Rsaweb Avis 294

I logged multiple tickets and am still waiting for a response after 14 days?
Don't waste your time signing up with these clowns because they don't provide helpful assistance.

I had internet connectivity problems, and Justin Hans assisted me to solve my problem, very swiftly, friendly and efficiently. He guided me step by step to get to the root of what was wrong. I truly appreciate his help, and am very happy with his great service.
Thank you so much Justin, you're a star!

Such efficient and exceptional service received by Justin Hans . Keep up the good work Justin . U are indeed an asset to your company

I honestly don’t even know where to begin — the service I received completely exceeded my expectations.

After waiting nearly two weeks for feedback from another ISP, I decided to sign up with RSAWEB on a Sunday afternoon. To my absolute surprise, I was connected to the internet the very next day. The speed of service delivery absolutely Amazed me

That level of efficiency alone is impressive — but what truly stood out was the service. The entire team was incredibly helpful, professional, and genuinely committed to making my first experience seamless. It’s no surprise they’re rated so highly — they absolutely live up to their reputation as one of South Africa’s top ISPs.

A special thank you to Henrie, who assisted me every step of the way. From multiple calls to answering every question I had, he went above and beyond — more than anyone would reasonably expect.

This is the standard of service every company should strive for. RSAWEB has set the bar extremely high.

If you’re looking for a fast, reliable, and stress-free internet provider — I can confidently say: choose RSAWEB.

An all-round smooth, efficient, and genuinely pleasant experience.

YANGA is an absolute star!

Thank you so much for your quick and promt assistance regarding my issue.

Within less than 5min my account was sorted and up and running once again.

Keep up the great service,

Thank you

A huge thank you to Fadiah Hildebrand who is an employee in the Billing & Accounts Department at RSAWEB, for helping me rectify an unresolved issue that was ongoing for months. I was at my last straw with this issue and almost decided to cancel my subscription and find me a new service that provider.
But with her dedication to wanting to help me and have this issue resolved, she actually rectified the issue and made me a happy customer again. for that I am truly grateful, and going the extra mile to make a happy customer is good for business. 5 star performance, Well done!!!

I have been trying to use the WhatsApp number for Rsaweb and nobody got back to me .
It seems I am being avoided.
I ask a lot of questions for me own benefits and not to make anyone's job difficult,but so how it seems the agents at Rsaweb does not like that
So what am I suppose to do now ,how else will I get help

So I submitted multiple tickets for poor performance and periodic drops, which RSAWEB could not remedy.
We agreed to alter the package from 120/60 to 60/60 to see if this would result in more reliable performance.
RSAWEB confirmed the above at the new monthly fee, but the line speed remained 120/60 despite being advised twice that the package had been changed to 60/60. The invoicing also changed to a higher inaccurate pricing, but the line speed did not change, as I was still able to validate with Okla speedtest and received 120/60, and still with plenty of random drops and lag. Unfortunately, they will probably respond with a boilerplate response and have no idea what is going on.

Fast friendly and efficient service

Quick and efficient service

I am happy with service but billing me ×2 was not fair you guys must get one person just to handl for billing

Yanga is absolutely wonderful. Have helped me with my issues, and always friendly. He / she deserves a raise and a bonus. Nice to communicate with someone who has business etiquette.

Yanga issisted me ..she was very helpfull...im pleased with her service

Very good assistance

it was the fast & efficient service I received from
Yanga Ngqula assisted in resolving my issue promptly

Thank you for your great service, I really appreciate it🙂

YANGA : GAVE ME THE BEST SERVICE EVER

Many thanks to Asiphe for assisting me quickly and accurately with my query 🤗 She was very helpful 🙏Well done Asiphe 💐