We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the... Voir plus
Établissement
Changer d'établissementWhite Lion Retail Park, Luton Road, LU5 4XZ Dunstable, Bedfordshire,, GB
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Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat. One wrong sofa was originally delivered, but SC... Voir plus
Good notification from delivery team and set up was quick and easy. Very straightforward as I was expecting no surprises.
L'entreprise a répondu
Walked into the shop had a look around at a few sofas, Nadeen then approached me asked if needed any assistance, he was very approachable, talkative, friendly, polite and professional. Able to answer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Dunstable
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
White Lion Retail Park, Luton Road, LU5 4XZ, Dunstable, Bedfordshire,, Royaume-Uni
- 01582 691460
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Sofa delivery
Karl and Simon were extremely efficient delivering my new sofa though a very difficult double door porch. Nothing was too much trouble. Many thanks lads
Sale person was very helpful and…
Sale person was very helpful and understanding to what we was looking for
Scs dunstable
they were quick and very polite.
The man I spoke to was both helpful and…
The man I spoke to was both helpful and understanding
Very helpful staff with good knowledge
All very good except indirect telephone…
All very good except indirect telephone no. So had to go through head office instead of talking to the store manager who had served me.
Didn't i choose well !
Friendly, helpful, knowledgeable staff. Good carpet range from basic to luxury, well priced according to quality. Nice furniture at fair cost. I found exactly what I wanted.
Staff are experienced and displayed…
Staff are experienced and displayed excellent customer service.
My husband and i were left a lone to…
My husband and i were left a lone to have a good look at the sale and were taken a back when we had to approach the sales person . Her name was Anneesa she was very nice and welcoming , we are very happy with the purchase we made that day three & two seater sofas Sammy
Very Helpful Staff
We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the sofabed again and purchase it. At both visits, the staff were extermely helpful and allowed us time to take measurements and check that it suited our purpose.
The sales man was very obliging &…
The sales man was very obliging & arranged for next day delivery.
Excellent customer service
Simon and Nathan delivered our sofas…
Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat.
One wrong sofa was originally delivered, but SCS ordered us 2 brand new ones to make sure they matched - no fuss or arguments. Chris, the Manager at Dunstable store was very helpful.
Great delivery
Great delivery
Delivery men helpful. Polite and very careful. Very good experience
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Great sofas terrible service
Really happy with our new sofas, but less so the service received from SCS. We were contacted in early December to say that the sofas were ready and asked to pay the balance outstanding, which we did. We were told we would be contacted again in a few weeks to arrange a convenient delivery. No further contact was made and it was only because I called SCS a few weeks later that I found out that the sofas were ready and a delivery date had been scheduled. If I had waited to hear from SCS the first I would have known about the delivery would have been the text I received at 7pm the night before saying delivery would be the next day, leaving me no time to arrange collection of our old sofas or even arrange for someone to be at home to receive delivery. Not impressed given the amount we spent with SCS and would not use again.
Also if you do have the misfortune to use be prepared for the hard upsell from the in store sales people who will try to convince you to buy add-ons you don't need. Luckily we didn't fall for this.
Interestingly I tried to leave this review on the SCS website but they "moderated" it and refused to publish it.

Réponse de poltronesofà - Dunstable
Amazing experience from Dunstable…
Amazing experience from Dunstable branch received our sofa set next day as promised! 10/10 friendly sales assistants highly recommend
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