poltronesofà - Abbotsinch Avis 

3 200
TrustScore 4.5 sur 5

4,6

Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP Paisley, Renfrewshire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

When visiting the store we were greeted by Alison who was friendly and warm! She was so knowledgable about the item we wanted, very helpful and would recommend her to anyone! The store was beautiful,... Voir plus

Noté 5 sur 5 étoiles

We were warmly welcomed into the store by Alison and given a helpful explanation of the different fabrics, leathers, colours and styles available. We were then left to browse at our leisure, which... Voir plus

Noté 5 sur 5 étoiles

We spoke to two members of staff, Sonny and Allison. Both were lovely and extremely knowledgable about your products. Visiting your store was such an enjoyable experience. We had been looking at... Voir plus

Noté 4 sur 5 étoiles

Kept up to date with arrival time.Sofas set up by delivery man. Packaging taken away. Did not have enough gliders to put on the 2 seater sofa which would have been very much appreciated. Delivery man... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Abbotsinch

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit 13 Abbotsinch Retail Park, Renfrew Road, PA3 4EP, Paisley, Renfrewshire,, Royaume-Uni

  • 0191 731 3300

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,6

Tous les avis

(3 200)

17 797 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I actually cant say enough

I actually cant say enough. Poltrone are really classing up the joint. It smelled Ah-mazing. The sofas look so much nicer in person than they do on scs website. The sales guy was just so helpful, giving us freebies. Pulling out fabric samples. Showing us round. Giving us space. Not gonna lie it was hard work trying to narrow down from all the choices. So many beautiful sofas and pretty much in any material you could possibly imagine. They double check everything, meticulous service from the Renfrew store

6 mai 2026
Noté 5 sur 5 étoiles

Great service

The member of staff who helped us purchase a sofa was great and gave us loads of information on various sofas

8 mai 2026
Noté 4 sur 5 étoiles

Theact we could walk around the…

The fact we could walk around the showroom without being pestered also they were there when we had any questions needing answered., a really nice man helped us out ( can't remember his name ) his wife's name is helen same as mine , he was amazing at helping us out which lead to a purchase. Iam so pleased with my purchase and the help he gave me .

8 mai 2026
Logo de poltronesofà - Abbotsinch

Réponse de poltronesofà - Abbotsinch

Ciao Helen,

I hope you are well and thank you for your 4* review.

I have tried to call you this morning to see if you have any feedback that you would like to provide, to help us improve and achieve a 5* rating. If so please feel free to email us at socialmedia@potronesofa.co.uk.

We would love to hear from you.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Easy as 1,2,3

Just overall easy experience. Great staff, very friendly and helpful with any questions i had for them. Sofa is a lovely colour, macadamia 140 ( yellow). Really pleased with the colour of leather.
Delivery guys very good too, kept informed of the arrival time and were very professional at their jobs, service with a smile.

9 mai 2026
Noté 5 sur 5 étoiles

Wonderful Service

Shirley offered a wonderful service to us today while in buying a new couch for our family home. We have specific needs with sizing and comfortability which Shirley guided through the details. We made a perfect choice with her advice and are looking forward to our new couch when it arrives later this summer!

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

First time sofa purchase

We went in to buy a sofa for the first time for our first home, Alison couldn’t have been more helpful if she tried, made us feel so welcome and helped us with our purchase.

9 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

UPDATE Abysmal Service

UPDATE
Thanks to Lynsey at Poltonesofa media group for your response after I submitted my review for SCS
Appreciate you stating the shop is checking with the warehouse regarding my furniture. We still have visitors and still without the four seater sofa, chair and sofa bed.
No one has given us an update as to when or if we will receive ALL our furniture. However they are happy to have received over 4K without delivering the promised (3 times) furniture.
Lynsey how long would you suggest we wait for this furniture which was ordered 2nd January 2026. Before we lodge a claim with the small claims court here in Scotland!!

24 avril 2026
Avis spontané
Logo de poltronesofà - Abbotsinch

Réponse de poltronesofà - Abbotsinch

Ciao Marion,

Thank you for your further review.

I am sorry to see that you're waiting on a delivery update for your order.
We have chased this up with the store this morning and requested that they reach out to you asap to discuss this further.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Good service

A very helpful member who's name was Alison, was very knowledgeable about the product, listened to what we would like, showed us around and when we settled on the suite we wanted, again showed us the different materials and really was very nice and professional.

6 mai 2026
Noté 5 sur 5 étoiles

The sales lady Alison was amazing .

The sales lady Alison was amazing . She was so helpful and knew her job very well . She gave us all the information on the materials prices and generally everything we asked .
Alison gave us plenty space to browse and try the sofas . She only came when we asked . Great experience. Got a lovely sofa and stool Thanks to Alison . Cant wait for it to come .

1 mai 2026

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