After searching and visiting a number of different retailers, we found our ideal furniture at the store in Cardiff Gate. The service was first class with everything handled in a knowledgeable, profess... Voir plus
Établissement
Changer d'établissement3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL Cardiff, Glamorgan,, GB
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Lisez les avis des autres
Everthing from going up the shop to pick my three-piece to my delivery was so easy everyone was so helpful. I really recommend going here, my three-piece is beautiful.
Visited this shop recently and was welcomed straight away, everything explained, we were left to wander at our leisure and when we decided which sofa we would like Richard was extremely helpful and ex... Voir plus
So we went to 2 different poltronesofa stores. 1 in Newport where we were in there for 40 minutes looking at sofas and not 1 staff member came to speak to us. I was ready to buy. 10 seconds in the one... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Cardiff
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
3-4 Cardiff Gate Retail Park, Dering Road, CF23 8NL, Cardiff, Glamorgan,, Royaume-Uni
- 0191 731 3300
4,6
Excellent
3 k avis
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Purchase of new furniture
Great customer service Show room immaculate. Great range of furniture.
Delivery on time with notice given prior.
Nice coffee
1 juillet 2026
Excellent experience
The experience of purchasing was really good. Apparently we bought when Poltronesifa went live & we were the first to purchase one of these.
The delivery company were a credit to you.
So overall a very well done.
1 juillet 2026
The guys who put it together were…
The guys who put it together were fantastic , didn't take them long
27 juin 2026
Was exceptionally helpful
Was exceptionally helpful without being pushy, found us the best deal and made a good cappuccino 🤪👍⭐️
27 juin 2026
The delivery men kept me in touch as to…
The delivery men kept me in touch as to timing and were extremely very friendly and careful with the furniture.
25 juin 2026
Warm welcome
Warm welcome. Cheerful helpful member of staff who left me to wander freely available for advice but not invasive.
21 juin 2026
Thank you from in store to delivery…
Thank you from in store to delivery drivers can’t fault thank you
21 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The gentleman who served explained…
The gentleman who served explained everything in detail and gave us time and space to make up our minds . Also gave us other services that you offered .
11 juin 2026
Réponse de poltronesofà - Cardiff
Ciao Anne,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us on your recent visit to store.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
We visited Cardiff Gate store and…
We visited Cardiff Gate store and greeted by Leighton.
He was very polite and informative about the sofas we have chosen.
Start to finish,a pleasant experience and we look forward to the delivery of our leather sofas.
13 juin 2026
Good experience
Made to feel welcome and salesperson very knowledgeable and informative of the products on sale.
13 juin 2026
Réponse de poltronesofà - Cardiff
Good Afternoon Terence,
I hope you are well and thank you for your 4* review.
Its important to us that customers do feel welcomed into store so I am pleased to see that you had a positive experience on your recent visit.
If there’s anything we could have done different to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Great Sofas.
The time, knowledge and expertise shown by the staff. The range and quality of the sofas.
9 juin 2026
The staff were so friendly and…
The staff were so friendly and knowledgeable. There was no pressure which was nice too
4 juin 2026
Leather recliner sofa
Ordered a recliner leather sofa, did have a long delivery time but we were happy to wait. Sofa is lovely and good match to our suite. Delivery men were fab. Very happy with service.
3 juin 2026
Very quick and efficient delivery by…
Very quick and efficient delivery by delivery men.
Tracking system is useless.
It first said 7ish,then changed continuously,eventually 11ish.
3 juin 2026
Very helpful staff without pressuring…
Very helpful staff without pressuring the customer
29 mai 2026
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