Walking into the showroom, you are immediately hit with the lovely air freshener, made me feel comfortable straight away. The assistance we received was second to none, I think she was called Lowry, e... Voir plus
Établissement
Changer d'établissementCribbs Causeway Retail Park, Lysander Road, BS34 5UR Bristol,, GB
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Delivery was fantastic, had multiple text messages with updates and a call 30mins before chair arrived, delivery drivers were very polite, chair assembled quickly, checked it over made sure everything... Voir plus
From the moment we walked in, the service was superb. Had a previous visit and saw a very helpful lady Lowrie, Deputy, she was brilliant. We returned with the view to purchase a chair for my 9... Voir plus
Furniture order came in two deliveries. Faulty furniture on both occasions. Staff initially very helpful but just received notice that although the latest delivery can be repaired there is a 12 week l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Cribbs
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Cribbs Causeway Retail Park, Lysander Road, BS34 5UR, Bristol,, Royaume-Uni
- 0191 731 3300
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Certainly a great selection of seating
Certainly a great selection of seating, the staff were very knowledgable and great to interact with, a pleasure.
Very helpful with our selection and subsequent purchase. Thank you.
We went to this outlet first, and after visiting nine other stores, we came back to buy!
We went to this outlet first on our search for a new leather sofa. The manager, Lowry, was exceptionally helpful and walked us through all the options and costs while making sure to listen and learn exactly what we were seeking to achieve. After visiting nine other outlets, we returned and purchased a new leather sofa. The main reasons for choosing this store were 1. Staff (Lowry) was really helpful, professional, and made us believe we have matched the purchase with our needs. 2. Widest selection of leather colors 3. The quality and design of the sofa.
Great service and delivery
My delivery guys, Andrew and Huw were friendly, polite and cheerful. They were quick with the delivery and constructing the furniture.
We had a really positive experience…
We had a really positive experience with Lowri who couldn’t have been more helpful. The shop was stunning too.
Professional and knowledgeable
The lady who served us was very professional and knowledgeable about the product. Helped us choose the fabric, had a coffee and was a lovely customer experience.
Very pleasant staff
Lowri the sales person was very helpful and knowledgeable without being at all pushy. She was friendly and I enjoyed chatting to her.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Lovely store
On our first visit we were welcomed by Katerina, a lovely lady that guided us through the choices of sofas. So many.
We found one we liked, but wanted to look around for a bit.
A few weeks later, we popped in to recap on the sofa, and was helped by the lovely manager from Newport, sorry I can't remember her name, but she was really helpful and not pushy, if sale people get pushy, I leave.
But the manager was great, she gave us plenty of time to seat in the chairs, so we were able to make our own decisions, and we brought it, now just waiting for the delivery.
All the staff in the store were happy and friendly, they seemed like a happy team of people. Also the coffee was nice 👍
We were greeted with a smile and…
We were greeted with a smile and weren’t badgered just given all the information we asked for and left to browse until we needed help it was a very nice experience
Company were really helpful and…
Company were really helpful and pro-active when we needed to re-arrange the delivery day.
On the day of delivery, all went really well. The Delivery Team were really professional and friendly, explaining all the working etc.
Excellent
From the moment of walking in through doors,we felt at ease,no pressure from salesmen but they said they were there when we needed them.We then approached Toni, who just put us totally at ease,explaining everything,all different fabrics and leather and colours,with her help we purchased a sofa,doing paperwork was very easy or Toni made it seem easy.Thank you very much but a special big thank you for Toni
Sally and Garry Hester
Josh and Joshua were great and a credit to your company. We are happy with our sofa and will come back when we need to purchase again
Josh and Joshua are a credit to your company and were very informative and took no time to put the sofa together.
Exceeded our expectations
Popped into the Bristol Cribbs shop to find something for an awkward space, had all the family including my two toddlers.
Parents will know couch shopping with two excitable boys is a mission but the chap I dealt with was patient, kind and understanding of the distraction.
We did find what we needed, had to do a me sesson and then a wife session as we took turns keeping the kids entertained whilst our needs were patiently met.
Looks a bit posh when you go in but the staff were well trained, understanding and made the most of our visit.
Very happy, just great and would deffinately go back in the future.
Thank you for the great service 👍
Fantastic experience 🙏
Fantastic experience 🙏 We were assisted by James in the Bristol Cribbs Causeway retail park.
He was brilliant and we would certainly give him a
5 Star + Rating. he was courteous, attentive, tolerant 😂 and extremely knowledgeable.
Many Thanks for the experience.
Could not have been more helpful got…
Could not have been more helpful got what we were looking for with lovely and helpful staff.
The delivery was great
The delivery was great, your staff friendly and helpful. Once i had a date, I was kept informed at all times when to expect delivery l.
Truly excellent customer service
Truly excellent customer service. Not pushy in the least, rather professional, helpful and knowledgable.
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