My wife and I chose RUSEEN because I am a blind athlete and she is my sighted guide through life and adventures. When running and hiking, I needed a symbol of my blindness so my fellow runners, hikers... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Just what we wanted! I found Ruseen's website quite by accident and what a find it has been! My husband is blind and we've ordered T-shirt, tank top, vest, and hat in bright orange with BLIN... Voir plus
I had an awesome purchasing experience, highlighted by an extended email exchange with Amy Bird. I was so please to find fitness apparel for people with disabilities! I haven't gotten to use m... Voir plus
The item came quickly but was expensive for the size. Not sure why it cost so much I was expecting something larger.
À propos de l'entreprise
Écrit par l'entreprise
High Visibility/Reflective athletic clothing and safety apparel to keep you safe, seen, and stylish day or night. Guaranteed the brightest on the market.
Coordonnées de contact
4634 Penn Ave, 19608, Sinking Spring, Etats-Unis
- 6107771288
- abird@ruseen.com
- www.ruseen.com
4,7
Excellent
312 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Run Seen
Text is easily read by runners, and cyclists. Helpful in alerting others of my visual immpairment.
6 juin 2023
Great product! Very reflective!
We just bought the 3rd hat for my husband from your company. He loves them and wore the old ones out, even though he still wears them, too. He loves that they are so light weight. I love that they are reflective and that not too many runners wear orange hats, so I can pick him out during races! We bought an Air Force shirt with the hat this time and it fits great. Love your company!
30 mai 2023
Love their shirts
30 mai 2023
Simply Love RUSeen Tops
I love running in RUSeen tops; especially during my LR. Reflective, moisture wicking and high quality tops that I’ve been enjoying for years. The cute sayings on their tops are a bonus. I highly recommend this brand.
25 mai 2023
Fabric and sizing was great
Fabric and sizing was great. Love the Patriotic messages that I selected. I will be recommending this co to my co workers. GOD BLESS AMERICA LAND THAT I LOVE
12 mai 2023
Customer service was exceptional!
15 mai 2023
This company is great
This company is great! Amy did a custom shirt for me. Had it designed and delivered in a week. Highly recommended!
1 mai 2023
Just what I needed
Exactly what I needed in a "guide runner" product. Fast shipping too!
24 avril 2023
Custom design
I wanted a custom design in reflective material for a themed midnight half marathon and Amy was so helpful. She walked me through the process and options and her first proof was spot on to what I was picturing. We got the shirts a few weeks later and I love the way they came out. We're looking forward to wearing them for the race.
5 avril 2023
Quick and easy to order with no hassles!
15 mars 2023
I needed to up size my shirts
I needed to up size my shirts, and everything was fast with no problems and shirts look great.
24 février 2023
The measurements were wrong
The measurements were wrong. I need to return. I called and no one responded to me or returned my phone call.
16 février 2023
Réponse de RUSEEN Reflective Apparel LLC
Hi Traci,
I'm sorry, I didn't have a voice mail from you. My email is all over the website. The measurements of those arm bands are correct, I just checked it myself.
(From the product description)
*Measures 2” x 13” and stretches to 20”
Wording can be customized if desired, email before purchasing. They are not eligible for returns or exchanges since they're custom made on demand.*
I'll make an exception & allow a return on this order if you'd consider amending your review above a one-star even though we don't normally take them back. I hope that you'll respond, thank you.
Amy was great to communicate with.
16 janvier 2023
Great product and service!!
21 décembre 2022
International delivery nightmare - and bad behaviour by Ruseen
Ordered two shirts, to be shipped to the UK. Paid significant postage and packaging charges.
After three weeks, they still hadn’t arrived and so sent a query to their contact email. I was informed that it looked like it was still shipping, and that they couldn’t provide me with any more information.
2 weeks later (and after plenty of emails from me, none of which were responded to), it transpires that they are suck in customs as Ruseen didn’t pay the correct tax on them. I email Ruseen asking about this, why they haven’t paid the right sums, and whether they can cover this - all to no reply.
Eventually I had to shell out from my own pocket to allow them to pass customs. But not happy.
Terrible customer service, and just downright scummy for a company to a) screw up the import taxes, and b) not admit their mistake and pay for them when they are asked for - especially after charging for such high export fees in the first place.
23 octobre 2020
Avis spontané
Réponse de RUSEEN Reflective Apparel LLC
https://www.gov.uk/goods-sent-from-abroad
This is a link to your country's law.
It's illegal for me to click gift--I have to declare that it's merchandise & its' value on the customs declaration when I ship every package out of the US. There is absolutely no option for my company to pay your country's taxes & duties, that's not how it works. I was unable to track the package on my end either, I saw it sit at Heathrow for weeks just like you did. I told you our post office doesn't help once it's overseas. And we did not inflate your shipping price at all--there were no packaging or handling charges, that's the USPS rate and that's cheaper than UPS or other shippers.
I see I missed one email when I was out of town on a Saturday (when we were closed), you have my apologies for that. The one thing in my power to resolve and you leave a one-star review. We'd appreciate you amend your review. Perhaps you should contact your government about their policies instead.
*Once again, RUSEEN is not responsible for the shipping price, time delay & taxes that your country requires of its' residents.*
Just what we were looking for!
Great fit. Very reflective. Perfect for early morning runs!
27 avril 2020
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.