I would like to say thanks to Adam and Jamie for all there support and advice, very helpful in so many ways, very professional in evry way , the best over the phone service I’ve ever encountered! I wi... Voir plus
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Lisez les avis des autres
I recently purchased the following items from Adam at Rother Valley Optics Ltd: ZWO ASIAIR Plus (256GB) ZWO ASI120MM Mini guide camera ZWO 30mm f/5 Mini Guide Scope The order arrived the ver... Voir plus
I was looking to up date my current set up to enable me to take pictures of the night sky. I emailed RVO and the advice given was excellent, helpful and free coming. Following that I placed an order... Voir plus
Can’t recommend Rother Valley Optics enough Yet again Adam to the rescue This time he did a fantastic job sorting out my errant crayford focuser Service is not only fast but impeccable Staff a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The best place for a wide range of Astronomical Telescopes, Binoculars, Spotting Scopes & Accessories all at internet prices. Celestron, Skywatcher, Baader
Coordonnées de contact
21 Station Road, S26 6QP, Rotherham, Royaume-Uni
- 01909774369
- sales@rothervalleyoptics.co.uk
- www.rothervalleyoptics.co.uk
4,9
Excellent
1 k avis
Aucun historique récent de demande d’avis
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I ordered some equipment for my…
I ordered some equipment for my telescope on 24th June and promptly received a reply. Told me they would send it out to me on the Monday. Then Monday came and my order arrived at 13.15. Amazing!!! Got the email to say that it was on its way 2 hours later.
Excellent service.
26 juin 2023
Avis spontané
RVO are stars
RVO - and Adam especially, with whom I've mainly dealt - have been fantastic with me since I began purchasing products from them in 2019. As a newbie back then I needed help: RVO helped me all the way. Today I need a non-stock item only available from an online-only retailer with whom I've recently experienced 'attitudinal friction' leaving me feeling less important than the company I'm buying from. I asked RVO whether they could source it - yes, all sorted, no need to stress. Why on earth did I ever approach that online company? Thank God for RVO is all I can say. Nick H.
13 juin 2023
Avis spontané
Everything you need for telescopes etc…
Everything you need for telescopes etc they have it , the staff are very helpful if you need to call them . Postage is fast and delivered quick , no hanging about .
28 mai 2023
Super simple ordering process
Super simple ordering process, a quick email ensures items are in stock. Very quick delivery
23 mai 2023
ABSOLUTELY JAW DROPPING AMAZING !!
ABSOLUTELY JAW DROPPING AMAZING !!
Both myself and my wife are interested in Astronomy and want to take it to the next level, we Googled it and saw that Rother Valley Optics was our nearest shop, when you’re new to something technical like this we think it’s best to speak to someone who knows the process, AND see and explain the equipment available.
We were greeted by friendly staff that asked us what we intended to do, then took us to the jaw dropping show room, WOW.. this has everything anyone could possibly need for this subject.
There’s no push to buy, you can look round, and when you need information they explain it in detail, it’s a must go to place for anyone interested in Astronomy, the prices are matched too so you can’t go wrong !
26 mai 2023
Absolutely great customer service
Absolutely great customer service, Definitely I will be back for more goodies. Thank you.
21 mai 2023
Top marks
I ordered an eyepiece on Saturday and it arrived next day! Incredibly well packaged.
The eyepiece is spotlessly clean.
Best on price.
Will use again and again!
28 mai 2023
Avis spontané
(Not so) Disappointing Customer Service (Updated10/06/23)
While I did have some issues with my order, it's
hats off to Adam at RVO. He's taken the time to reach out to me and listen to my issues. He's done everything possible to restore my faith in RVO. I now know that RVO do take customer service seriously and will do their best to ensure they have satisfied customers. It's good to see how a company responds when there is an issue.
27 mai 2023
Réponse de Rother Valley Optics
Hi,
Sorry to hear about your experience and the need to leave us such a poor review. If you can email me at sales@rothervalleyoptics.co.uk or call us, we can go through your experience and see what we can do on a future order to keep you shipping with us.
Rother Valley Optics
What a 1st class service.
What a fantastic company to deal with. Extremely proficient and knowledgeable. Order arrived day after I bought the telescope. Very well packaged. Courier was brilliant, brought both packages (heavy) into the house. Thank you Rother Valley Optics. Will definitely be back for more bits and pieces. Highly recommend this company. I'd give 10 stars if available
25 mai 2023
Generally good
Initially quick and efficient but left out an integral part of the package dispatched to me. Had to wait a few days for it to arrive.
19 mai 2023
In stock & very fast delivery.
20 mai 2023
RVO provided a fantastic service…
RVO provided a fantastic service throughout ordering and delivering my order. They kept me updated on items that were also due to come into stock too. The telescope I ordered was delivered with great packaging and care. I can highly recommend them for all of your Astro gear.
18 mai 2023
Good recommendation!
14 mai 2023
Very Helpful.
Very helpful, even for the smallest of questions, When buying from them the process is simply and they keep you up to date, of your purchase's progress.
My only negative is that if you buy something small like a filter, the cost of postage is £20 to the north east of Scotland when the item could have been sent by royal mail large letter for a few pounds. But it just means I have to save an order to be more than £100 before sending the order to make it worthwhile. They would have gotten five stars if it wasn't for the postage.
12 mai 2023
One happy customer
Very helpful and informative staff. Updated me
on the progress of my purchase and offered any
future assistance should it be required. A very
professional company and I am satisfied all round.
13 mai 2023
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