From the day we entered the showroom at Castle Vale to the day the sofas were delivered we received outstanding customer service & care. The staff at the showroom listened & advised us of all options... Voir plus
Établissement
Changer d'établissementUnit 6 Castle Vale Retail Park, Chester Road, B35 6HB Birmingham, West Midlands,, GB
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Well, what can I say, such a lovely atmosphere, friendly approachable Sales Team. I was left to peruse with a coffee, and fell in love with a beautiful sofa. After serious thought, I returned with m... Voir plus
Sales was good but we was told to make sure we check all works before the delivery completed but the they pretty much left before could check but in end was all ok.
The sofas are beautiful and extremely comfortable, the 2 delivery guys were friendly and great at getting both sofas into the house and set up where we wanted them, they were done and gone in just ov... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Castle Vale
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit 6 Castle Vale Retail Park, Chester Road, B35 6HB, Birmingham, West Midlands,, Royaume-Uni
- 0121 776 5410
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Your colleagues knew a awful lot about…
Your colleagues knew a awful lot about their products in the store amazing 👏
From ordering our furniture through to…
From ordering our furniture through to delivery , great service .
Great sofas from Poltronesofa…
The sofas are beautiful and extremely comfortable, the 2 delivery guys were friendly and great at getting both sofas into the house and set up where we wanted them, they were done and gone in just over 20 minutes.
We have used SCS on previous occasions and now it has changed to Poltronesofa we will continue to do so, I highly recommend going their showrooms and having a look at wonderful furniture they have to offer.
Sales was good but we was told to make…
Sales was good but we was told to make sure we check all works before the delivery completed but the they pretty much left before could check but in end was all ok.
Exceptional Service
From the day we entered the showroom at Castle Vale to the day the sofas were delivered we received outstanding customer service & care. The staff at the showroom listened & advised us of all options available which enabled us to choose the sofas we required. We were notified of the delivery date the week before & then on the day before delivery we were advised of an approx delivery time. The driver kept us update on the day & called to advise when they were on the way to us. 2 very pleasant, polite and friendly men who respected our property. They assembled the sofas very quick & professional. Very happy & pleased with the sofas & the overall performance of all staff involved
Kept updated about arrival time
Kept updated about arrival time
Paul & carl were very pleasant and professional took all packaging away with them
The salesperson was very helpful and…
The salesperson was very helpful and patient while we chose our fabrics. He was also good at explaining our options.
Friendly staff
Friendly staff, also very knowledgeable about the furniture. Left alone to have a good look around. Would recommend.
Very smooth process and delivery…
Very smooth process and delivery drivers were fantastic, love my new sofa and chair
Bobby really made our day
Bobby really made our day! He made us feel at ease, and we loved that we was able to just look around at our own pace without being followed like in other sofa shops.
We really are excited to receive our sofa and thank you to Bobby for going above and beyond. Not just for us. But for the kids and my mom too!
Kerri was great in shop lads were very…
Kerri was great in shop lads were very professional love it
Excellent
Well, what can I say, such a lovely atmosphere, friendly approachable Sales Team. I was left to peruse with a coffee, and fell in love with a beautiful sofa. After serious thought, I returned with my mom, and we all engaged in great conversation, and I paid my deposit. Bob was amazing as were all members of staff, very easy transactions. We got a lovely tote bag too. Service like this is priceless, Grazie, Arrivaderci....
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Delivery was good staff good the…
Delivery was good staff good the product a single leather is not good have not sat on it yet the seat leather is puckerd waiting to see if improves if not will be in touch with S.C.S.

Réponse de poltronesofà - Castle Vale
Pleasant Visit
Nice welcoming atmosphere in the Castle Vale store and very helpful gentleman (Tan) who assisted me in making my choice.
They was really helpfull
They was really helpfull. Answered all my questions,made me and my husband very wecome.
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