poltronesofà - Blackburn Avis 

1 374
TrustScore 5 sur 5

4,8

5 The Peel Centre, Whitebirk Drive, BB1 3HT Blackburn, Lancashire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

From ordering to delivery i cannot fault SCS. The quality of our new furniture is great and yes, it took some weeks to deliver, but as it came from Italy then I'm still impressed. Very happy. Del... Voir plus

Noté 5 sur 5 étoiles

Very quick, efficient process from the purchase all the way through to delivery. New bed settee ordered and delivered in 4 weeks well ahead of schedule. Product looks and feels very good quality and... Voir plus

Noté 5 sur 5 étoiles

Very helpful caring knowledgeable staff, felt valued as a customer was offered water when entering the store by a lovely lady. Will definitely advise friends and family to shop at SCS Blackburn

Noté 4 sur 5 étoiles

Great friendly service. The staff certainly appear to take pride in the layout of the shop and the products they sell. Unfortunately, we were disappointed to find out that the sofas we bought would... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Blackburn

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • 5 The Peel Centre, Whitebirk Drive, BB1 3HT, Blackburn, Lancashire,, Royaume-Uni

  • 0191 731 3300

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(1 374)

15 536 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Cannot find fault

From ordering to delivery i cannot fault SCS. The quality of our new furniture is great and yes, it took some weeks to deliver, but as it came from Italy then I'm still impressed. Very happy.

Delivery crew were great and we're actually early. The packaging was removed and installation effortless.

Just hope that the furniture lasts as its extremely comfortable.

15 juillet 2026
Noté 5 sur 5 étoiles

Very helpful caring knowledgeable…

Very helpful caring knowledgeable staff, felt valued as a customer was offered water when entering the store by a lovely lady. Will definitely advise friends and family to shop at SCS Blackburn

16 juillet 2026
Noté 5 sur 5 étoiles

We had a young lady looking after us

We had a young lady looking after us . She was very helpful and did not push us at all . We felt at ease . And then found out she was new to the job . So what a credit to her👍up from mr Leslie ham

16 juillet 2026
Noté 5 sur 5 étoiles

Top quality, cheaper and better than Sofology, with far better customer service

Very quick, efficient process from the purchase all the way through to delivery. New bed settee ordered and delivered in 4 weeks well ahead of schedule. Product looks and feels very good quality and would be equivalent to top of the range Sofology at half the price. The price generally, when comparing like for like with other brands, is significantly cheaper whilst beating the quality. Completely bespoke offering if required also. Would definitely recommend.

7 juillet 2026
Noté 5 sur 5 étoiles

I made my order over the telephone

I made my order over the telephone, Patrick form the Blackburn store sorted my order out and was very polite, informative and everything was completed with ease. Very happy so far with my order experience and I look forward to sitting on my sofa when it arrives.

7 juillet 2026
Noté 4 sur 5 étoiles

Great friendly service

Great friendly service. The staff certainly appear to take pride in the layout of the shop and the products they sell. Unfortunately, we were disappointed to find out that the sofas we bought would not be delivered for another 6 weeks or so because they wanted to wait for replacements to arrive and that means that our sofas (which have been paid for) would remain on display on the shop floor during that time. This is something we are not really happy about.

30 juin 2026
Logo de poltronesofà - Blackburn

Réponse de poltronesofà - Blackburn

Good Morning,

I hope you are well and thank you for your email.

I am pleased to see that you found the team to be friendly whilst placing your recent order with us however I am sorry that the lead time regarding delivery is disappointing for you.
Should you need to discuss any aspect of your order with the store then please call on 0191 7313300.

Many thanks,
Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

Great buying experience

Great welcome, helpful staff, good selection and found what we wanted in minutes.
The complementry water made it a pleasurable experience. Looking forward to delivery day and years of comfort. We've choose SCS for the 25 years plus, wouldn't but elsewhere.

20 juin 2026
Noté 5 sur 5 étoiles

Sidra and Damien @ the Blackburn Store

Sidra and Damien @ the Blackburn Store

From the monent we went into the showroom (2 days before we ordered), it was a nice greating and non pushy sales experience.

Sidra, greeted us and was very pleasant, helpful and just really nice. I'm a sales person by trade and so I hate hard sell - let me tell you she was the ultimate professional, and with her colleague Damian, made us both feel easy.

After walking around the store, we centred on a sofa that looked amazing.

From that moment, both Sidra and Damian were amazing in terms of talking us through the product. If you want a good buying experience, this was it !

So we came back 2 days later (after calling to see when they were both working) and ordered strtaight away - again they made sure everything was right. I love this as both a consumer and a sales person as they really care.

Only thing I can finish on is to say thse guys were amazing. Put your trust in them. Thank you Sidra and Damian. John, Kelly & Buddy.

13 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

No hard sell

No hard sell, stock and availability much better than other manufacturers, good knowledge of salesperson.

4 juin 2026

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