Fabulous company, Some items almost perfect condition. Some packaging was damaged but I knew this beforehand and I am not bothered in the slightest. Products all genuine and great value for money... Voir plus

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Never ordered before but they were quick and the perfume was original as said box was battered but didn't matter because that's why they are so reasonable. Will buy again
Great travel size Invictus aftershave for holidays at a bargain price. I expected damaged packaging, but it was in fab condition. Fast delivery - I would definitely buy again from this company!
Nightmare! Whilst I understand the discount is for damaged boxes one of my perfume bottles arrived with a lot of perfume missing due to it leaking, the metal trim on the bottle was also detached... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Coordonnées de contact
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, Royaume-Uni
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
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A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Brilliant price
Brilliant price. The only 'imperfection' was cellophane was slightly open, easily fixed with a pinch of tape! Brilliant. Very happy.
I actually didnt believe i would get…
I actually didnt believe i would get the real perfumes but you know what i am shocked and in love. Perfumes do come in damaged boxes but sooo what we need whats inside not the box. I cant wait to get more perfumes at a discounted price.
Easy to navigate website & speedy…
Easy to navigate website & speedy delivery. Great bargains as well.
Avoid this company
Avoid this company, sent out a visibly disgusting unusable child’s fragrance. I email them with clear images showing how disgusting it is with floating bits and liquid being extremely cloudy and they request I return it, having me print off an invoice? Not sure why.. pay for packaging to send back in, all for the sake of a £5 child’s fragrance. Keep the money you lot clearly need it.. they clearly don’t quality check their stuff prior to shipping. Going off a 3rd of their reviews it all seems to be a similar theme, please don’t put any money into these scumbags pockets.
EDIT:
The other fragrance which I’d ordered must also be out of date as well as it stinks of cat urine. Please don’t buy anything from these lot save yourselves the hassle.
Scammers
Scammers. They scammed me. They took the advance payment for my project before even testing the product. I didn’t like the product as the quality was so bad. They refused to refund the remaining payments and did not even respond to any emails, calls or texts.
You guys are scammers.
I liked that my order came swiftly how…
I liked that my order came swiftly how ever one bottle was broken and couple of them had their wrappers taken off, so I’m not sure if they were used or returned items.
I got an incomplete order ,reached out…
I got an incomplete order ,reached out severally and I haven't gotten response till today
Great service all round
Extremely Poor Customer Service
I bought 2 bottles of perfume, one was fine but the other one was broken. When I opened the box the lid was off the Jimmy Choo bottle. Tried to put lid on but it would not stay on and spray. Tried for a week to get a prepaid label to return faulty goods but still nothing. Several emails sent and 2 customer service replies asking for a video and pics which I sent. Resent pics as they said original pics were blurry (which was rubbish).Said I would contact ombudsman and lawyer, still no label. Would not buy from again. Very poor customer service. Still waiting for a return label and refund of £30.
What’s not to like same product fraction of price
Very good prices,quick delivery good choice of perfumes
This was an absolute bargain and…
This was an absolute bargain and arrived very quickly. No issues and id definitely use them again
THE WORST COMPANY IVE EVER ENCOUNTERED
THE WORST COMPANY IVE EVER ENCOUNTERED, you’ll lose your money and they won’t send you your perfumes or give a refund
Great product at a great price
Brilliant service
Brilliant service. I was looking for a specific fragrance that cost £75 for 50ml. I ordered a bottle from scent outlet for £80 for 125ml bottle and a cheap CK daily spray for £8. All well protected and delivered very quickly. I think it was about two days later. I will get my fragrances from scent outlet from now on.
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