All went very Smoothly from start to finish. Everything happened when it was supposed to, and delivery and installation very efficient and trouble free

EXCELLENT SERVICE

Julie was very helpful and knowledgeable about the sofas. We didn't feel rushed or presurised into making a decision. The sofas and chairs look really good quality and we are looking forward to delivery.

Beautifully laid out shop. Nice relaxed atmosphere. Excellent quality sofas. The sales assistants were both friendly & knowledgeable. They knew exactly when to step in to offer help or answer questions. They also knew when to give us space to discuss things between ourselves. I am sorry that we wasted any time looking around other shops. We will definitely be purchasing all our future sofas here.

We have always shopped with Scs., and have great service as always.
This time it was above and beyond, in your cardiff (Leckwith) branch., a memeber of staff by the name of Julie was so helpful throughout our choosing process.. bare in mind we had been a few time with a sofa in mind.

After looking at this certain one, another caught our eye and worked, not only that the features that came with this settee worked for us and our two kids. (Again Julie stood and gave her opinions , showed what it could do., ie moving parts and making it work in our living room, and was really helpful and great with our kids too).

We will always choose Scs over other named brands as we find their customer service and quality of furniture is above the rest.

Salesman in the shop polite and cordial. Delivery date was as we arranged, and delivery itself, went without a hitch.

very helpful sales person, without putting pressure on

Very helpful man with a lovely personality

The service was excellent, timely delivery and good staff manner

Needed a bit of advice as I am moving into a smaller property and had to choose furniture that would fit through the door, Robin the salesman was very helpful even measured the furniture and assured us it would fit as the backs can be removed etc, also went next door dfs
But as soon as we went through their doors 3 sales people approached which put us off so went back to robin (Scs)
And decided and choose our furniture placed and paid for our furniture let’s hope we made the right choice, it won’t be robins fault if we didn’t, he was amazing and so helpful it was because of him we chose Scs over DFS

I visited the store in Leckwirth Cardiff and was greeted by Julie. Julie was absolutely amazing. So friendly and not pushy at all. She went above and beyond to accommodate my every need. Super greatful for all her help as she helped me pick the fabric and colour. I did end up going back to the Newport store to purchase as it was closest to me but super thankful for Julie everything was written down for me to tell the Newport store as I wanted to go back and purchase with her. Thank you Julie! I can't wait for my new sofa!

We were able to find the sofa that we really likef

Delivery service is very good and helpful

Excellent customer service. I live in London and wanted to treat my son to a sofa, your company was there first choice to purchase from. The grandchildren spoke of good quality, they were happy felt listened to from the sales attendant. Now can’t wait for the delivery.

Service in the showroom was excellent, the furniture we bought is superb and the delivery service couldn't have been better.

Robin from leckwith store was very helpful with my purchase and gave us a free tape measure can't wait for sofa to arrive now

The 2 gentlemen at the store were both pleasant
Helpful and easy to approach and friendly

Crew were quick in installing. In a rush to leave, did not give time to discuss anything. A bit concerned about creasing on bottom part of sofa. I hope it will come out as it spoils look.

Felt immediately at ease and welcomed by all staff at Leckwith and was free to walk around and browse. Eventually got speaking to Robin who was very helpful, knowledgeable and made it a great experience buying a sofa. Would definitely recommend.

Excellent delivery timing and friendly, efficient delivery staff