the young assistant listened to our requirements and we found what we were looking for, the assistant still showed us other items around the store. Telling us to look upstairs she then arrives saying... Voir plus
L'entreprise a répondu
2B The Tollgate Centre, Tollgate West, CO3 8RG Colchester, Essex, GB
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the young assistant listened to our requirements and we found what we were looking for, the assistant still showed us other items around the store. Telling us to look upstairs she then arrives saying... Voir plus
L'entreprise a répondu
During our visit staff found the perfect balance of attention but without being overbearing or pushy. We were welcomed to the store and allowed to browse without interference, but someone was al... Voir plus
We always research customer reviews before any major purchase and thought they seemed a little generous to poltronesofa.......not at all! Our whole experience was indeed exceptional. We were abl... Voir plus
The furniture was delivered on the 21 the 2 guys were great only problem was we asked for a dismantle so they had to take it away now waiting for the item to be redelivered .sitting on camping chairs... Voir plus
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2B The Tollgate Centre, Tollgate West, CO3 8RG, Colchester, Essex, Royaume-Uni
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First time making a purchase at SCS and would definitely recommend it for all your sofa needs. Excellent communication received as to where my order was, delivery day communication is even better with exact tracking available. Delivery drivers were extremely polite and helpful.
Can't praise them enough.
Reference number - BDC-033-553
We had an appointment with Paul at the Tollgate, Colchester store. He was attentive without being pushy. He was knowledgeable and helped pick the chair that was right for us.
I went in with my mum and nan last wednesday, Paul helped us and was really friendly yet professional. He priced up what I wanted but I couldn't make a decision as needed my husband with me. Paul was understanding and answered all my questions. When I went back saturday with my husband we dealt with Paul again and I will be recommending him and scs to anyone who asks where they should go. So far so good can not fault the service recieved in store.
Lots of choice very helpful staff and easy to order with not too long a wait
Paul was extremely helpful and professional. He was not pushy. I decided on the sofa I wanted to buy and he explained everything and made the process very easy. Thank you. I can't wait to receive it.
Very efficient service they asked if they needed to take their shoes off,Our settee was put where we wanted it,Plastic packaging was removed and taken away.
Only took 10 minutes.
Was not pressured into purchasing my furniture, but the staff were very helpful.
One person was attending to all customer why a trainee was also there trying to support him even though she doesn't know what shes doing, we spent upto an hour there as a result of that and the price of the sofa we choose at the store is different from the price online, much cheaper online, anyway i paid the price online. lastly my car battery went flat as a result of me forgetting to switch off the inner light. none of the employee could help me jump start my car even my have got the kit. They finally offered to help after my friend arrived.

Réponse de poltronesofà - Colchester
The lady who served us was very helpful even offering cups of tea which went down well so it was good for all of us
Simon and Chris who delivered were very helpful and friendly.. love my new sofa..
Staff in shop were great and kept in touch with my delivery date.. very happy
thank you
Simon and Chris were brilliant today very polite and explained everything made sure I knew how to use the recliners
The lady who we dealt with was very good and helpful
The young girl Zoe was brilliant she listened to us about what I wanted. She talk things through she didnt push to sell. We enjoyed talking to her.
Ann spent a lot of time helping me choose furniture to suit my room & requirements.Having her help made a huge difference to me especially as I live on my own. I went away to think about & she was there to help me through the purchase process
Was very pleased with the friendly professional delivery drivers removed shoes on entering too
We had a brilliant experience buying our new sofas. We met a sales person called Zoe who was very friendly, helpful and professional.

Réponse de poltronesofà - Colchester
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