Rug Masters Avis 

285
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Sam was amazing from start to finish. He was able to restore a stained rug for a very reasonable price would definitely use again.

Noté 4 sur 5 étoiles

Happy with item received, looks lovely in our daughters' playroom. The rug was received rolled so the underside is outwards, so it took a little while and effort to uncurl - would recommend they are r... Voir plus

Noté 4 sur 5 étoiles

Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. H... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered a rug from this amazing company. Hermes messed up and lost it. The team was so good opening a case with hermes looking into the investigation and keeping in contact with me. They sent me out a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de tapis

Écrit par l'entreprise

With a wide selection of Area Rugs, Runners, Stair Runners, Mats, Kids Rugs & Play Mats & More. You can find your dream Rug at an affordable price. Now accepting Paypal Credit & Clearpay so you can spilt your payment, interest free. Free UK Mainland Delivery.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,6

Tous les avis

(285)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered easily with super fast delivery…

Ordered easily with super fast delivery . Rug was well packaged . Its of superb quality . Im a very happy lady

4 novembre 2021
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

No faults no complaints very happy 😊

Absolutely out of this world no complaints makes the room look so classy and spacious staff also ACE service 💫💯💯💯💯

4 novembre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 1 sur 5 étoiles

The rug lived up to expectations so no…

The rug lived up to expectations so no complaints there. The delivery was a complete joke. Three times they emailed to say they were delivering followed by an email 3 minutes later to say we were not in. A complete falsehood! No way of ringing delivery company or ringing company supplying rug. Could only email supply company who in turn said it takes a few days to get replies from delivery company. Confused????? Felt very let down by both sides

3 novembre 2021
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Réponse de Rug Masters

Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.

Noté 4 sur 5 étoiles

Customer services are spot with any…

Customer services are spot with any problems. The only negative thing is they use Hermes, which have to be, without doubt the shittest courier company I have ever had the misfortune of dealing with. How the f#!k they are still operating is beyond me.

3 novembre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Customer service

The customer service team are simply brilliant, I had an issue trying to order a rug but couldn't complete the order, so after calling and speaking with the team I was able to sort it out and apply the promotion discount too.
Brilliant Brilliant Brilliant!!!!!

1 novembre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Stunning Rug

Beautiful rug. Love the different shades of purple, excellent quality too.
Ordered on Wednesday arrived Friday free delivery.
Will definitely order again

22 octobre 2021
Avis spontané
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Lovely rug

Lovely rug. Fab colours. Amazing prices.. quick delivery. Thank you would deffo recommend.

18 octobre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Very good

Very good, I really love

14 octobre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Volkswagen type 1 rug.

I've recently purchased a small vw rug.
It was a fast delivery, the rug looked as described by the seller and shown on the website. I've been very happy with the quality and very good value for the product.
Highly recommended to everyone who is looking for a vw rug large door mat.

13 octobre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Great rugs grandchildren loved them…

Great rugs grandchildren loved them good quality reasonable price 👌

13 octobre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Love the product

Love the product
It was exactly as it was marketed

13 octobre 2021
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Amazing company

Amazing company, delivery was quicker than stated, good quality rug best I've ever bought. I will be a regular customer

13 octobre 2021
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Amazing good quallity

The delivery was really quick the rug was packed well will defo be using again

12 octobre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 2 sur 5 étoiles
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback.
We are sad to hear that you have had a negative experience with our company.
We would like to discuss and resolve this for you, therefore, if you would be so kind as to get in touch with us either by calling us on 020 3983 6209 or contacting us via email on info@rugmasters.co.uk, we would greatly appreciate it.

Noté 5 sur 5 étoiles

Just as it’s advertised

Just as it’s advertised, the only problem is. The colour is more turquoise than teal. But still happy with my purchase

7 octobre 2021
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Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, and good value for money

19 septembre 2021
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Great rugs ,great service punctual…

Great rugs ,great service punctual delivery

15 septembre 2021
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Fab customer service arrived next day…

Fab customer service arrived next day brilliant value for money

13 septembre 2021
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

Noté 5 sur 5 étoiles

Lovely quality

Lovely quality! Beautiful rug!

8 septembre 2021
Logo de Rug Masters

Réponse de Rug Masters

Thank you for your feedback! We really appreciate you taking the time to leave us a good review. We are happy to know you’re pleased with your order and had a good experience with us.
We hope to see you again as our customer in the future!
Kind regards,
Customer Services

L’expérience Trustpilot

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