from the start - where to find slot games, promotion terms, wagering policy. Usu... Voir plus
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Min erfaring med å spille her har vært veldig tilfredsstillende. Kasinoet går knirkefritt, spillene er underholdende, og supportteamet er behjelpelig når det trengs. Best av alt, da jeg tok ut gevins... Voir plus
L'entreprise a répondu
Ich habe per E-Mail ein Angebot erhalten, eine Bonus-Box zu öffnen. Daraus erhielt ich 7 Freispiele. Aus diesen Freispielen habe ich zunächst 1,36 € gewonnen. Diesen Betrag habe ich vollstän... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Rollero, we offer: VIP Personalized Service – Get exclusive benefits and tailored support for a premium gaming experience. Bigger Bonuses – Enjoy amazing rewards every step of the way. Seamless Payments – Fast, secure transactions with top-tier payment providers. Unmatched Game Selection – Explore over 20,000 games from industry-leading providers!
Coordonnées de contact
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54 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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From depositing funds to playing games
From depositing funds to playing games, everything was fast and easy. Within minutes, I was already enjoying the slots. It’s a very efficient and user-friendly casino!
14 avril 2026
Avis spontané
Sehr enttäuschende und intransparente Auszahlungspolitik
Ich habe per E-Mail ein Angebot erhalten, eine Bonus-Box zu öffnen. Daraus erhielt ich 7 Freispiele. Aus diesen Freispielen habe ich zunächst 1,36 € gewonnen. Diesen Betrag habe ich vollständig gemäß den Bedingungen umgesetzt und dabei mein Guthaben auf etwa 10–12 € erhöht.
Dieser Betrag wurde anschließend meinem Echtgeldkonto gutgeschrieben. Laut den Bonusbedingungen liegt das maximale Gewinnlimit bei 50 €, welches ich zu diesem Zeitpunkt nicht überschritten hatte. Für mich ist entscheidend: Sobald das Guthaben in Echtgeld umgewandelt wurde, sollte es nicht mehr unter Bonusbedingungen fallen.
Ich habe anschließend ganz normal weitergespielt und mein Guthaben auf etwa 400 € erhöht. Diesen Betrag habe ich sofort zur Auszahlung angefordert.
Nach etwa einem halben Tag erhielt ich jedoch eine E-Mail, in der mir vorgeworfen wurde, den maximalen Gewinn überschritten zu haben. Meine Auszahlung wurde daraufhin storniert, und mir wurden lediglich 50 € ausgezahlt. Die restlichen 350 € wurden einfach entfernt.
Dieses Vorgehen ist für mich weder transparent noch nachvollziehbar. Besonders kritisch sehe ich, dass bereits in Echtgeld umgewandelte Gewinne im Nachhinein wieder unter Bonusbedingungen gestellt werden.
Für mich ist das ein klares Warnsignal – ich rate jedem dringend, die Finger von dieser Seite zu lassen.
12 avril 2026
Avis spontané
Réponse : Rollero
Hallo EmreJR,
⠀
vielen Dank für dein Feedback. Es tut uns leid zu hören, dass du mit dem Ergebnis deiner Auszahlung unzufrieden bist. Wir verstehen, wie frustrierend diese Situation für dich sein kann.
⠀
Bitte beachte folgenden Auszug aus unseren Allgemeinen Geschäftsbedingungen:
⠀
„1.8. Das maximale Auszahlungslimit für einen Bonus ohne Einzahlung, einschließlich Freispielen ohne Einzahlung, beträgt 50 € (50 EUR, 50 USD, 75 CAD, 75 AUD, 75 NZD, 500 NOK, 4000 RUB, 1000 ZAR, 0,00120000 BTC, 0,030000000 ETH, 0,90000000 LTC, 0,25000000 BCH, 750,00000000 DOG, 50,00000000 USDT, 125,000000 XRP, 0,20000000 BNB, 200,000000 ADA, 700,000000 TRX). Diese Beschränkung des maximalen Gewinns gilt auch nach Erfüllung der Umsatzbedingungen. Der Höchstbetrag, den Sie jemals von Guthaben im Zusammenhang mit einem Bonus ohne Einzahlung abheben können, beträgt 50 €. Für treue Spieler können Ausnahmen gemacht werden; in solchen Fällen kann der maximale Gewinnbetrag erhöht werden. Um eine Auszahlung zu beantragen, müssen Sie Ihr Konto vollständig verifizieren und eine Mindesteinzahlung vornehmen.“
⠀
Wenn Sie möchten, dass wir Ihren Fall weiter prüfen, kontaktieren Sie uns bitte unter Support@rollero.com. Wir helfen Ihnen gerne weiter.
⠀
Mit freundlichen Grüßen,
das Rollero-Team
weak winnings chances .Had a 200…
weak winning chances .Had a 200 percent bonus on 20 euros so 60 Euros .went in to Gates of Olympus ,the normal one and only cause on roller Page it was not only in the top games ,it was a hot slot as hot described.but in my case hebriüüednmyn60 euros without hitting one time in FS with over 600 spins and everytime if he throws multis not Hited of course from my side. I Was so frustrated . Also if i only wanted to have a little bit more fun but this tears you down.never rollero again
10 avril 2026
Réponse : Rollero
Hey Djabba San,
⠀
Thank you for sharing your feedback, and we’re sorry to hear that your experience wasn’t as enjoyable as you had hoped. We understand how frustrating losing streaks can feel, especially when you’re looking to have some fun while playing.
⠀
Please keep in mind that all our games are based on chance, and outcomes are completely random. This means that both wins and losses are part of the experience, and every player will naturally go through ups and downs over time.
⠀
If you would like us to look into anything further or if you have any questions about your gameplay or bonuses, please feel free to contact our support team via email at Support@rollero.com and we’ll be happy to assist you.
⠀
Best regards,
The Rollero Team
What went wrong
What went wrong, my bank blocked my card while i was trying to deposit. Then i wrote this to the team of assistance, but them Just respond that Is not their responsability, and to contact the management of transations. Well, i Will never deposit any Money again on this casinò. Sorry it's a risk, my card was blocked by my bank because they found out attempted fraud. And the responsability Is not of the casinò.
3 avril 2026
Réponse : Rollero
Hey La Virgo Virgos,
⠀
Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you experienced with your deposit. We understand how concerning it must have been when your bank flagged the transaction.
⠀
We would like to clarify that we have many players every day who successfully deposit and withdraw without any issues. However, if something goes wrong in a specific case, we always encourage you to contact our support team so we can investigate further. Our finance team can take a closer look at your situation and assist you as best as possible.
⠀
Please don’t hesitate to reach out to us at Support@rollero.com, and we’ll be happy to help you further.
⠀
Best regards,
The Rollero Team
I created my account a few days ago
I created my account a few days ago, and I can say that I'm loving playing here. Why? Because everything has been clear from the start - where to find slot games, promotion terms, wagering policy. Usually, I need to spend a good amount of time finding those, but not here. That's why I'll most likely continue playing here.
10 avril 2026
Avis spontané
Réponse : Rollero
Hey Hemi Arono,
⠀
Thank you for sharing your experience! We’re really glad to hear that everything has been clear and easy to navigate from the start, especially when it comes to finding games, promotions, and understanding the wagering policy.
⠀
It’s great to know this level of transparency has made your experience enjoyable, and we’re happy to have you with us. We look forward to seeing you back again soon!
⠀
Best regards,
The Rollero Team
Absolutely have no luck on this site
Absolutely have no luck on this site, tried a couple of times, waste of money
3 avril 2026
Réponse : Rollero
Hi Tracey,
Thank you for sharing your feedback. We’re sorry to hear that your recent experience hasn’t been as enjoyable as you had hoped.
It’s important to keep in mind that all of our games are based on chance, and outcomes can vary greatly from session to session. Like with any form of entertainment of this nature, there are ups and downs and it's all about the long run. We do, however, have many players enjoying wins every day, which is part of what makes the experience exciting for so many.
We appreciate you taking the time to leave your thoughts and hope your experience improves in the future.
Best Regards,
The Rollero Team
A really good experience. Highly recommend 💯💯
Well this casino kept its promise I won big but lost it all . Not like other casino this is the only casino that's given an experience and life learnt lesson.
3 avril 2026
Réponse : Rollero
Hey Andre Messine,
Thank you for sharing your experience! We’re glad to hear that you enjoyed your time with us and that the casino delivered a memorable experience. Winning and losing are all part of the game, and we’re happy to provide a platform where players can have fun, learn, and enjoy themselves responsibly.
We appreciate your recommendation and hope you continue having great experiences with us!
Best regards,
The Rollero Team
Réponse : Rollero
Hey customer,
Thank you for your great feedback! We’re delighted to hear that you’re enjoying our site, with fast withdrawals and helpful, easy-going support. Making your experience smooth and enjoyable is exactly what we aim for.
Best regards,
The Rollero Team
Réponse : Rollero
Hey Ryan gatenby,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with us. Your support means a lot, and we look forward to keeping the fun going!
Best regards,
The Rollero Team
Total shit nonen ja pickz
3 avril 2026
Réponse : Rollero
Hallo petar sitar,
es tut uns leid, von deinen Erfahrungen zu hören. Falls du Probleme hast oder Fragen hast, wende dich bitte an unseren Support unter Support@rollero.com. Wir helfen dir gerne weiter.
Mit freundlichen Grüßen,
das Rollero-Team
Love this site
Love this site, quick payouts friendly service the best online.
26 mars 2026
Avis spontané
Réponse : Rollero
Hi Sadie Edwards,
Thank you for your kind words! We’re thrilled to hear you enjoy the site and our service. We look forward to keeping your experience smooth and fun.
Best Regards,
The Rollero Team
Awesome casino
Awesome casino, helpful support team never had issues. Withdrawals are easy, approved within 24hours and in account within and hour of approval.
Used a bonus and had no issues withdrawing after wager was met. (Just follow t&cs) 😁
24 mars 2026
Réponse : Rollero
Hey Pūha Electric,
Thank you so much for your amazing feedback, we truly appreciate it. We're really glad to hear you've had such a smooth experience with our support team, withdrawals, and bonuses. It’s great to know everything worked as expected, and we hope to keep delivering the same great experience for you in the future.
Best regards,
The Rollero Team
DO NOT PUT MONEY ON THIS SITE!
DO NOT PUT MONEY ON THIS SITE!! DO NOT ACTIVATE BONUSES!! IF YOU WIN, THEY WILL TELL YOU THAT YOU HAVE VIOLATED SOMETHING AND WILL TAKE YOUR WINNINGS!
THIS HAPPENED TWICE BEFORE TO ME. THIS TIME I MADE AN EFFORT TO KEEP WELL UNDER THE BET LIMIT.
ONCE AGAIN, THEY SAID I VIOLATED SOMETHING AND TOOK MY WINNINGS. THIS IS NOT A LEGITIMATE CASINO!! DO NOT WASTE YOUR MONEY.
24 mars 2026
Avis spontané
Réponse : Rollero
Hello Zak Hayek,
We’re sorry to hear about your experience and understand how frustrating this must be. We take all concerns regarding account activity and winnings very seriously, and we want to ensure every case is reviewed thoroughly.
Please contact us directly via email at VIP@rollero.com with your account details and any relevant information so our team can investigate your situation and provide you with clear guidance and assistance.
Best Regards,
The Rollero Team
Gute Auswahl an Spielautomaten und die…
Gute Auswahl an Spielautomaten und die Plattform des Casinos fühlt sich stabil an. Bisher zufrieden damit.
18 mars 2026
Avis spontané
Réponse : Rollero
Hallo Christoph Busch,
vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Ihnen die Auswahl an Spielautomaten gefällt und Sie die Plattform als stabil empfinden. Es ist toll zu wissen, dass Sie bei uns zufrieden sind.
Mit freundlichen Grüßen,
das Rollero-Team
Não pagam
Não pagam
Ganhei 50 euro tentei sacar ela pediram os documentos
Enviei todos os documento e eles na pagam é um golpe fiquem atento
Enviei e-mail contatei o suport e eles não pagam
13 mars 2026
Avis spontané
Réponse : Rollero
Ciao Filipe Costa,
Ci dispiace molto per i problemi riscontrati con il tuo prelievo. La verifica dei documenti è una procedura di sicurezza standard, ma comprendiamo quanto possano essere frustranti i ritardi. Ti preghiamo di contattarci via e-mail all'indirizzo VIP@rollero.com, in modo da poter esaminare direttamente il tuo caso e aiutarti a risolvere la situazione il più rapidamente possibile.
Cordiali saluti,
Il team di Rollero
Svært tilfredsstillende opplevelse
Min erfaring med å spille her har vært veldig tilfredsstillende. Kasinoet går knirkefritt, spillene er underholdende, og supportteamet er behjelpelig når det trengs. Best av alt, da jeg tok ut gevinstene mine, kom pengene umiddelbart.
Min erfaring med å spille her har vært veldig tilfredsstillende. Kasinoet går knirkefritt, spillene er underholdende, og supportteamet er behjelpelig når det trengs. Best av alt, da jeg tok ut gevinstene mine, kom pengene umiddelbart.
13 mars 2026
Avis spontané
Réponse : Rollero
Hei Torfinn Hee,
Takk for din fantastiske anmeldelse! Vi er veldig glade for å høre at du satte pris på den smidige spillopplevelsen, de underholdende spillene og den raske kundesupporten. Det er flott å høre at utbetalingene dine også gikk raskt – vi er glade for at alt gikk knirkefritt for deg!
Med vennlig hilsen,
Rollero-teamet
Talking to someone is difficult
2 mars 2026
Réponse : Rollero
Hello customer,
We’re sorry to hear you had trouble reaching someone. Our support team is here to help, and you can also contact us directly via email at VIP@rollero.com
for faster assistance. We’ll make sure your questions are addressed promptly.
Best Regards,
The Rollero Team
Freundliches und professionelles Personal!
Wann immer ich mich an den Support wende, sind die Mitarbeiter immer höflich und professionell. Sie machen die Erfahrung angenehm und scheinen immer bereit zu sein, bei allen Fragen, die ich habe, zu helfen.
6 mars 2026
Avis spontané
Réponse : Rollero
Hallo Clemens Hauck,
vielen Dank für Ihr Feedback. Wir freuen uns zu hören, dass unser Support-Team freundlich und professionell ist und Ihnen jederzeit gerne weiterhilft.
Mit freundlichen Grüßen,
Ihr Rollero-Team
Lucas was a great support!
The verification process was easier than expected because Lucas from customer support assisted me throughout. He carefully checked that my documents met the requirements and kept me informed. After everything was approved, he recommended I try one of the casino’s featured games. I’m glad I listened because it became one of my favorites.
26 février 2026
Avis spontané
Réponse : Rollero
Hello Lexi Clare,
We’re so glad Lucas could make your verification process smooth and easy! It’s wonderful to hear his game recommendation helped you discover a new favorite — that personal touch is exactly what we aim for.
Best Regards,
The Rollero Team
THEY WILL STEAL YOUR MONEY
WARNING SCAMMER ALERT I had just $222AUD STOLEN from my account that I won then some crap they made up about some terms and conditions which I never heard of and dropped my account to just $7 stay away from these bunch of thieves
16 février 2026
Avis spontané
Réponse : Rollero
Hello Nick,
We’re very concerned to hear about your experience and take these claims seriously. Our goal is always fair play and transparent handling of accounts, and we’d like to investigate your case thoroughly. Please contact us immediately at VIP@rollero.com with your account details so our team can review and assist you.
Best Regards,
The Rollero Team
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