Ant gave us a great great welcome. Spent time showing us a variety of options that met our specifications and taste. For each was able to talk knowledgeably about the product, its options regarding ge... Voir plus
Établissement
Changer d'établissementKingsway Retail Park, Kingsway, DE22 3FA Derby, Derbyshire,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thank you,from coming and choosing my furniture it has been excellent service. Pete the salesman was very patient and Paul and Marvin the delivery men where lovely. So I will be telling anyone that w... Voir plus
Yes guys was helpful but I hate the fact the minute u walk in door they are there jumping on ur back don't give u chance to look properly.
L'entreprise a répondu
We were welcomed by Aziz and he talked us through the process of purchasing our three piece suite. He showed us different designs and fabrics and helped us choose the furniture that we were lookin... Voir plus
À propos de l'entreprise
À propos de Poltronesofa - Derby
Écrit par l'entreprise
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Écrit par l'entreprise
Coordonnées de contact
Kingsway Retail Park, Kingsway, DE22 3FA, Derby, Derbyshire,, Royaume-Uni
- 0191 731 3300
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I came into Poltronesofa Derby not…
I came into Poltronesofa Derby not knowing what I wanted or anything got welcomed my Paul amazing knowledge very professional helped me find my right sofa he explained everything and took his time very happy with my experience and I’ve got my sofa :)
25 mai 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Poltronesofa - Derby
Ciao David,
I hope you are well and thank you for your review.
Its great to see that you had a positive experience with us on your recent visit.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Lynsey - Poltronesofa at ScS
Social Media Team
Thank you Ant!
Ant gave us a great great welcome. Spent time showing us a variety of options that met our specifications and taste. For each was able to talk knowledgeably about the product, its options regarding getting it into our property and the choice of fabrics. We were so impressed we bought a sofa!
27 mai 2026
Yes guys was helpful but I hate the…
Yes guys was helpful but I hate the fact the minute u walk in door they are there jumping on ur back don't give u chance to look properly.
27 mai 2026
Réponse de Poltronesofa - Derby
Ciao Helen,
I hope you are well and thank you for taking the time to leave us your review.
I am really pleased to see the team were helpful, but we’re sorry you felt approached too quickly when you arrived. I completely understand some customers prefer a bit of space to browse first and will certainly pass on your feedback to the store, to help us improve our customer experience moving forward.
Thank you for your order with us and we will reach out once your furniture is ready for delivery.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Superb Brian & Nicky
The whole experience was great from start to finish the man that looked after us went above and beyond his job he stayed 3/4 off an hour after closing time and was so helpful a credit to the company would definitely recommend it to anyone 👍
27 mai 2026
Lovely man Ant who helped me with all…
Lovely man Ant who helped me with all my questions and understood what I needed from a sofa with my problems. Couldn't have asked for more 🙂
27 mai 2026
Thank you,from coming and choosing my…
Thank you,from coming and choosing my furniture it has been excellent service. Pete the salesman was very patient and Paul and Marvin the delivery men where lovely. So I will be telling anyone that wants any new furniture to come to you.
27 mai 2026
Great staff and the environment is welcoming too. The staff leaves to decide without their input , they only comes if you need more information about the product
The place is welcoming and l managed to get what l wanted , the team was very helpful , They are taught to listen , which is amazing skill . I am a happy customer
21 mai 2026
Delivered when you said it was
Delivered when you said it was, comfy stylish and smart. Good service!
19 mai 2026
Beautiful shop
It was a beautiful shop, and the staff were very nice. Our salesman was also very knowledgeable about everything. We just hope we'll love the sofas we chose.
20 mai 2026
Everything went smoothly
Everything went smoothly. Delivery guys were friendly and efficient. Lovely sofa. Can’t fault anything about the whole purchase and delivery experience. Well done!
23 mai 2026
Helpful and professional
We spoke to two guys and both were really helpful and polite. We chose our sofa having given all details and options. 5*
17 mai 2026
Very polite and turned up when they…
Very polite and turned up when they said (all be it very early).
17 mai 2026
Was greeted in a friendly way and left…
Was greeted in a friendly way and left us to browse on our own. When we were ready the salesperson was very friendly and professional and pointed out all the options we could have.
20 mai 2026
Very attentive and informative staff
Very attentive and informative staff, lots of choice.
20 mai 2026
Great staff,really helpful,couldn,t do…
Great staff,really helpful,couldn,t do enough for us,would highly recomend,looking forward to my new sofa arriving🙂
20 mai 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.