SALVAGEDATA Recovery Services Avis 

Fast ,reasonable data recovery services. Thank you, I will recommend my friends to you.

Salvage Data is the professional data recovery company that can help you recover lost, deleted, formatted or inaccessible data from computer, external hard drive, memory card, USB pen drive, etc. and iPhone, iPod, iPad when they have been synced with iTunes. Salvage Data really saved me and I would recommend, though they are a bit pricey but still worth my cash.

This is long overdue but Alex from Salvage-data saved my life! I had my 2tb hard drive crash and had not backed it up in a year! The stuff on it was priceless and was irreplaceable but they were able to recover almost 99% of it! The customer service was amazing they answered all my questions and really know what they are doing! I wish I can give them 10 stars !!!

These guys strive to do everything wrong.

First they are the ABSOLUTELY WORST when it comes to any form of communication. Sure during the sales process they'll answer every question, but once you sent in your drive it's a completely different ballgame. Think you'll get a status update? NOPE. Try messaging through their portal - NO RESPONSE. OK, let's give them a call ... phone system routinely hangs up on you. Call from a phone number not associated with your name, they answer immediately - what? Now you think maybe I'll get somewhere, until the rep on the phone says he doesn't have answers and will "need to have the lab tech call you back" - which never happens.

As for the restore portion - they reviewed the drive, which took almost 2 weeks (so much for the 24-48 hrs on their website) and told us it would be no problem to recover, but would cost $2k for a 7 day turnaround time. OK - let's do it. Weeks later, no status update. Have to call and go through the hour long process of trying to get someone on the phone (see a pattern?).

Eventually, almost 2 months after we shipped the drive in, they randomly tell us it's going too slow so they can't get the data. Best part, they make you pay $40 to ship it back, and if you don't they'll dispose of the drive.

What. A. Scam.

Steer clear of these guys.

Happy to recommend Salvage-data. They did a great job recovering data from a hard drive that went bad. Everything was exactly as explained. I was informed at every step in the process and am very satisfied with the result and experience.Alex was great at assisting and explaining the process. Courteous and professional.

Be aware of ridiculous high prices. Come on $1600 for recovering your data, that's a joke! They ask you to send the hard drive at no cost to later send you a ridiculous high cost where the cheapest option starts around $1600. Then you have to pay $40 to get your hard drive back. Not happy at all with this company, overcharging for something that should cost much less.

Great service! They never rushed me through the process, and were flexible when I explored other options and worked with my schedule. 100% of my data was recovered from a ten-year old failed HDD. Would definitely recommend them for any data recovery needs.

My worry was whether they could recover my data or not. Given that I got a free evaluation to determine whether my data could be recovered was a good thing so when they said it was possible and they went ahead and recovered it, I was relieved. On the price bit, it's not cheap

I really did not like the way Salvage Data's customer care took long before getting in touch regarding my hard drive's data recovery but I am HAPPY when they called to tell me that my data was 100% recovered. The 1 star not given is for slow communication

I have never written a bad review before, but SalvageData has the worst customer service of any firm I’ve ever encountered. After a very minimal first recovery attempt (which may just be all that’s possible — they will not talk to me so I can only guess), I have no clue if they will be able to recover any additional data from a dead SD card. They will not respond to any requests for updates and have generally been unresponsive since the drive was sent in. Other than calling me once during a dentist appointment and not leaving a message, my case representative has been MIA — no responses to texts, emails, or calls (voicemail full so no way to leave a message). Look elsewhere.

We did not get on well with the customer representative at first. Got hold of another rep and he really was happy to help me out with my data recovery. Otherwise I would have given them a 5 star.

They do not come cheap at all as compared to other competitors but glad they recovered my data

The pricing wasn't that cheap for this company that one I must admit but the service is top notch. All data recovered!

I sent my hard drive to them for data recovery and it took longer than I thought but at least they recovered all my data. If they would hasten the process then the 5 star would be given but still thanks so much.

It's a toss-up. Don't believe their promise that you won't be charged if you don't approve their quote. I had a bad experience with them where they offered a "free assessment" - it isn't free. Ended up being forced to pay the full price after they did the "free" part of the assessment (they'll ask for your credit card for this process). Expect long wait times if you decide to gamble and use this company.

As other reviewers have said, ALWAYS ASK for a contract in writing and a copy of the FULL TERMS & CONDITIONS in case you ever have to make sure you get what you paid for & don't get charged extra, BEFORE you ever give your credit card number away.

I didn’t take a service of this company due to two reasons. 1-extremely expensive quote, 2-poor communication. Alex did not respond timely. It seems that good reviews are fake. They made me ship my SSD for a free estimate, then made me pay $40 to get it back with no service. Be ready to be charged for no service once you start to ask for ‘free’ quote.

Everything was recovered. It only took 24 hours and i got my data back. fast and reliable company. I will use them again if this ever happens again and highly recommend them,.

I've been through many so called data recovery business over the years - wish I had known about Salvage-data a long time ago!!! your work is amazing