Visited the store on Saturday staff were great very helpful no pressure sales just information and advice. Returned on the Sunday spoke to the same member of staff (john) and got exactly what we requi... Voir plus
Établissement
Changer d'établissementUnit 2A Almondvale North Retail Park, 0, EH54 6RQ Livingston, West Lothian,, GB
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Baillie provided great service. From a warm welcome at the door to taking the time helping me understand the process, answering all my questions clearly and designing a sofa that suited my needs. High... Voir plus
We visited the SCS in Livingston Scotland. The lady we dealt with unfortunately I can’t remember her name was very very knowledgeable about each of the products we looked at. She was very helpful and... Voir plus
From the day I ordered my suite, everything was done really well. My suite is beautiful and was delivered 2 weeks before the delivery date I was given. The 2 boys who delivered were fast and very effi... Voir plus
À propos de l'entreprise
À propos de poltronesofà - Livingston
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit 2A Almondvale North Retail Park, 0, EH54 6RQ, Livingston, West Lothian,, Royaume-Uni
- 01506 407770
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The men who delivered the items were…
The men who delivered the items were very Professional and put the goods where I requested.
They removed all the wrapping and disposed of it.
The staff were very friendly
The staff were very friendly, the young girl who placed our order was lovely
Sofa sales, done correctly.
A warm greeting and the offer of a coffee, what's not to like. The showroom looks fantastic and is clearly looked after.
I dealt with John, who was professional, courteous and very knowledgeable. Nothing was rushed or pressurised. This is how sofa shopping SHOULD be. Davvero impressionante.
Lorraine in Livingston is absolutely…
Lorraine in Livingston is absolutely wonderful, and a credit to your store. She was so friendly and clear about what certain labels meant in relation to fabrics straight away. Genuinely happy to help and was on hand as opposed to being pushy. Super friendly, and we left with the perfect suite. Thanks, Lorraine and team, all the best! X
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Mis-sold Warranty
Mis-sold Warranty, bought a couch and the salesman just lied through there teeth. 1 year later upon making a claim for a warranty I was told this wasn't the case and have been paying extra for no reason.

Réponse de poltronesofà - Livingston
Lorraine the salesperson was…
Lorraine the salesperson was knowledgeable friendly and helpful. Did not feel pressured.
There was quite a good selection of suites.
Friendly staff and not pushy
We were greeted by friendly staff and after we were left to wander and take our time. There was no pushy sales staff.
Anita was very helpful and explained…
Anita was very helpful and explained every thing in detail Very. satisfied.
I never at any stage felt under…
I never at any stage felt under pressure ..the guys were very patient and answered every question i threw at them ...great range and although some sofas were pricey i did find something really good to fit my budget
Staff were friendly and knowledgeable
Staff were friendly and knowledgeable. Really helpful when choosing what sofa would be a suitable choice for us.
Our experience was exceptional due to…
Our experience was exceptional due to the support from Lorraine who went above and beyond customer service.
Her product knowledge and inspiration was amazing. We ended up selecting a sofa that we hadn’t even considered.
She dealt with my mother in law with respect and catered to what she needed. Can’t praise her enough.
Delivery drivers were unable to build…
Delivery drivers were unable to build sofas, had no tools or clue what they were doing, been left with 1 sofa half finished and 1 not built at all, waiting on after care team to come and finish the job, absolute joke.

Réponse de poltronesofà - Livingston
Delivery guys were polite and careful…
Delivery guys were polite and careful when bringingin our sofas.
Great delivery service
Great delivery service. Was notified in advance of time slot and a phone call when they were on their way. Both guys were friendly and professional
Fantastic delivery service …
Delivery team were great friendly and very informative and professional
Great experience in the Livingston…
Great experience in the Livingston store. Lady was very helpful, definitely 5 stars. Delivery guys were great. Cannot fault them. Again 5 star service. Order tracking was very useful. So why only 4 stars, sadly waited in 2 days for delivery cancelled at end of the day. Pleased to say on 3rd occasion chairs arrived.
Delivery arranged , time emails are no help
Delivery arranged, stayed in all day only to get email to say was Not coming, rearranged another date, again stayed in all day and still waiting at 5.50pm when time was 1.15 and has got later all the time, but they could have said that at start

Réponse de poltronesofà - Livingston
Perfect
Frequent texts and emails from ScS on delivery status. 20 min delivery window was perfect, with a 5 min courtesy call, didn't have to wait in all day. Guys were quick and polite. Thankyou 😁😁
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