Someone from the store explains how the shop works when you enter, then you are left to look around without anyone hassling you. If help is needed or you want to see a certain material on a differen... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementDarlington Retail Park, Yarm Road, DL1 4PU Darlington, County Durham,, GB
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Lisez les avis des autres
Ian, who worked in the showroom, was helpful and sociable, without being too pushy. He provided all the information we needed and answered all our questions. Ian put us at ease, without the usual... Voir plus
We were greeted as we entered, but allowed to browse around the Showroom with out pressure. When we spotted a sofa we really liked, we called the Salesman over, he was very helpful showing us variou... Voir plus
We were given an approximate date for delivery when we ordered and we received it by that date. When the suite was delivered it was delivered ten minutes early and the men brought it in and assembled... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Darlington
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Darlington Retail Park, Yarm Road, DL1 4PU, Darlington, County Durham,, Royaume-Uni
- 01325 740670
4,8
Excellent
2 k avis
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Excellent service
Received excellent service at the Darlington store. Jay explained how everything worked and then left us alone to look around. He did ask if we would like a drink too. We did find the suite that we were looking for and promptly purchased this. Looking forward to receiving it in August.
8 mai 2026
Choice good, delivery dates not so
We used two stores Portrack and Darlington, really used Portrack to decide on what we liked as we were on our first day of looking, we bought in Darlington as it was nearer to home and had been to numerous other brand stores before we decided.
30 avril 2026
Ian helped us purchase a sofa and he…
Ian helped us purchase a sofa and he was super helpful and kind and made sure we knew every little detail.
1 mai 2026
Showroom really well laid out
Showroom really well laid out. All the sofas look great. Plenty of choice. Staff really welcoming and knowledgeable. No pressure sales tactics which is refreshing too.
28 avril 2026
The sales assistant was very helpful…
The sales assistant was very helpful and knowledgeable I’m only disappointed that it takes 12 weeks before delivery.it used to be 6 weeks. Still bought a settee the quality and the workmanship is excellent so I was willing to wait. But 12 weeks is along wait
24 avril 2026
Very knowledgeable salesman
Very knowledgeable salesman. Not pushy. Good advice. Product knowledge impeccable.
20 avril 2026
I lived in Italy for 14 years
I lived in Italy for 14 years, at Poltronesofa I felt like stepping back in Italy, very friendly and helpful staff, thank you 😊
20 avril 2026
Lovely choice of sofas
Lovely choice of sofas , just what we were looking for , staff helpful and informative. Ian served us in the Darlington branch and made the experience easy.
18 avril 2026
Brilliant service very friendly staff
Brilliant service very friendly staff made you feel very welcome
20 avril 2026
Staff,Andrew was very helpful and…
Staff,Andrew was very helpful and informative without being pushy,a good experience for a big and important purchase,I would recommend SCS to family and friends,keep on doing the good work.
21 avril 2026
I visited the store with no intention…
I visited the store with no intention of buying, just a look around but found some amazing sofas! after discussing several options with Ian (who was so welcoming, knowledgeable and friendly without being pushy) I decided to buy the Gretna sofa, chair and footstool in a stunning green colour.
can't wait for delivery!
21 avril 2026
Helpful polite staff
17 avril 2026
We felt that Sharon helped and…
We felt that Sharon helped and supported us throughout the buying your sofa and chair. Also good experience and advice. She was very nice Also didn't rush us.
16 avril 2026
Very friendly informative staff member
Very friendly informative staff member, Jamie H at Darlington branch. Offered advice and options which helped us make a decision on what to buy.
20 avril 2026
Sharon was very attentive
Sharon was very attentive, knowledgeable and friendly. We visited many times before making a final decision and Sharon was patient and helpful and not too pushy on all occasions.
20 avril 2026
The warm welcome we received at your…
The warm welcome we received at your store in darlington was great. Ian was fantastic, helped us with everything we asked about and to pick the best sofa for us.
6 avril 2026
Straight forward
Straight forward, clear explanations from sales person, altogether, a good experience. Hopefully, delivery will follow suite - will let you know.
18 avril 2026
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