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Lisez les avis des autres

Noté 2 sur 5 étoiles

To start with, I was informed that there was some kind of question and answer database/forum for clients to get them up to speed on how the entity structures and services worked. That never seemed t... Voir plus

Noté 1 sur 5 étoiles

Ah Royal Legal what can I say about this irresponsible company if you what to call them that Now it's been 2 month they still can't seem to figure out what they did with my $1077.00 check. Bunch of i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

In program 1 year now. Called today regarding litigation notice, logged by Royal as received per email on March 18, 2020. Set for court date of May 20, 2020. The representative had nothing! Asked... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques

Informations provenant de diverses sources externes

Royal Legal Group specializes in assisting clients from all walks of life. No matter who you are or what kind of hand you’ve been dealt, we’re confident in our ability to aid you with matters involving: Business litigation, The Fair Debt Collection Practices Act, or FDCPA, Consumer rights, and Bankruptcy. We pride ourselves on leading by example. Our elite attorneys were chosen for their amazing knowledge in a variety of practice fields, and for their proven track records.


Coordonnées de contact

1,8

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TrustScore 2 sur 5

124 avis

5 étoiles
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N'a pas répondu aux avis négatifs

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Noté 2 sur 5 étoiles

I Never Entirely Got What I Paid for and Services Were Expensive

To start with, I was informed that there was some kind of question and answer database/forum for clients to get them up to speed on how the entity structures and services worked. That never seemed to materialize even though I asked several reps about it. Most of my questions were ultimately answered, but some were contradicted either by affiliates/members of RLS or another professional they recommended. This made carrying out several business administration and compliance tasks difficult and confusing. In the end, there are still a lot of things I don't know because it seems like no one there knows actually how to run an RE business that makes use of their services. I was using them for about three years.

In the end, I decided to exit altogether and dissolve my entities. This was also a confusing process that RLS didn't explain well, even though they are the ones who created all the entities I was using. They then wanted to charge 1100+ dollars to dissolve them, which is outrageous considering how easy the process should be (it is not too simple nor terribly complicated, at least for the different LLCs I had). I could go into greater detail but I'm just tired and glad it's over; it was pretty disappointing.

1 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I was ripped off from their first call…

I was ripped off from their first call for $175 fee to speak with one of their tax strategists. He rescheduled 3 calls and finally he missed the third call and I'm had to call him. He offered nothing for my problem and I never heard from him or the terrible scam business again. What a worthless ripoff!!

13 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Slippery, at best . . .

I had a couple of calls with Mark and Scott, who seemed reasonable enough, but the concept of establishing a private foundation so you can funnel in cash and then pay yourself an annual director's salary of $500K-$1 Mil seems a bit far-fetched to me.

You get screened by some contractor named Edward Loslolo and pay a $149 refundable fee just to move forward with some sort of discovery call. But after realizing that the company is not a good fit and requesting my deposit back, I get zero response from Edward, who's gone completely incommunicado. My guess is that he gets to keep a cut of the deposits as his commission.

Not a good look for a company that wants to appear legit and build its reputation. No wonder others think they're a scam. I'd stay away.

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Promising, than it wasn't

Sad.
Their Facebook video ad was compelling. I filled out the intake form. Got a call by a screener. Told me there was a $149 fee to watch a bunch of video's before I speak with an advisor. Oh well, i get sales funnels, screenings, qualifications, but this didn't work for me.

20 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

No response, refund delayed forever

Got a lot of my case settled but now they have. It responded to any of my emails or calls lately to refund the remaining amount in escrow. I keep getting replies that says they will respond within 72 hours but nothing. Before that, they said they will refund my money within 3-15 business days and now it has been a month and no response from them! Constantly getting the runaround with their bulls***! Don’t work with them!

14 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Run! Run away quickly!

During the 4 years I was involved with them, I resolved 2 of my 5 accounts myself and a 3rd one involved litigation which they don’t seem to take too seriously or urgently. They actually referred me to an attorney in a different practice.

31 octobre 2023
Avis spontané
Noté 2 sur 5 étoiles

Beware of hidden fees and a massive credit drop for almost no reward

I cant in good conscious recommend using their service for debt relief. I attempted to get a debt consolidation loan with a credit score just over 700, this was denied with the reason given as a too high rate of revolving debt, assuming the credit cards which I was trying to consolidate. But it was okay, because the lender had a partner who could still help me by negotiating my debts down and I could pay my debts off fast and easy then I can enjoy the fruits of my labor sitting on my throne with a great credit score. In comes Royal Legal Group. I will say, once we were already mostly through the process I definitely did see red flags popping up. So I blame myself as well. But here is my experience -

They will leave out information about just how painful the program is to your credit score and how long the effects of that last. What I was told going into the program was that my credit will hit a "small bump", but then skyrocket as I pay off the creditors. My credit tanked from 700 to 400 and I am at the end of the program and my credit is still lower than when I started. They will promise great results. I started the program in March of 2020 with I believe 9 lenders totaling ~$36,000. As of today, I removed 3 of those accounts from the program entirely because I did my own negotiating(which in hindsight I should have done for all of them), with a new total debt in the program of ~$25,000. I have been paying $966/mo and some months I would double pay or more and I am just now maybe 1 month away from finishing all of the accounts. Royal Legal Group has saved me $6,818(Except they double charged me $1,600 which they are looking into and I expect will get credited back to me so I will not include that in my figures), which seems very nice at first glance. Another thing they don't mention at all are fees and oh boy are there fees. Not just monthly fees or maintenance fees or mailing fees or service fees. Any fee you can imagine being possible, it is there. In 2 years, I have been charged $6,282 in different kinds of fees. So overall when all is said and done I will have saved less than $500 because I still have a month or 2 left in the program. It is possible I will have actually spent more money than I "saved" through their fees. And I am putting heavy amounts of money into it, if you don't have a large income with good debt to income and you have $20,000 in debt but can only put in $200/mo, you will be paying much more in fees than the debt you owe by the end of the program.

I will have literally lost money and gotten my credit absolutely demolished for the next 7-10 years by going through this program and if you cant afford to pay $1000-2000+/mo then it makes it even less appealing(somehow)

Frankly it feels like I have been scammed/conned and I would argue it is in fact mostly a scam. But at the end of the day they do at least send some of the money you put in their partner bank to your creditors.

Overall I would say this service isn't for anyone and to stay away, I highly regret doing it but once my credit was ruined I felt like I might as well just see it through to the end.

19 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Ah Royal Legal what can I say about…

Ah Royal Legal what can I say about this irresponsible company if you what to call them that
Now it's been 2 month they still can't seem to figure out what they did with my $1077.00 check. Bunch of idots you talk to a supervisor and it's always a different one always tell you "I'll look into that, next supervisor I'll look into that, next supervisor I'll look into that" Please DO NOT USE THIS JOKE OF A DSC, find some other way or some other DSC STAY AWAY FROM THEM THERE IRRESPONSIBLE

24 juin 2021
Avis spontané
Logo de Royal Legal Group

Réponse de Royal Legal Group

Hello Mr. Smith - thank you for providing us the additional information to locate your program. We've had a member of our client experience team reach out to you to assist and they left a voice mail. We'll be contacting you again on Monday to update you on the status of your problem and expedite a resolution. Thank you for reaching out regarding this, we'll get things squared away quickly for you.

Noté 4 sur 5 étoiles

Been trying to call the last 4 days and…

Been trying to call the last 4 days and nobody is picking up the phones. Found out why they were not answering the phones. They called back.

2 juin 2021
Avis spontané
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Réponse de Royal Legal Group

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: 03224732

Noté 5 sur 5 étoiles

genial love ja ja

24 avril 2021
Avis spontané
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Réponse de Royal Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 1 sur 5 étoiles

Have called four times not allowed to…

Have called four times not allowed to speak to my rep nor a manager. Today was told manager would call and no call at all.

5 avril 2021
Avis spontané
Logo de Royal Legal Group

Réponse de Royal Legal Group

Hello -

It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.

We'll be arranging an outreach so we can discuss.

Thank you again for your honest feedback.

Warm Regards,

The Client Experience Team

Reference ID: GT-4510222

Noté 5 sur 5 étoiles

I have been with Royal Legal group for…

I have been with Royal Legal group for over a year and they are very polite and helpful for all my questions.

30 mars 2021
Avis spontané
Logo de Royal Legal Group

Réponse de Royal Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 4 sur 5 étoiles

The young lady I spoke to was very…

The young lady I spoke to was very polite and courteous. I appreciate her effort and trying to help me resolve this last account. I hope the negotiators and the manager of the negotiator doesn't drop the ball any longer than it has been. It is going on 10 months since my contract was up we are approaching one year I would like for this final account to be settled.

25 février 2021
Avis spontané
Logo de Royal Legal Group

Réponse de Royal Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 3 sur 5 étoiles

I would be happy to edit this review if…

I would be happy to edit this review if my last remaining settlement offer is approved after 4 previous attempts to do so have failed.

17 février 2021
Avis spontané
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Réponse de Royal Legal Group

Hello -

Thank you for submitting your feedback to our recent survey.

We appreciate your insight as a valuable client, and we will use this information to improve our processes
as well as our future client experiences.

Warm Regards,

The Client Experience Team

Noté 3 sur 5 étoiles

Better/More/Helpful Information on settlements

5 stars to customer service who are a great help every time and 3 stars max to the dept. appointed to handling the debt collectors.
Communication and problem solving is key. I admit this is my own doing or why would I have reached out to royal legal in the first place. With that being said I recently got served (which I new was a probability) by a creditor that I owed $2,500. I had $1,900ish banked at the time with Global Holdings and had payment of $388.00 left to close out 1 collector.
Could royal legal have paused on that collector and offered the collector suing me what was banked or at the least swiftly turned there attention to them once I made them aware? I have $1,500ish banked now that they can offer up and make monthly payments to. Maybe its simple stupid. Its so simple its stupid and cant be done that way, I get it but hey, at least tell me what's going on so I don't plunge into more debt or have to go to court.
After sending in my subpoena I heard nothing from royal or my appointed lawyer. when I did call 10 days later I was told someone would reach out to me. No one did, my date had arrived to answer the court and my collectors, I had no idea how to answer. I had to google it just to get examples lol I've never been arrested or anything like that. So I spoke with the county clerk and asked the court and collectors for a continuance until I could get proper representation from royal legal. I told royal legal what happened and then a day or 2 later they appointed me a different lawyer. I reached out to them only to find out that they may be reaching an agreement but haven't heard anything since 1-27-21 from anyone.
I just want to be better informed, I never get a call with an update. Keep me in the loop and let me know if there's something else I can do to assist other than give more money.

11 février 2021
Avis spontané
Logo de Royal Legal Group

Réponse de Royal Legal Group

Hello -

Thank you for submitting your feedback to our recent survey.

We appreciate your insight as a valuable client, and we will use this information to improve our processes
as well as our future client experiences.

Warm Regards,

The Client Experience Team

Noté 5 sur 5 étoiles

Chelsea Kennedy was helpful today and…

Chelsea Kennedy was helpful today and just want to say Thank You.

8 février 2021
Avis spontané
Logo de Royal Legal Group

Réponse de Royal Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 5 sur 5 étoiles

Very helpful

5 février 2021
Avis spontané
Logo de Royal Legal Group

Réponse de Royal Legal Group

Hello -

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!

Warm Regards,

The Client Experience Team

Noté 1 sur 5 étoiles

Royal Legal Group is fraudulent

Royal Legal Group is a fraudulent gang of crooks that lie and then lie about their lies. Phone calls are not returned and when I do call, no one has any background information about my account. Royal Legal Group claimed they had a settlement agreement with a creditor and mysteriously the last payment was reversed by the creditor. Royal Legal did nothing about it for A YEAR! Until I was served with a summons to appear in court. Then Royal Legal refused to honor the contract and represent me in the case, this has happened twice and is on going. The court when they found out who did this to me told me that Royal Legal has NEVER made an appearance in their court. And that I’m basically screwed.

3 février 2021
Avis spontané

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