sancarlofumo.co.uk Avis 

Now let's see, Hmmmmmmmmmm
saved up to go see the Paddington show in London, we live on the Isle of Wight, so it is very, very expensive for two pensioners.
As a treat, we went to Fumo Restaurant
a seafood meal and a Pissa, ok so
The Seafood meal came first for one of us, and the pissa came 20minutes later?????? I am Italian OMG The excuse was they have different cooking times???
I could feel my Mamma turning

Absolutely shocking service.
We arrived at 7pm for our booking to be told The pizza oven wasn't working and there was no pizza or garlic bread. Fair enough, these things happen.
We ordered bread and olives for the table and main courses of pasta along with some cocktails and a bottle of water. The drinks came quickly, but after about an hour and a half of no sign of food we finally asked for our bread and olives which were then brought. The mains finally arrived at about 8:50. No one came to check on the food or offer more drinks, no-one apologised for the delay.
When plates were cleared we were not offered desert menus, which after waiting a while, we asked for.. I offered a liquor coffee and the rest of the table ordered ice-cream. We asked for the coffee and deserts to come together. The coffee came first, 40 minutes later still no sign of ice cream and by this point the restaurant was pretty empty. We asked where the ice cream was and to speak to a manager, the ice creams came, the manager did not.
Deserts were eaten, again no one checked in, no one came back to check in, we sat we chatted, we tried to make eye contact with waiting staff which was avoided. Finally we asked for the bill and said that we had asked to speak to a manager 40 minutes previous. Finally the manager came with the bill and said that there had been a mix up in the kitchen which had lead to the delay. That might explain the mains but it certainly didn't explain 45 minutes delay for icecream! And we explained that they should have come and explained the delay rather than just leaving us waiting - no one had apologised. The manager went away to speak to a colleague and came back with a heavily discounted bill which was beyond what was expected, but really wasn't the point. No one owned the dore service from start to finish.

We then sat again waiting for the card machine to come before having to ask yet another person to bring it!

Finally the person who brought it asked how the meal was, and apologised for the terrible service - she should be manager!

Such a shame, after eating there regularly a few years back, but then switching to San Carlo, I was excited to go back...I won't be again

I felt I had to write a review on this terrible restaurant. This was a celebration for a 50th birthday. The food was very average/poor but the staff were just awful! Very rude and aggressive and one member of staff in particular who I think is door staff was SO aggressive and had a really terrible attitude. I will never dine in this restaurant again.